2008 FORD MUSTANG Complaints

THE LATCH ON THE DRIVER SIDE SEAT BELT SOMETIMES STICKS AND WILL NOT RELEASE AND AT OTHER TIMES IT WILL NOT LATCH.

TAKATA RECALL - I HAVE TRIED ON SEVERAL OCCASIONS TO HAVE THE PASSENGER SIDE AIRBAG RECALL PERFORMED AT AUTONATION FORD, SANFORD, FL. THEY KEEP TELLING ME THAT THEY HAVE TO ORDER THE PART. I KEEP CHECKING BACK AND THEY KEEP TELLING ME THAT THEY STILL HAVE TO ORDER THE PART. MOST TIMES NO ONE ANSWERS THE SERVICE LINE AT AUTONATION FORD. NOW I'M RECEIVING SEVERAL AIRBAG RECALL NOTICES FROM FORD EACH WEEK. I TRIED THEIR 1-866-(XXXX) HELP LINE BUT CAN NEVER GET THROUGH. I TRIED THE CHAT ON THEIR WWW.FORDOWNER.COM WEBSITE BUT CANNOT GET THROUGH. THIS HAS BEEN AN EXTREMELY FRUSTRATING SITUATION, ESPECIALLY SINCE I'M TOLD I SHOULD NOT HAVE SOMEONE SIT IN THE PASSENGER SEAT UNTIL THE RECALL IS PERFORMED. I WANT TO KNOW HOW SOON I CAN GET THIS RECALL PERFORMED ON MY VEHICLE AND STOP BEING HOUNDED BY ALL OF THESE MAILINGS. THERE IS NO WAY TO SEND FORD AN E-MAIL COMPLAINT ABOUT THIS ISSUE. VERY FRUSTRATING! NOW I UNDERSTAND WHY PEOPLE DON'T BOTHER TO GET A SAFETY RECALL PERFORMED ON THEIR VEHICLES! I USED TO WORK FOR NHTSA IN THE OFFICE OF DEFECTS INVESTIGATION SO I UNDERSTAND HOW THE SAFETY RECALL PROCESS IS SUPPOSED TO WORK. THIS IS "BROKEN" AT FORD AND AUTONATION FORD OF SANFORD FLORIDA

TAKATA RECALL. HAVE CALLED FOR 6 MONTHS TO CLASSIC FORD LINCOLN OF COLUMBIA AND BEEN UNABLE TO GET THE PART SERVICED. CALLED WITH THE FORD CUSTOMER CARE TEAM ON THE LINE AND THEY HUNG UP AND WOULD NOT PICK UP WHEN THE AGENT REDIALED THIS MORNING. SHE INSTEAD CALLED DICK SMITH FORD OF COLUMBIA WHO IS ALSO UNABLE TO SCHEDULE AND SAYS IT'S FIRST COME FIRST SERVER AT THE TOP OF EVERY MONTH. THE FACT YOU ARE NOT SUPPOSED TO DRIVE THE CAR, BUT ARE UNABLE TO ACTUALLY GET THE ISSUE ADDRESSED IS RIDICULOUS.

TL* THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE DUE TO THE WINDSHIELD WIPERS WHEN IT RAINED. THE FAILURE CAUSED THE SEATS AND FLOOR TO BE SOAKED WITH WATER. THE CONTACT CALLED CROSSROADS FORD OF KERNERSVILLE, INC. AT 877-331-8058 (LOCATED AT 1330 NC-66, KERNERSVILLE, NC 27284) AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

TAKATA RECALL. FORD REFUSES TO FIX THE RECALLED DRIVERS SIDE AIRBAG UNTIL WE FIX THE MALFUNCTIONING AIRBAG CLOCK SPRING AT A COST OF $400.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GERALD JONES FORD LINCOLN, 3480 WRIGHTSBORO RD, AUGUSTA, GA 30909, (706)-738-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE RECEIVED NOTICES REGARDING THIS RECALL (DATED 6/1/16) THAT APPLIES TO MY VEHICLE OVER THE PAST COUPLE YEARS. WHEN I HAVE CONTACTED MY FORD DEALER, THEY HAVE SAID THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THIS RECALL. I DO NOT UNDERSTAND WHY ANYONE SHOULD WAIT YEARS TO HAVE THE AIRBAG REPLACED ON A VEHICLE WHEN THE AIRBAG CURRENTLY IN THE VEHICLE IS DANGEROUS.

STERLING MCCALL FORD ONLY REPLACED MY DRIVER'S SIDE AIRBAG ON MARCH 28, 2018. THEY WERE TO CONTACT ME REGARDING MY PASSENGER SIDE AIRBAG BUT HAVEN'T DONE SO. THE AIRBAG RECALL GROUP CONTACTED ME TO SET AN APPOINTMENT, WHICH I DID FOR AUGUST 17, 2018 BUT THEN SEEMINGLY KNEW NOTHING ABOUT IT WHEN I CALLED TO CONFIRM. THEY WANTED ME TO DRIVE 50 MILES TO ANOTHER DEALER FOR A CHANCE TO REPLACE IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (NEW COUNTRY FORD INC, 3002 NY-50, SARATOGA SPRINGS, NY 12866, 518-584-7272) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LUCAS FORD (3245 HORTONS LN, SOUTHOLD, NY 11971, (631) 765-9200) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.