2012 FORD MUSTANG Complaints
View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD MUSTANG- MIAMI LAKES, FL
I WAS DRIVING IN THE EXPRESSWAY AT 60 MPH WHEN SUDDENLY MY CAR LOST POWER ON THE ACCELERATION. A WRENCH TOOL APPEAR AND THE DASHBOARD ON THE RPM CLOCK ... AT THAT MOMENT THE CAR DESACCELERATE ALMOST TO 30 MPH AND I WAS UNABLE TO GAIN SPEED. I WENT TO A SIDE OF THE ROAD, TURN IT OFF AND RESTARTED THE CAR. EVERYTHING APPEAR TO BE NORMAL BUT THE FIRST THING I DID WAS GO TO THE DEALER. THEY RUN A TEST ON IT AND TOLD ME THAT THE PROBLEM WAS RELATED TO THE ELECTEIC THROTTLE BODY. I DONT UNDERSTAND HOW IS POSSIBLE TO HAPPEND SOMETHING LIKE THAT WHEN MY CAR BARELY HAS 4 YEARS. THERE IS NO WARRANTY ON OT AND THE REPAIR FOR IT IS REALLY EXPENSIVE.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- KINGWOOD, TX
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- SPRING, TX
I AM WRITING THIS BECAUSE IT IS RELATED TO SAFETY ISSUE AND FORD DOES NOT REPLY PROPERLY TO MY QUESTIONS. I AM ASKING IF MY 2012 MUSTANG STEERING MAKING LOUD NOISE CONSTANTLY DURING TURNING, IS IT POSSIBLE TO BE DRIVEN OR HAVE TO BE PARKED. IS IT POSSIBLE THAT STEERING WILL BE STUCK OR NOT WITH THE CURRENT ISSUE? IF THE STEERING IS STUCK DURING OPERATING, TERRIBLE ACCIDENT WILL BE HAPPEN. FORDS SHOULD HAVE A GOOD ADVICE ON THIS PROBLEM SINCE THEY MAKE THE CAR. I PAID THE DEALERSHIP $120 TO DIAGNOSE THE PROBLEM THAT THEY ALREADY KNOW. IN ADDITION, THEY CHARGE $1800 TO REPLACE THE STEERING UNIT. IT IS TOO MUCH FOR A CAR WITH 48,000 MILES. FORD RECALLS THE STEERING UNIT ON 2015 FORD MUSTANG, WHY NOT 2012 MODEL? APPARENTLY, SO MANY STEERING PROBLEMS WITH MUSTANG IN EARLY STATE, AND THEY ARE NOT CHEAP TO REPAIR.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- PHEONIX, AZ
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE INSTALLING AN AMATEUR RADIO IN THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE WHILE THE RADIO WAS TRANSMITTING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- DANTA PAULA, CA
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 FORD MUSTANG- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- ANNANDALE, VA
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- CYPRESS , TX
WHILE DRIVING EXPRESSWAY SPEEDS IN THE CENTER LANE OF A BUSY EXPRESSWAY THE VEHICLE ABRUPTLY WENT INTO LIMP MODE AND LOSS OF ALL ACCELERATION. HAD TO COAST TO GET TO RIGHT HAND LANE/SHOULDER. TOOK CAR TO DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. AS A SIDE NOTE, I HAD THE FUEL INJECTORS AND THROTTLE BODY CLEANED JUST OVER A YEAR AGO. I DON'T UNDERSTAND WHY THE MUSTANG IS NOT COVERED UNDER FORD'S "CUSTOMER SATISFACTION PROGRAM" THAT IS BEING OFFERED FOR FAULTY THROTTLE BODIES IN OTHER MODELS AS THE UNSAFE SYMPTOMS AND RESULTS WERE IDENTICAL, I.E. CAR DRIVING HIGHWAY SPEEDS ABRUPTLY GOES INTO LIMP MODE AND LOSS OF ALL ACCELERATION.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- SHAWNEE, KS
HAS BEEN 60 DAYS SINCE RECALL REPORTED AND NO REMEDY HAS BEEN PROVIDED. CALLS TO DEALER AND FORD MOTOR COMPANY BRING NO RESOLUTION OR COMMITMENT TO RESOLVE. SPOKE TO A DEALER ABOUT TRADING IN AND THEY DID NOT WANT THE CAR UNTIL THE RECALL WAS FIXED. AT THE 60 DAY MARK, NO RESOLUTION HAS BEEN REACHED. WHAT RECOURSE DO I HAVE WITH FORD TO MAKE THE REPAIRS.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- TAMARAC, FL
I WAS ACCELERATING WHEN SUDDENLY THERE WAS NO MORE POWER, THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE AND RESTARTED THE ENGINE. THE PROBLEM THEN WENT AWAY HOWEVER REOCCURRED ABOUT SIX TIMES SINCE WITH THE SAME SYMPTOMS. I HAD A MECHANIC RUN A DIAGNOSTIC TEST WHICH REVEALED A FAULTY THROTTLE BODY. FORD DEALER HAS NOT AGREED TO REPLACE, DID SAY THAT THEY WOULD MATCH ANY LOWER PRICE FOR THE PART SO THAT THERE WOULD BE A 2 YEAR FORD WARRANTY. SINCE THERE ARE SEVEN OTHER COMPLAINTS ON THIS CAR AND IT IS A SERIOUS SAFETY HAZARD, IT SEEMS LIKE THEY SHOULD REPLACE THE PART.
Source: NHTSA WEB SITE