2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- SAN JUAN, PR
IT'S KNOWN ON THE FORUMS AT THE INTERNET THE PROBLEM THAT THE V6 MUSTANGS FROM 2011 AND ON ARE HAVING. THE V6 MUSTANG'S WITH AUTOMATIC TRANSMISSIONS ARE PRESENTING A PROBLEM WHEN COMING TO A STOP OR WHEN YOU PUSH THE GAS RAPIDLY, THE SHIFTING OF THE CAR HAS SOME KIND OF LATENESS RESPONSE CAUSING WHEN YOU COME TO A STOP TO FEEL LIKE A BANG IN THE CAR AFTER YOU HAVE COME TO A STOP OR WHEN YOU STEP ON THE GAS THE CAR WONT REACT RAPIDLY. THIS CARS ARE PRESENTING SOME KIND OF PROBLEM WITH SOME INTERNAL PARTS ON THE TRANSMISSION (SOLENOIDS) AND WHEN YOU TAKE THE CARS TO THE DEALERSHIPS FOR REPAIR THE EMPLOYEES ALWAYS SAYS THAT THERE IS NOTHING WRONG WITH THE CARS. FORD IS NOT TAKING RESPONSIBILITY OF THIS DEFECTS ON THE V6'S AUTOMATICS BECAUSE THEY DON'T WANT TO MAKE A RECALL ON THE CARS AND THEY KNOW WHAT THE CARS HAVE. I'M ASKING FOR YOUR COMPANY TO TAKE ACTION ON THIS MATTER SINCE THERE ARE A LOT OF US OUT THERE WITH THIS PROBLEM AND WHEN YOU TAKE THE CAR TO THE DEALERSHIPS IS ALWAYS THE SAME THING. PLEASE CHECK ON THE FORUMS AND SEE HOW MANY OF US ARE PRESENTING THIS KIND OF PROBLEM. IT'S TIME THAT FORD COMES OUT AND ASSUME THE RESPONSIBILITY ON THIS MATTER. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- ROANOKE, VA
DRIVER WAS LEAVING PARKING LOT OF BANK, WHEN SHE STATES GAS PEDAL STUCK. SHE CROSSED 2 LANES OF TRAFFIC AND STRUCK A BUILDING. DRIVER LATER SUCCUMBED TO INJURIES. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SANDOWN, NH
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN A GRINDING NOISE WAS HEARD FROM THE VEHICLE. IN ADDITION, THERE WAS A DELAYED RESPONSE FROM THE MANUAL TRANSMISSION WHEN SHIFTING INTO SECOND OR THIRD GEAR. THE FAILURE RECURRED WHEN DRIVING BETWEEN 10-30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OLD TRANSMISSION FLUID WAS REMOVED AND REPLACED WITH A HIGHER GRADE. THE FAILURE CONTINUED TO RECUR. THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ACTION NUMBER: 1003914 (POWER TRAIN: MANUAL TRANSMISSION) THAT WAS POSSIBLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- SAN DIEGO, CA
WHILE ATTEMPTING TO MAKE A LANE CHANGE ON THE FREEWAY AT 70 MPH,, I HAD TO MAKE A CORRECTION AND MOVE BACK INTO MY ORIGINAL LANE DUE TO SOMEONE WANTING TO CHANGE INTO THE SAME LANE AT THE SAME TIME. THE FRONT END SWAYED BACK AND FORTH OUT OF CONTROL. ALMOST HAD AN ACCIDENT. THIS HAPPENED AGAIN AT 65 MPH ON 09/14/2012. ON 10/03/2012 I BOUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM. THEY INVESTIGATED THIS PROBLEM AND SAID THE MUSTANG V6 MODEL HAS A TENDENCY TO DO THIS AND SAID IT WOULD TAKE ABOUT $700 IN PARTS AND LABOR TO POSSIBLY FIX THIS PROBLEM.. I FILED A COMPLAINT WITH THE FORD DISTRICT MANAGER AND HE DISAGREED WITH THE DEALERSHIP SAYING THERE ARE NO HANDLING PROBLEMS WITH THE 2011 MUSTANGS. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- HARTSELLE, AL
MILD TO VIOLENT VIBRATION FROM MANUAL TRANSMISSION UPON DOWNSHIFTING FOR DECELERATION ON EXIT RAMP IN THE RANGE OF 5500-2500 RPM. MILD TO VIOLENT SHAKING FELT THROUGH CAR...STEERING WHEEL, SHIFTER, PEDALS...SEATS... ENGINE SPEED IS MATCHED TO TRANSMISSION SPEED PRIOR TO CLUTCH ENGAGEMENT. I'VE BEEN DRIVING MANUAL SHIFT CARS , MUSTANG GT, SMALL BRITISH AND AMERICAN CARS FOR OVER 35 YEARS. WHEN STAYING IN THIRD GEAR FOR EXAMPLE IN TRAFFIC THAT SPEEDS UP AND SLOWS DOWN, VIBRATIONS COME ON ABOVE 2500 RPM THIS IS AN INTERMITTENT PROBLEM. MORE NOTICEABLE NOW IN THE WARM WEATHER. I DRIVE ABOUT 35 MILES EACH WAY TO AND FROM WORK. WHEN THE CAR IS THOROUGHLY WARMED, I EXPERIENCE IT EVERYDAY NOW IN THE WARM WEATHER. PLACED INTO FORD DEALER IN DECATUR, AL. HE KEPT THE CAR 4 COMPLETE DAYS AND AFTER WAITING FOR NEWS I WENT AND GOT IT BACK. AS I WAS LEAVING THE DEALER, THE SERVICE MANAGER WHO NEVER LOOKED UP FROM HIS PAPERWORK, SAID "WE COULDN'T FIND ANYTHING". WHEN I PUT THE CAR IN FOR SERVICE IT HAD 34000 MILES ON IT. NOW IT HAS OVER 36,000. THIS IS GETTING WORSE WITH AGE AND MILEAGE. I WONDER IF AT 50000 MILES IF THE CAR WILL BE UNDRIVEABLE? *TR
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- BRISTOL, CT
2011 SHELBY GT500 - BROUGHT THIS CAR IN FOR GRINDING INTO 2ND GEAR (ALL OTHER GEARS SEEM FINE..AT THE MOMENT). WAS TOLD THAT ALL FORD WOULD DO IS REPLACE 2ND GEAR, WHICH THEY DID AND WAS ALSO TOLD THAT IT WAS OUR DRIVING AND REPLACING 2ND GEAR IS ALL THAT THEY WOULD DO. WE WERE TOLD BY THE REGIONAL REP AND ENGINEER THAT...QUOTED - "WE HAVE TO HAVE THE CLUTCH ALL THE WAY DOWN TO THE FLOOR BEFORE SHIFTING (ENGAGED). THE REASON IT WILL GRIND BETWEEN 1ST AND 2ND AND NOT INTO THE OTHER GEARS IS BECAUSE VEHICLE HAS BIGGER JUMP IN RPM FROM 1ST TO 2ND. VEHICLE IS SHIFTING CORRECTLY AS DESIGNED.". TOTALLY DISAGREE...VERY UPSETTING SINCE IT IS THEIR FLAGSHIP CAR AND AM TOLD THIS IS ALL THEY WILL DO. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- WYMORE, NE
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS TRAVELING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- CHARLES TOWN, WV
AFTER I FIRST PURCHASED THE VEHICLE I NOTICED A VIBRATION IN THE SHIFTER WHICH EMINATED FROM THE TRANSMISSION. I TOOK IT BACK TO THE FORD DEALERSHIP APRROXIMATELY A MONTH OR MORE LATER AND WAS INFORMED THERE WAS NO ISSUE WITH THE TRANSMISSION. HOWEVER, TO THIS DAY THERE EXISTS A VERY NOTICABLE VIBRATION WITH INCREASING EPISODES OF DIFFICULTY CHANGING GEARS BETWEEN # 5 TO 2, EITHER SHIFTING UP OR DOWN. IT IS MORE NOTICABLE WHEN DOWN SHIFTING. ON MORE THAN ONE OCCASION I HAD TO SHIFT INTO ANOTHER GEAR ABOVE WHAT I WAS ATTEMPTING TO GO FOR BECAUSE THE GEAR WOULD NOT CONNECT INTO PROPER PLACEMENT. THIS CAUSED A BRIEF BACK UP WHEN GOING ONTO THE FREEWAY WITH SEVERAL CARS BEHIND ME DUE TO THE TRANSMISSION BEING STUCK IN A PARTICULAR GEAR SETTING (#3). THIS CLEARED ONCE I CHANGED TO A LOWER GEAR RATIO. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- PUYALLUP, WA
TWICE WHILE ACCELERATING TO GET UP TO HIGHWAY SPEEDS, ON CLEAR, FLAT, DRY, AND SMOOTH PAVEMENT THE ADVANCTRAC SYSTEM ACTIVATED FOR NO REASON. IT STARTS BY VERY AGGRESSIVELY PULSING THE FRONT RIGHT BRAKE, FOLLOWED BY THE REAR LEFT BRAKE, THEN ALTERNATING BRAKES ALL THE WAY AROUND CAUSING THE CAR TO SWERVE ALMOST OUT OF CONTROL, AT HIGHER SPEEDS LIKE 65-70 IT PROBABLY WOULD CAUSE TOTAL LOSS OF CONTROL. THE ADVANCTRAC ALSO CUTS ENGINE POWER ALONG WITH THE HARD SWERVING MAKES IT EVEN MORE DIFFICULT TO AVOID A CRASH IN MULTIPLE LANE HIGHWAY TRAFFIC. THIS LAST FOR ABOUT 15 SECONDS, BUT IT IS 15 SECONDS OF OUT OF CONTROL HIGHWAY TERROR. AFTER SHUTTING OFF THE CAR ON THE 2 OCCASIONS IT THEN DRIVES FOR A WHILE LIKE IT NEVER HAPPENED. WHEN THE FORD DEALER CANNOT REPLICATE THE PROBLEM, AND IT DOES NOT RECORD ANY ERROR OR DIAGNOSTIC CODES IN THE CARS COMPUTER SYSTEM. SO FORD SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS SAFETY PROBLEM. TALKING WITH OTHER MUSTANG OWNERS I FOUND OUT I AM NOT THE ONLY ONE WITH THIS EXACT SAME PROBLEM WITH ADVANCTRAC, AND ONE OTHER THAT I KNOW OF SAID HE ALSO FILLED A COMPLAINT ON HERE, HE SAID IT WAS COMPLAINT NUMBER - 10430166. HE ALSO SAID THAT FORD COULD NOT DUPLICATE THE PROBLEM AND HE ALSO HAD NO CODES, SO FORD WOULD NOT FIX HIS PROBLEM. SOMEHOW WE HAVE TO GET TO THE BOTTOM OF THIS MALFUNCTION, IT IS SUPPOSED TO BE A SAFETY SYSTEM TO HELP PROTECT YOU FROM A CRASH, NOT A COMPUTER MALFUNCTION THAT CAUSES A CRASH WHEN THE DRIVER IS DOING NOTHING WRONG ON GOOD ROAD CONDITIONS. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- LAWTON, OK
WHEN SHIFTING FROM 1ST TO 2ND GEAR TRANSMISSION WILL NOT SHIFT, IT MUST BE FORCE INTO 2ND GEAR. ALSO 5TH GEAR GRINDS AT NORMAL HIGHWAY SPEEDS. VEHICLE WILL NOT SHIFT INTO REVERSE UNLESS ENGINE IS OFF, MUST SHIFT TO REVERSE, START ENGINE AND THEN VEHICLE WILL MOVE IN REVERSE. WHILE DRIVING THERE IS NO VIBRATION, NOR WHINNING NOISES. ONCE VEHICLE HAS BEEN SHUT DOWN AND ENGINE IS COLD, CAN NOT SHIFT INTO 1ST GEAR, AFTER VEHICLE HAS SET OVER NIGHT, CAN ONLY PLACE INTO 1ST GEAR BEFORE STARTUP. *TR
Source: NHTSA WEB SITE