2011 FORD MUSTANG Complaints

View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD MUSTANG
    - DASSEL, MN

    MT82 TRANSMISSION IS HARD TO SHIFT INTO 1ST AND 2ND, ALSO GRINDS GOING INTO SECOND. STARTED TO HAPPEN WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - RENSSELAER, NY

    THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - HUBBARD, OH

    I HAVE HAD THIS RECALL FIXED LAST FEB. I HAVE CALLED THE FORD DEALERSHIP WHERE IT WAS COMPLETED AND PRESTON SAYS THAT IT WAS COMPLETED ON 2/16/19 AT PRESTON FORD IN HERMITAGE AND THE INFORMATION HAS BEEN SUBMITTED AND CORRECT ON THE FORD WEBSITE.

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - CYPRESS, TX

    TL* THE CONTACT'S WIFE OWNED A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT HER ON THE FRONT DRIVER SIDE PILLAR. THE AIR BAG DID NOT DEPLOY. THE CONTACT TOOK HIS WIFE TO THE HOSPITAL WHERE SHE SUFFERED A CONCUSSION AND TWO HERNIATED DISCS; IT WAS UNKNOWN IF THE OTHER DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED (#159951319-M). THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE VEHICLE REMAINED UNDER INVESTIGATION. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED BUT HAD NOT OFFERED ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE AIR BAGS WERE REPLACED IN DECEMBER OF 2018 UNDER A RECALL. THE FAILURE MILEAGE WAS 101,105.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD MUSTANG
    - MIAMI BEACH, FL

    TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL TICKING NOISE DETECTED FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED METRO FORD 9000 NW (7TH AVE, MIAMI, FL 33150, (305) 751-9711) HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD MUSTANG
    - CHOCTAW, OK

    TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT DROVE NORMALLY. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, THE TRANSMISSION BECAME DIFFICULT TO SHIFT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD MUSTANG
    - LONG BRANCH, NJ

    2011 FORD MUSTANG 3.7L V6 CONVERTIBLE, PREMIUM, AUTOMATIC TRANSMISSION THROTTLE BODY FAILURE (PART # AT4Z-9E926-B) WHILE DRIVING, THE CAR SUDDENLY DECELERATES, THE DASHBOARD 'WRENCH LIGHT' COMES ON, THE FRONT END OF THE CAR RUMBLES AND SHAKES, AND THE CAR WILL NOT ACCELERATE, FORCING ME TO PULL OFF THE ROAD. THIS HAPPENS AT MODERATE SPEED ON LOCAL ROADS AND AT HIGHWAY SPEED. IF I PULL OFF THE ROAD, TURN THE CAR OFF, WAIT A FEW MINUTES, AND THEN RESTART, IT USUALLY RUNS NORMALLY. ON ONE OCCASION, IT DID NOT. IT DECELERATED AND THEN STALLED COMPLETELY IN THE MIDDLE OF A FOUR WAY INTERSECTION WHILE I WAS ON THE WAY HOME FROM THE DEALERSHIP AFTER BEING TOLD THERE 'WAS NO CODE,' SO THEY WEREN'T ABLE TO DO ANYTHING ABOUT THE PROBLEM. I COASTED THROUGH THE INTERSECTION, PULLED OVER, TURNED THE CAR OFF AND THEN RESTARTED IT, AFTER WHICH IT RAN FOR ABOUT A MINUTE, SHOOK VIOLENTLY, AND THEN STALLED. EVERY INDICATOR ON THE DASHBOARD WAS ILLUMINATED. IT SEEMED AS IF THE CAR WAS CHOKING. I REPEATED THIS OVER AND OVER, CREEPING DOWN THE SHOULDER, BACK TO THE DEALERSHIP. IN MY CASE, THIS PART HAS BEEN REPLACED THREE TIMES IN THE LAST FIVE YEARS, MOST RECENTLY ON OCT 29, 2019. ACCORDING TO MY SERVICE RECORDS, PART # AT4Z-9E926-B WAS USED FOR EACH REPLACEMENT. APPARENTLY, FORD REPLACES A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART. THIS PART SHOULD BE RECALLED AND REPLACED WITH A DIFFERENT OR IMPROVED PART THAT WILL FIX THE PROBLEM ONCE AND FOR ALL. 2015: CODE P2135, REPLACED THROTTLE BODY ASSEMBLY 2016: SENT AWAY FROM DEALERSHIP, NO FAULT CODES, UNABLE TO VERIFY 2016: RETURNED TO DEALERSHIP SHORTLY AFTER I WAS SENT AWAY; CODE P0315, REPLACED THROTTLE BODY ASSEMBLY 2016: CUSTOMER SATISFACTION PROGRAM 16B23, REIMBURSED FOR THROTTLE BODY REPLACEMENT 2019: NO FAULT CODE NOTED ON SERVICE PAPERWORK, REPLACED THROTTLE BODY ASSEMBLY

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - DEWEY, AZ

    THE CAR WILL "SHUT DOWN" (WRENCH ERROR LIGHT) AT ANY TIME, ANYWHERE, ANY SPEED. VERY DANGEROUS!!! ERROR CODE P2111 THROTTLE BODY ACTUATOR STUCK OPEN. I HAVE SEEN NUMEROUS POSTS ON THIS. FORD REALLY NEEDS TO FIX THIS!!! I WILL NO LONGER LET MY CHILD DRIVE THIS CAR. SO UNSAFE!! IT HAPPENED TO ME SEVERAL TIMES A DAY PROBABLY THREE TIMES IN THE LAST WEEK. THE VEHICLE IS IN MOTION, HIGHWAY, CITY, STRAIGHT, TURNS, FAST, SLOW.

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - LAKE CHARLES, LA

    MY 2011 MUSTANG WHEN DRIVING AT AROUND 40MPH THE TRACTION CONTROL LIGHT COME ON AND THE FRONT END STARTS TO WOBBLE IT DON'T HAPPEN ALL THE TIME. I TOOK IT TO HAVE IT CHECK AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. THE DON'T HAVE BUT 56000 MILES. I DID SOME RESEARCH AND FOUND OUT FORD RECALL SEVERAL VEHICLES WITH THIS SAME PROBLEM. FROM WHAT I FOUND OUT THAT IT MIGHT BE A HEAT OVER THE ELECTRIC GEARBOX

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING, THE DRIVER'S SIDE, AND PASSENGER'S SIDE FRONTAL AIR BAGS ALONG WITH THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE INJURIES SUSTAINED IN THE DEPLOYMENT DUE TO THE CONTACT PLACING HER HAND BEFORE HER FACE. MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS TAKEN TO NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350, (678) 809-5711) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE, STATING THAT THE AIR BAGS WERE ALREADY DEPLOYED. ADDITIONALLY, THE VEHICLE HAD BEEN REPAIRED UNDER RECALL CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE