2013 FORD MUSTANG Complaints

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE WHILE ACTIVATED. IN ADDITION, THE ENTIRE INSTRUMENT PANEL BECAME INOPERATIVE. THE FAILURE OCCURRED FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.

12-9-13 TRANSMISSION ISSUE BROUGHT TO FORD DEALE EMAIL TO FORD: SUBJECT: REPAIR ORDER 43617 I WOULD APPRECIATE FORD TO HAVE A CONSIDERATION OF THE FOLLOWING: 1. I WOULD LIKE TO SEE A NEW TRANSMISSION PUT INTO THIS 2013 BOSS 302 LAGUNA SAGA WITH UNDER 6000 MILES. 2. RESURFACE FLY WHEEL. 3. REPLACING THE CLUTCH AND PRESSURE PLATE. I PAID OVER $66,000K FOR THIS VEHICLE . AND FOR FORD TO HAVE THE NERVE OF PLACING A MADE IN CHINA "GETRAG" MT-82 INTO AN AMERICAN MUSCLE CAR IS IN MY OPINION IS DESPICABLE. *TR

2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVICE ADVISED THEY WERE POWERLESS TO DO ANYTHING AND I NEEDED TO CONTACT GOODYEAR DIRECTLY. GOODYEAR IS AWARE OF THE ISSUE (THEY ISSUED THE PSB AFTER ALL), AND ARE WILLING TO REPLACE DEFECTIVE TIRES (ON A PRORATED BASIS) - BUT THEY CONTINUE TO SELL THE TIRE!. FORD HAS WASHED THEIR HANDS OF THE ISSUE COMPLETELY AND REFUSES TO ACKNOWLEDGE THE ISSUE - STATING THEY'RE NOT AWARE OF GOODYEAR'S PUBLICALLY AVAILABLE PSB (HEARD FROM BOTH FORD CUSTOMER SERVICE AND LOCAL FORD DEALER). MANY, MANY OWNERS OF THESE CARS HAVE EXPERIENCED THE CRACKS AND REPLACED TIRES AT THEIR OWN COST (USUALLY SWITCHING TO ANOTHER BRAND). FORD NEEDS TO STOP SELLING CARS WITH THESE TIRES AND GOODYEAR NEED TO STOP PUTTING LIFE-THREATENING PRODUCT ON THE MARKET. I'M AWARE OF AT LEAST 1 INCIDENT OF A TIRE BLOWING MID-DRIVE RESULTING IN A 13/14 GT500 BEING TOTALED, AND AM HAPPY TO POINT THE NHTSA TO COUNTLESS THREADS ON ENTHUSIAST FORUM DETAILING THE ISSUE WITH PICTURES. HERE'S ONE OF MANY THREADS: HTTP://WWW.SVTPERFORMANCE.COM/FORUMS/2013-SHELBY-GT500-413/927327-WRECKED-MY-BABY.HTML. *TR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE CONTACT SMELLED FUEL EMERGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE BEGAN TO SHIFT GEARS AND HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222.

WHEN I FIRST PURCHASED MY VEHICLE, I NOTICED THAT THE VEHICLE WOULD MAKE A GRINDING SOUND LIKE METAL ON METAL WHEN I WOULD PUSH THE BRAKES TO STOP. THIS FIRST HAPPENED AT AROUND 2K MILES. I SPOKE WITH THE SERVICE DEPARTMENT. THEY ASKED ME A QUESTION, THEY ASKED "HOW OFTEN DO YOU DRIVE THE VEHICLE?" THEN THEY PROCEEDED TO TELL ME THAT "IF YOU DONOT DRIVE IT ENOUGH, IT IS RUST ON THE ROTORS CAUSING THIS NOISE." THEY TOLD ME THERE IS NOTHING WRONG WITH IT AND THAT WAS THAT. I LATER ON TOOK MY VEHICLE IN WITH THE SAME COMPLAINT AT AROUND 10K MILES WHEN I WANTED TO HAVE MY OIL CHANGED AND MY TIRES ROTATED. I WANTED THEM TO CHECK MY BRAKING SYSTEM WHILE DOING THAT. AFTER SERVICE WAS DONE, THEY INFORMED ME THAT NO ISSUES WERE FOUND WITH MY BRAKES, OR THE BRAKING SYSTEM. MY VEHICLE STILL MAKES THE NOISE WHEN I PUSH THE BREAKS. I AM NOT SURE IF THERE IS ANYONE ELSE HAVING THIS ISSUE, BUT THE ISSUE IS STILL HAPPENING TO ME. *TR

I ACCELERATED FROM A TRAFFIC LIGHT, FROM A FULL STOP. AT APPROXIMATELY 20 MPH I DEPRESSED FULLY THE CLUTCH PEDAL IN ORDER TO SHIFT INTO 2ND GEAR. THE CLUTCH PEDAL REMAINED IN THE FULLY DEPRESSED POSITION AND DID NOT RETURN TO THE RAISED POSITION. THE GEAR SHIFT LEVER COULD NOT BE MOVED INTO ANY GEAR, BUT COULD BE MOVED FREELY WITHIN THE NEUTRAL POSITION. I RAISED THE CLUTCH PEDAL BY PLACING THE TIP OF MY SHOE UNDER IT AND PULLING UPWARD, BUT NO CHANGE WAS OBSERVED IN THE OPERATION OF THE GEAR SHIFT LEVER. I COULD START, AND TURN OFF THE ENGINE AS USUAL, THUS I HAD POWER BRAKES AND POWER STEERING AS I PUSHED THE CAR AND THEN COASTED TO A STORE'S PARKING LOT. I HAD THE CAR TOWED HOME. THERE WAS NO CHANGE IN THE OPERATION OF THE GEAR SHIFT LEVER OR THE CLUTCH PEDAL AFTER THE CAR HAD BEEN PARKED OVERNIGHT. THE CLUTCH PEDAL REMAINS FULLY DEPRESSED, UNLESS ONE RAISES IT. THE CONDITION DESCRIBED ABOVE HAS NOT AFFECTED THE OPERATION OF THE STARTER INTERLOCK, THUS THE ENGINE WILL NOT START UNLESS THE CLUTCH PEDAL IS FULLY DEPRESSED. *TR

UNDER MODERATE TO HEAVY BRAKING THE CARS BRAKE PEDAL WILL PULSATE AND GO TO THE FLOOR BUT THE VEHICLE WILL STILL BE MOVING FORWARD AND TAKE AN EXTENDED TIME TO SLOW DOWN. FORD STATES THATS THIS IS NORMAL OPERATION. LAST TIME I CHECKED WHEN YOU GO TO APPLY THE BRAKES THE VEHICLE IS SUPPOSED TO STOP NOT TAKE ITS SWEET TIME SLOWING DOWN. *TR

THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT TRAFFIC IS DOING AROUND THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE CONVERTIBLE TOP WOULD NOT FULLY RETRACT. AS A RESULT, THE CONTACT'S VISION WAS BLOCKED TRAVELING IN REVERSE AND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE PHOTOS OF THE FAILURE WERE TAKEN AND SENT TO THE ENGINEERING DEPARTMENT FOR FURTHER ANALYSIS. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN INFLUX OF VEHICLES OF THE SAME MAKE AND MODEL THAT WERE EXPERIENCING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,900. ...UPDATED 05/29/13 *BF