2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- FT WHITE, FL
VEHICLE WAS PURCHASED 11/29/2013/ WITH 21851 MILES ON IT . I QUESTIONED THE FUNCTIONING OF MY MANUAL TRANSMISSION WITHIN 2 DAYS OF DELIVERY WITH PROBLEMS SUCH AS NOTCHINESS IN GEAR SHIFTER / REVERSE, 1ST, 2ND AND GRINDING INTO 3RD GEARS. VEHICLE SENT TO FORD. I RECEIVED THE VEHICLE BACK ON 12/02/13, 25978 MILES; WAS TOLD THE VEHICLE WAS REPAIRED UNDER FORD TSB- TRANSMISSION FLUID WAS REPLACED. THE VEHICLE DID PRESENT WITH SOME IMPROVEMENT. JANUARY 11 2013, RETURNED THE VEHICLE BACK TO FORD/ PROBLEMS AGAIN WITH MANUAL TRANSMISSION. I EXPERIENCED GEARS GRINDING FROM PARK POSITION IN ATTEMPT TO SHIFT GEARS FROM REVERSE TO 1ST TO 2ND, MAJOR GRIND FROM 3RD TO 4TH GEARS. FURTHERMORE; DUE TO AWKWARDNESS OF THE DISPLACEMENT OF THE CLUTCH PEDAL ( I AM 5'3 ) THE VEHICLE WILL ONLY FUNCTION WHEN THE CLUTCH PEDAL IS DISPLACED COMPLETELY DOWN TO THE FLOOR BOARD WHICH MAKES MY SAFETY VULNERABLE CONSIDERING I HAVE TO ELECTRONICALLY ( ELECTRIC SEATS) PLACE MY SEAT FORWARD RESULTING IN BODY POSITIONED TOO CLOSE TO PROXIMITY OF THE STEERING WHEEL WITH MY KNEES LOCATED APPROXIMATELY 1 TO 2 INCHES FROM THE DASH BOARD. UPON EXITING THE VEHICLE, THE SEAT MUST BE POSITIONED BACKWARDS IN ORDER TO EXIT .TRANSMISSION ISSUES WAS ADDRESSED BY FORD/ EXTENSIVE TRANSMISSION WORK WAS PERFORMED ON THE VEHICLE. AGAIN THE VEHICLE WAS IN FORD'S SHOP FROM 1/11/14 TO 3/10/2014...ALMOST 8 WEEKS!!. JUNE 28, 2014 APPROXIMATELY 32300 MILES ON IT, MY VEHICLE IS ONCE AGAIN BACK TO FORD DUE TO NOTCHINESS OF REVERSE, FIRST, SECOND AND THIRD GEARS/ CLOSE SEATING ISSUES ADDRESSED. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CORSICANA, TX
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WOULD IDLE ROUGHLY AND BECAME VERY DIFFICULT TO RESTART. THE PROBLEM RECURRED APPROXIMATE FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM.THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- RENTON, WA
THE TRACTION CONTROL ENERGIZED AND APPLIED BRAKES TEMPORARILY WHILE BACKING OUT OF A PARKING SPACE ABOUT MAY 20, 2014. YESTERDAY, IT TEMPORARILY ACTIVATED AGAIN DURING A U-TURN ON A CITY STREET. ABOUT A BLOCK LATER I ENTERED THE FREEWAY AND APPROACHED 70MPH THEN IT ACTIVATED AND KEPT PULSING THE BRAKES CAUSING THE VEHICLE TO SLOW QUICKLY. I WAS IN HEAVY TRAFFIC AND HAD TO MOVE OVER 3 LANES TO GET TO THE SHOULDER. AS I APPROACHED THE SHOULDER THE SYSTEM DISENGAGED AND I HAD NO OTHER PROBLEMS THE REST OF THE DAY. I AM HAVING THE SYSTEM INSPECTED AT A LOCAL DEALERSHIP. THIS IS A DANGEROUS ISSUE. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- TULSA, OK
WHEN DRIVING DOWN THE STREET ALL OF A SUDDEN IT WON'T ACCELERATE ALTHOUGH THE ENGINE IS STILL RUNNING. I HAD IT TOWED TO A FORD DEALERSHIP THE FIRST TIME IT HAPPENED. THEY TOLD ME NOTHING WAS WRONG. IT HAS BEEN DOING IT SPORADICALLY SINCE THEN BUT GOT SO BAD THE OTHER DAY I HAD TO HAVE IT TOWED IN AGAIN. THIS TIME THEY REPLACED THE THROTTLE BODY. IF THEY HAD CAUGHT IT THE FIRST TIME WHILE IT WAS UNDER WARRANTY I WOULDN'T HAVE HAD TO PAY $556.72 TODAY. LUCKILY THE SAFETY PROBLEM NEVER HAPPENED TO ME WHILE I WAS DRIVING ON THE EXPRESSWAY! *TR UPDATED 012/24/2014 *JS
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- MUSCLE SHOALS , AL
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS GOING OVER SPEED BUMPS, THE VEHICLE WOULD MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT FRONT LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 08/11/014*LJ THE VEHICLE WAS FIXED, AT THE CONSUMERS EXPENSE. UPDATED 09/18/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD MUSTANG- BLOOMFIELD HILLS, MI
MY ADVANCED TRAC LIGHT WAS ON-DASHBOARD. I TOOK IT INTO DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MICH 48084) AND WAS TOLD THAT I NEEDED TO REPLACE THE EPAS BECAUSE IT FAILED. THIS CAR HAS ONLY 25,400 MILES ON IT AND THE COST WAS $1047.00 PLUS LABOR OF $505.50. TOTAL COST $1549,00 PLUS I HAD TO PAY $60,00 FOR A RENTAL CAR. A CAR WITH THIS MANY MILES ON IT, SHOULD NOT NEED TO HAVE THIS KIND OF REPAIR (EPAS COMPONENT) REPLACED. THIS WAS A DEFECTIVE COMPONENT AND I BELIEVE THAT FORD MOTOR COMPANY SHOULD HONOR THE REPLACEMENT OF THIS PART, LABOR AND RENTAL CAR BY ISSUING A CREDIT THIS IS A SAFETY ISSUE THAT SHOULD NOT BE CHARGED FOR. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- REDWOOD CITY, CA
THERE WERE MANY INCIDENTS WITH MY MUSTANG 5.0 BUT THIS WAS THE MOST SIGNIFICANT. THE PROBLEM IS AS I FOUND OUT TWO YEARS LATER IS THAT THE WIDTH OF THE OEM TIRES AND WHEELS ARE TOO NARROW FOR THE WEIGHT AND POWER OF THIS VEHICLE. I WAS DRIVING ON EL CAMINO REAL AND I HAD TO STOP SUDDENLY BECAUSE A CAR CAME ON THE ROAD UNEXPECTEDLY AND THE DRIVER IN FRONT OF ME HIT THE BRAKES AND SO I DID BUT MY CAR JUST KEPT SLIDING FORWARD, IT LOST GRIP WITH THE ASPHALT COMPLETELY. I EXPERIENCED SIMILAR SITUATIONS MANY TIMES WHEN TAKING TURNS WHERE MY REAR WOULD SPIN AROUND THE FRONT WHICH RENDERS THE CAR OUT OF CONTROL SWINGING LEFT AND RIGHT IN BOTH LANES ON THE ROAD. IF ITS WET OUT I WOULDN'T EVEN PUSH THE ACCELERATOR MUCH BECAUSE IT JUST CAUSES THE REAR WHEELS TO SPIN. I JUST CHANGED MY BACK TIRES TO A WIDER SIZE AND THE PROBLEMS ARE GREATLY DIMINISHED OR GONE. I AM SURPRISED THAT ALL THE ENGINEERS AND TEST DRIVERS FROM FORD WOULD LET SUCH A GREAT CAR DRIVE LIKE SANTA'S SLED. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- HENDERSON, NV
WAS ACCELERATING TO MERGE WITH TRAFFIC ON FREEWAY WHEN MY CAR WOULD NOT SHIFT AND THE CLUTCH PEDAL DEPRESSED TO THE FLOOR. I WAS IN THE MIDDLE OF MERGING AND LOST THE ABILITY TO SHIFT OR CONTROL WHY VEHICLE. IT CREATED A VERY UNSAFE SITUATION AND FORD ISSUED A RECALL FOR THIS VERY SAME ISSUES FOR EARLIER MUSTANG. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- FORDYCE, AR
WHILE DRIVING AT DIFFERENT SPEEDS, THE CAR WILL JUST LOSES CONTROL OF THE GAS PEDAL. IT GOES INTO A COAST MODE. YOU HAVE TO COAST TO SAFETY AND TURN OFF THE IGNITION AND RESTART. MY DAUGHTER WAS ALMOST HIT BY AN 18-WHEELER ON THE BYPASS GOING ABOUT 50 MPH. SOMETIMES, IT WILL DO THIS ONE TIME PER DAY, SOMETIMES EVERY FEW MINUTES. I HAVE ONLY HAD THIS CAR 2 MONTHS WHEN THIS PROBLEM BEGAN. I HAVE CONTACTED A DEALERSHIP ABOUT THE PROBLEM, AND IT WILL COST AT A MINIMUM $600.00. I HAVE READ THE COMPLAINTS FILED, AND FEEL THAT THIS SHOULD BE PLACED UNDER A RECALL FOR THESE VEHICLES. MY VEHICLE HAS 56,000 MILES ON IT, AND SHOULD NOT BE HAVING THESE ISSUES. IF YOU WERE ON AN INTERSTATE OR MAJOR HIGHWAY, THERE MIGHT NOT BE A WAY TO EXIT BEFORE CAUSING A MAJOR WRECK. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- LOS ANGELES, CA
I WAS DRIVING THE CAR ON A CITY STREET AT APPROXIMATELY 30 MPH. WHEN I ACCELERATED, THE ENGINE STARTED EXTREME SHAKING AND THEN SHUT DOWN. FORTUNATELY, NO ONE WAS BEHIND ME, SO I DID NOT GET HIT. I THEN WAS ABLE TO RESTART THE CAR, BUT EACH TIME I STOPPED AT A LIGHT, THE CAR WOULD STALL OUT AGAIN. I WAS ABLE TO GET TO A NEARBY FORD DEALER. THEY REPAIRED THE CAR FREE OF CHARGE (IT WAS UNDER WARRANTY) AND TOLD ME THAT THE ISSUES WAS THAT THERE WAS A DEFECTIVE COMPUTER CHIP WHICH CAUSED THE ENGINE TO SHUT DOWN. FORD HAS NOT CONTACTED ME TO DISCUSS THE INCIDENT. *TR
Source: NHTSA WEB SITE