2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- HARRIMAN, TN
IN THE MIDDLE OF DRIVING DOWN THE ROAD, ALL OF A SUDDEN I LOSE POWER TO THE GAS PEDAL AND THE WRENCH LIGHT COMES ON. I PULL OVER AND PUT IT IN PARK, IT MAKES A HORRIBLE RACKET WHEN IN IDLE. SO I HAVE TO TURN THE CAR OFF AND BACK ON. SOMETIMES IT'S OKAY FOR THE REST OF THE DAY AND OTHER TIMES IT'S NOT EVEN A MILE DOWN THE ROAD AND IT'S DOING THE SAME THING AGAIN...I CHECKED TO SEE IF THERE WERE ANY RECALLS WITH THE FORD COMPANY, AND THERE WERE NONE...MY CHECK ENGINE LIGHT HAS SINCE COME ON AND NOW I KNOW FOR SURE THAT IT'S THE THROTTLE ACTUATOR MOTOR...LOOKS LIKE THERE HAVE BEEN QUITE A FEW COMPLAINTS OF THE SAME THING! I DEFINITELY THINK THERE SHOULD BE A RECALL ON THIS PART!! *JS
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SAVANNAH , GA
WAS DRIVING ON INTERSTATE, WITHOUT WARNING WENT INTO LIMP MODE, WHICH I HAD TO PULL TO SIDE OF ROAD, TURNED OFF MOTOR TO RESET, BUT EVERY TIME I TAKE OFF IT GOES IN LIMP MODE, I TOOK IT TO DEALERSHIP TO HAVE THEM TAKE A LOOK AT THEY SAID THAT IT'S NOT UNDER WARRANTY ANY MORE AND THAT THE REPAIR WOULD BE ALMOST 1100 DOLLARS. *JS
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- HARLINGEN, TX
AT HIGH RPM'S IN 2ND GEAR WOULD NOT SHIFT INTO 3RD TWICE THIS HAPPENED. ON NORMAL ROAD CONDITIONS NOTICED 3RD WAS LIKE NEUTRAL SO I WOULD HAVE TO GO FROM SECOND TO FOURTH THEN IN DOING THAT 4TH GEAR WAS HAVING ISSUES WHETHER I'M UP SHIFTING OR DOWNSHIFTING 3RD AND 4TH NO LONGER WORK UNDER ANY CONDITION THEY FEEL LIKE NEUTRAL SO NOW I ONLY CAN US 1,2,5,6 I NO LONGER HAVE A 3 AND 4 . SO WHILE AT TRACK CAR NEVER WENT PASSED SECOND AND THE DRIVE HOME WAS MISSING 2 GEARS JUST LIKE THAT. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SUWANEE, GA
FOUR INCIDENTS OF "LIMP HOME" OPERATION IN THREE CONSECUTIVE OUTINGS WITH AN OBD-II DIAGNOSTIC ON THE FINAL DRIVE INDICATING P2111--A FAULT WITH THE ELECTRONIC THROTTLE CONTROL. THE DEALERSHIP WAS CONTACTED AND THEIR OFFICIAL WORD WAS "THEY HAD NOT HEARD OF ANY ISSUES LIKE MINE." THE ELECTRONIC THROTTLE BODY (ETB) WAS REPLACED AND THE PROBLEM ELIMINATED. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- WHITTIER, CA
THE ELECTRONIC THROTTLE BODY IS DEFECTIVE. THE CAR LOSES POWER AND NOTHING HAPPENS WHEN I STEP ON THE GAS, BUT THE ENGINE DOES NOT TURN OFF. I HAVE PULLED OVER AND THE CAR SHAKES PRETTY VIOLENTLY. ONCE I TURN IT OFF AND BACK ON EVERYTHING SEEMS FINE FOR A WHILE BUT EVENTUALLY DOES IT AGAIN. GOT THE CODE P2111. *TR
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- DECATUR , AL
WHILE DRIVING MY 2011 FORD MUSTANG DOWN THE ROAD THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON AND LOST ALL POWER, THE ENGINE NEVER DIED BUT WOULD ONLY IDLE VERY ROUGH. I TOOK IT TO HAVE THE CODE READ OUT, IT SHOWED A CODE P2111 THROTTLE BODY ACTUATOR WIDE OPEN. IT HAS DONE THE SAME THING 2 TIMES TODAY. ONCE YOU PULL OVER AND CUT THE ENGINE OFF THEN RESTART IT WILL RUN FINE, BUT NOT FOR LONG BEFORE DOING THE SAME THING AGAIN. I GOT ONLINE TO SEE WHAT THE CODE P2111 MEANS, TO MY SURPRISE THIS SEEMS TO BE A BIG PROBLEM ON MUSTANGS, ESCAPES, AND FUSIONS. FORD HAS ISSUED AN EXTENDED WARRANTY ON CERTAIN THROTTLE BODIES.THIS COULD POTENTIALLY BE A SERIOUS SAFETY PROBLEM LOOSING POWER WHILE DRIVING DOWN THE HIGH WAY. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- MACON, GA
MY WIFE ,WHO IS THREE MONTHS PREGNANT, WAS DRIVING DOWN THE ROAD WHEN THE WRENCH LIGHT CAME ON AND VEHICLE LOST POWER AND WENT INTO WHAT I AM HEARING IS "LIMP MODE". THE CAR LOSSES POWER , NEVER SHUTS OFF, IT REDUCES THE RPMS TO ABOUT 600 AND SPEED TO ABOUT 10 TO 12 MPH. WHEN THIS HAPPENED TO HER SHE JUST BARELY GOT OFF THE ROAD BEFORE AN 18 WHEELER HIT HER FROM BEHIND. WHEN I ARRIVED ON SCENE I CUT THE VEHICLE OFF FOR ABOUT 10 SEC. THEN STARTED IT BACK UP AND IT RAN FINE. THIS HAPPENED TWICE MORE BEFORE THE CHECK ENGINE LIGHT CAME ON. WHEN I SCANNED THE CAR TROUBLE CODE P2111 DISPLAYED SAYING FAILED THROTTLE BODY. I RESET THE COMPUTER WENT TO THE DEALERSHIP AND WAS TOLD IT WOULD BE ABOUT $170.00 ANDTHERE WAS ABOUT A 50% CHANCE THEY WOULD NOT BE ABLE TO DETERMINE THE PROBLEM SO I KEPT MY MONEY AND LEFT. DOING SOME RESEARCH ON THE INTERNET I HAVE FOUND MANY DIFFERENT FORUMS WHERE PEOPLE WITH MUSTANGS ARE HAVING THE SAME ISSUE WITH THEIR ETB ( ELECTRONIC THROTTLE BODY) ON THEIR VEHICLE BUT FORD SAYS THERE IS NO ISSUE. WHILE DOING MY RESEARCH I FOUND WHERE FORD ISSUED A CUSTOMER SATISFACTION PROGRAM NO. 13N03 ON FUSIONS, ESCAPES, AND MILIANS FOR A DEFECTIVE EBT BUT THE MUSTANG IS NOT COVERED OR ACKNOWLEDGED EVEN THOUGH THE PROBLEM DESCRIBED IS THE SAME EXACT ISSUE THAT IM HAVING. THIS HAS HAPPENED TO US ABOUT 10 DIFFERENT TIMES SINCE THE FIRST INSTANCE. IT'S A KNOWN ISSUE AS FAR AS I AM CONCERNED AND A MAJOR SAFETY ISSUE. PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- PITTSBURG, KS
2011 MUSTANG 3.7. AT VARIOUS SPEEDS THE VEHICLE WENT INTO LIMP MODE. DISPLAYED CODE P2111. *JS
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- NORTH BEACH, MD
WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF THE ROAD BECAUSE I COULD NOT CHANGE DIRECTION AT ALL AND ENDED UP HITTING MY HEAD, ELBOW AND KNEES. AFTER CALLING THE FORD DEALER, THEY INFORMED ME THAT THERE WAS A "TSB" ABOUT IT BUT NO RECALL. THE DEALER THEN WENT ON TO TELL ME THAT ALMOST ALL THE FORD VEHICLES HAD BEEN RECALLED FOR THE SAME PROBLEM, EXCEPT THE MUSTANG EVEN THOUGH THEY SEE MORE OF THIS PROBLEM IN MUSTANGS THAN ANY OTHER MODEL. THEY THEN QUOTED ME OVER $3,000 TO HAVE IT REPAIRED. THIS PROBLEM, IN MY OPINION, COULD'VE KILLED ME AND I'M SHOCKED THAT IT HASN'T COST ANY ELSE THEIR LIFE. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- ATLANTA, GA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE