2000 FORD MUSTANG Complaints

VEHICLE WAS BOUGHT BACK UNDER THE LEMON LAW GUIDELINES. NO SAFETY DEFECT STATED. *AK

I PURCHASED THIS VEHICLE 10/7/99 AND HAVE BEEN TAKING IT IN FOR SERVICE SINCE 10/12/99 THE DEALERSHIP HAS NOT FIXED ANY OF THE PROBLEMS W/THE CAR, IN FACT MY CAR KEEPS GETTING WORSE. THE ROOF ITS SELF LEAKS AND WHILE REMOVING THE HEADLINER THE DEALERSHIP CAUSED DENTS AND CREASES IN MY ROOF. THEY STILL HAVEN'T REPAIRED THE DENTS OR THE LEAK. ALSO, THE COMPUTER HAS BEEN GOING OUT SINCE DAY 1 CAUSING A FIRE SMELL WHICH THE DEALERSHIP SAID WAS THE SPARKS HITTING THE CATALITIC CONVERTER AND CAUSING PROBLEMS W/THE TRANSMISSION. THE CAR SPARK KNOCKS CONSTANTLY, DIES WHILE DRIVING, SMELLS LIKE ITS ON FIRE AND HAS A HARD TIME SHIFTING INTO GEAR. THE DEALERSHIP WANTS TO "TRY TO FIX IT " AS THEY HAVE TRIED FOR ALMOST 2 YEARS BUT ANY REPAIRS THEY MAKE WILL NOT BE WARRANTIED. THAT IS UNACCEPTABLE! I HAVE CONTACTED A LOCAL TV STATION, WRITTEN A LETTER TO FORD, TALKED TO THE DEALERSHIP OWNER, CALLED FORD CUSTOMER SERVICE AND FILLED OUT A FORD SURVEY. AFTER ALL OF THAT, NO ONE HAS BEEN IN CONTACT WITH ME.

CAR WAS STUCK IN REVERSE ON TWO SEPARATE OCCASSIONS. WAS ABLE TO WORK IT OUT FIRST TIME BUT HAD TO HAVE IT TOWED TO DEALER SECOND TIME. DEALER STATES THEY CAN NOT GET A NEW TRANSMISSION FOR VEHICLE SINCE IT HAS BEEN MODIFIED AND NO 2000 TRANSMISSIONS ARE AVAILABLE. FORD FIELD REP VISISTED DEALERSHIP AND HAS TOLD THEM TO PUT A "PATCH" ON THE SHIFT ASSEMBLY AND "SEE IF THAT WILL WORK". WHEN I QUESTIONED FORD FIELD REP WHO THE NEXT PERSON IN CHAIN OF COMMAND TO SPEAK WITH ABOUT PROBLEM, HE INDICATED THERE WAS NO ONE ABOVE HIM; THAT HE RESOLVES ALL PROBLEMS. DEALERSHIP HAS BENT OVER BACKWARD TO TRY TO HELP ME; PROBLEM SEEMS TO BE WITH FORD CORP. FORD'S CUSTOMER CARE SERVICE DEPT. HAS NOT RESPONDED TO MY E-MAIL.*AK

WHILE ANOTHER VEHICLE WAS TRAVELING ON WRONG SIDE OF ROAD CONSUMER FLASHED HEAD LIGHTS AND BLEW HORN, AND OTHER VEHICLE RAN HEAD-ON INTO CONSUMER'S VEHICLE. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. PLEASE PROVIDE FURTHER INFORMAITON. *AK

DRIVER'S SIDE SEAT BELT DOESN'T HOLD, IT HANGS OUTSIDE OF VEHICLE. SEAT BELT DOESN'T LOCK UP. *AK

CONSUMER RECEIVED A RECALL 00V349000 IN MAIL. SHE TOOK VEHICLE TO DEALERSHIP THAT INFORMED HER THAT VEHICLE WAS NOT INCLUDED IN RECALL. AFTERWARDS, SHE CALLED MANUFACTURER WHO ASSURED HER THAT BASED ON HER VIN, VEHICLE WAS INCLUDED IN RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

BECAUSE OF THE LOCATION OF THE HEATER OUTLET RELATIVE TO THE GAS PEDAL, I AM UNABLE TO EASILY SWITCH BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL; PARTICURALY IN EMERGENCY, PANIC SITUATIONS WHERE IT IS NECESSARY TO MOVE IMMEDIATELY FROM ONE PEDAL TO THE OTHER. I HAVE SHOE SIZE 13 0OR 14. *AK

CAR DIED OUT WHILE DRIVING AT 45MPH, ALMOST WENT OFF THE ROAD BECAUSE POWER BRAKES WENT OUT. THIS IS HAPPENING TO A LOT OF 1999-2001 MUSTANG GTS AND FORD SEEMS TO NOT KNOW HOW TO FIX IT. *AK

UPON RAPID DECELERATION, ENGINE STALLS. WHEN THIS OCCURS, ALL POWER ASSIST FEATURES (BRAKES, STEERING) ARE LOST. THIS HAS HAPPENED SEVERAL TIMES AND HAS BEEN DISMISSED AS "NOT ABLE TO RECREATE" BY THE DEALERSHIP.*AK

UPON DECELERATION, VEHICLE DROPS IDLE TO 400-500 RPM AND FLUCTUATES. SOMETIMES STALLS, CAUSING LOSS OF POWER STEERING, AND BRAKES. VEHICLE WAS SERVICED, REPLACED IDLE AIR CONTROL VALVE, REDUCING INTENSITY AND FREQUENCY OF PROBLEM, NOT CORRECTING IT. CAR HAS BEEN TAKEN IN FOR SERVICE THREE SEPERATE TIMES, TWICE THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. UPON CONSULTING WITH OTHER 2000 MUSTANG GT OWNERS, IT IS COMMON PROBLEM. SOME VEHICLES ARE STILL STALLING HEAVILY UPON DECELERATION. IF VEHICLE STALLS, POWER BRAKES AND STEERING ARE LOST WITHOUT WARNING, POSSIBLE CAUSING AN ACCIDENT. I AM ENCOURAGING OTHERS WITH SAME PROBLEM TO REPORT TO NHSTA. THIS PROBLEM WAS REPORTED TO FORD CONSUMER RELATIONS TODAY, 5/10/01. THIS PROBLEM OCCURS ON 99-2000 MUSTANG GT WITH MANUAL TRANSMISSION.