2012 FORD MUSTANG Complaints

View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD MUSTANG
    - ORANGEVALE, CA

    I TOOK MY 2012 FORD MUSTANG (62,000 MILES) TO A FORD DEALER TO HAVE THE OIL CHANGED. THEY TALKED ME INTO A TRANSMISSION FLUID CHANGE, BECAUSE IT WOULD "EXTEND THE LIFE OF MY VEHICLE". WHEN I PICKED IT UP, IT WAS NOT RUNNING RIGHT. THE WRENCH LIGHT CAME ON AND THE TRANSMISSION WAS MAKING A VERY LOUD NOISE. I HAD TO HAVE IT TOWED BACK TO THE DEALER. THEY REPLACED SOME SENSORS AND SENT ME ON MY WAY. I MADE IT HOME BUT THE CAR WOULDN'T START THE NEXT MORNING. TO MAKE A LONG STORY SHORT, AFTER THEM ATTEMPTING TO FIX IT 3 TIMES AND IT STILL NOT BEING FIXED, THEY FINALLY REPLACED THE POWER TRAIN CONTROL MODULE. I PICKED UP THE CAR AND IT STILL MAKING A LOUD NOISE CHANGING FROM 1ST TO 2ND GEAR. I SEE THAT THERE HAS BEEN A RECALL ON SOME 2012 MUSTANGS FOR A POWER TRAIN CONTROL MODULE. I WAS NEVER NOTIFIED OF THIS RECALL.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - HOUSTON, TX

    WHILE ENTERING THE FREEWAY IN RUSH HOUR TRAFFIC, MY CAR WENT INTO "LIMP MODE", THE WRENCH LIGHT CAME ON AS DID THE CHECK ENGINE LIGHT. I HAD TO PULL OVER ON THE SHOULDER OF THE FREEWAY, TURN THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED A COUPLE OF TIMES IN THE PAST COUPLE OF DAYS- MOSTLY WHILE DRIVING ON THE FREEWAY. IT IS VERY SCARY TO BE DRIVING ON A HOUSTON FREEWAY, HAVE THIS HAPPEN AND NEED TO SAFELY MANEUVER A VEHICLE TO THE SHOULDER OF THE FREEWAY, OFTEN CROSSING SEVERAL LANES OF TRAFFIC WHEN VEHICLES ARE MOVING AT 40-55 MPH AND I HAVE NO ABILITY TO ACCELERATE. I HAVE ALSO HAD TO STOP IN THE MIDDLE OF THE FREEWAY TO RESTART MY CAR BECAUSE I WAS NOT ABLE TO SAFELY CHANGE LANES. IT WAS A TERRIFYING EXPERIENCE AND I WAS AFRAID I WOULD BE RE-ENDED BY MOTORIST DRIVING AT POSTED SPEEDS. WHEN RESEARCHING THIS ISSUE, ALONG WITH THE MARINER'S, ESCAPES, FOCUS ETC, I HAVE FOUND THAT MANY FORD MUSTANGS HAVE THIS SAME PROBLEM. GIVEN THAT THIS IS A VERY DANGEROUS CONDITION, THE COST INVOLVED IN REPLACING THE THROTTLE BODY, AND MOST IMPORTANTLY, FORD'S LONG HISTORY OF VEHICLES WITH DEFECTIVE THROTTLE BODIES, I DO NOT UNDERSTAND WHY THE 2012 MUSTANG OR ANY OTHER FORD PRODUCT WITH THIS ISSUE ARE NOT AUTOMATICALLY ELIGIBLE FOR THE "CUSTOMER SATISFACTION PROGRAM" WHICH FIXES THE PROBLEM. I DO NOT TRUST THIS CAR AND NO LONGER FEEL SAFE IN IT.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - BENSON, NC

    DRIVING DOWN THE ROAD AND THE ELECTRONIC THROTTLE WRENCH LIGHT COME ON AND CAR WENT INTO LIMP MODE. IT HAS HAPPENED 3 TIMES SINCE. ONCE GOING DOWN A 4 LANE HIGHWAY IN RUSH HOUR TRAFFIC AND CAR JUST STALLS. I HAD TO GET OVER IN FAR LANE AND GET OFF ROAD AS CARS WERE FLYING UP ON ME AND AROUND ME.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - CORPUS CHRISTI, TX

    BRAND NEW 2012 MUSTANG DOES NOT HAVE A SCREEN THAT PREVENTS DEBRIS (LEAVES, BUGS, ETC) FROM GOING DOWN THE A/C INTAKE. WHEN THE DEBRIS CLOGS UP THE A/C WATER DRAIN IT WILL BACK UP AND GET INTO A JUNCTION BOX AND CORRODE PLUGS THAT ARE DIRECTLY CONNECTED TO THE ABS, ADV TRAC CONTROL ETC,. THIS DISABLES OR TRICKS THE ABS SYST A SAFETY FEATURE THAT CONTROLS YOUR BRAKES. FOR EXAMPLE IF YOU ARE GOING DOWN THE INTERSTATE AT 75 MPH AND APPLY THE BRAKES HARD THE ABS SYST IS DISABLED OR THINKS ONE BRAKE IS LOCKED UP AND THE CAR JUMPS ALL OVER THE PLACE, LOSE CONTROL OF THE CAR AND WRECK OR KILL SOMEONE IN THE PROCESS.....ALL BECAUSE A MAJOR MANUFACTURE DID NOT PLACE SIMPLE DOOR SCREEN OVER THE INTAKE TO KEEP DEBRIS OUT OF THE A/C INTAKE AND CLOG A HOLE.....

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - BEVERLY, MA

    THE PAINT IS BLISTERING ON THE HOOD. THERE IS NO DAMAGE. THIS IS A KNOWN PROBLEM. FORD HAS ISSUED AS SERVICE BULLETIN AFFECTING A NUMBER OF MODELS AND YEARS. A CLASS ACTION LAW SUIT HAS BEEN FILED.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - FORT MYERS, FL

    TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE REPAIR WAS MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD MUSTANG
    - FRIENDSWOOD, TX

    VEHICLE LOST ALL POWER STEERING WHILE DRIVING. SOMETHING SOUNDS LOOSE INSIDE STEERING GEAR.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - SPRING BRANCH , TX

    WHILE MERGING ON A LOCAL HIGHWAY AT 15 MPH THE WRENCH WARNING LIGHT CAME AND THE CAR WENT INTO LIMP MODE. I WAS LUCKY THE RIGHT HAND LANE HAD BREAK IN TRAFFIC AND I WAS ABLE TO GET OFF THE ROAD. THE LIMP TURNED IN NO ACCELERATION AND WAS UNRESPONSIVE TO THE GAS PEDAL. I TURNED THE CAR OFF AND WAITED 1 MINUTE AND RESTARTED THE CAR - EVERYTHING WAS BACK TO NORMAL. I DROVE DIRECTLY TO MY MECHANIC AND HAD HIM SCAN FOR CODES. NO CODES WERE FOUND. HE RAN NUMEROUS OTHER CHECKS AND DROVE THE CAR FOR 60 MILES WITH NO PROBLEMS. THIS IS THE SECOND TIME THE WRENCH WARNING LIGHT HAS COME ON IN THE LAST 3 WEEKS. THE FIRST TIME NOTHING HAPPENED AS THE CAR DID NOT GO INTO LIMP MODE. THE CAR WAS SCANNED THEN ALSO WITH NO CODES SHOWING. I WAS FORTUNATE NOT TO HAVE BEEN HIT.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - MULLICA HILL, NJ

    ON MULTIPLE OCCASIONS WHILE SHIFTING INTO A HIGHER GEAR AT 7000 - 7500 RPM THE CLUTCH PEDDLE DID NOT RETURN TO THE FULLY ENGAGED POSITION AND THE CLUTCH DID NOT FULLY ENGAGE. AFTER DRIVING 1 OR 2 MILES THE SITUATION CORRECTED ITSELF. MANUAL 6 SPEED MANUAL TRANSMISSION AND 5.0L V-8 ENGINE. BOSS 302 MODEL. SEVERAL PHONE CONTACTS WITH FORD AND FORD RACING RESULTED IN THEIR INDICATION OF NO KNOWLEDGE OF THE CLUTCH STICKING PROBLEM. 2 FORD DEALERS I SPOKE TO ALSO CLAIMED TO KNOW NOTHING ABOUT THIS SITUATION.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - JUNCTION CITY, OR

    WHILE DRIVING OVER ROUGH OR UNEVEN PAVEMENT, A VERY AUDIBLE RATTLE CAN BE HEARD COMING FROM THE FRONT END OF THE VEHICLE, MOST NOTICEABLY WITH THE STEERING CENTERED. THE CAR ALSO HAS SOME UNSTABLE CHARACTERISTICS, TENDING TO PULL MUCH MORE STRONGLY TOWARDS ANY LINES OR CROWNS THAN NORMAL. VEHICLE WAS TAKEN TO LOCAL DEALER, WHERE THEY WERE ABLE TO ISOLATE THE NOISE TO THE FRONT LEFT CORNER OF THE CAR WITH "CHASSIS EARS", BUT COULD NOT DETERMINE THE SOURCE OF THE NOISE. ALL FRONT END COMPONENTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED. FORD ENGINEERS WERE CONTACTED, AND REPORTED BACK THAT THE NOISE WAS NORMAL AND THE CAR WAS RETURNED UNREPAIRED. LOWER CONTROL ARMS ON BOTH SIDES WERE REPLACED UNDER TSB 13-9-3. SERVICE DESCRIPTION READS: "FRONT SUSPENSION TECH XXXX VERIFIED CUSTOMER CONCERN AND FOUND THE THERE (SIC) IS A NOISE FOUND IN LEFT FRONT WHEN ON A GRAVEL ROAD. USED CHASSIS EAR AND FOUND LEFT FRONT HYDRO BUSHING TO MAKE NOISE. REPLACED LEFT FRONT LOWER CONTROL ARM PER TSB 13-9-3 OP CODE 130903A. ALSO FOUND LEFT OUTER TIE ROD BOLT STRETCHED. REPLACED LEFT FRONT TIE ROD AND PERFORMED 2 WHEEL ALIGNMENT. NOISE IS STILL PRESENT. CHECKED WITH HOTLINE, NOISE IS CHARACTERISTIC. DROVE ANOTHER LIKE CAR AND FOUND NOISE IS CHARACTERISTIC." THE PROBLEM HAS CONTINUED TO BECOME WORSE, AND FORD CUSTOMER SERVICE HAS BECOME INVOLVED. RETURNED TO LOCAL DEALER, SAID THERE'S NOTHING THEY CAN DO, AND THAT THE NOISE AND INSTABILITY IS NORMAL. NO OTHER DEALER WITHIN 100 MILES WILL LOOK AT THE VEHICLE, AND THE PROBLEM HAS SINCE GONE UNREPAIRED.

    Source: NHTSA WEB SITE