2013 FORD MUSTANG Complaints

View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD MUSTANG
    - HUNTERSVILLE, NC

    Goes into neutral at times ,acceleration from a stop going thru a intersection and then into neutral almost have to stop in traffic to get it to go has done it 4-5 times not consistent other then that shifts normally but very inconsistent and dangerous car has 79k miles on it.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - Conroe , TX

    My 2013 Ford mustang 2dr coupe is stalling losing power and engine is completely shutting down while I'm driving on the highway which could cause a fatal crash. The engine light and oil light comes on after this happens but the oil light eventually goes off. This recall is on several vehicles but not mine. The dealership has a week of waiting to take my car in. So in the meantime I have to put myself at risk and continue to drive my car. Something needs to change as to notifying use car owners of recalls.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - South Chesterfield , VA

    My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is what lead me here. Not only is the video informative of the problem, but in the comments countless others have experienced the same nightmare experience. We have parked the car as the repair can cost $3000, but worse than that if replaced under warranty the new parts fail again within 6 months and are not covered by Ford.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - San Diego, CA

    I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - Richardson , TX

    Vehicle suddenly downshifted on it's own from highway speed and set several malfunction indicator lamps, nearly caused a highway speed collision. Checked codes afterwards and P1500 Vehicle Speed Sensor malfunction code was present, this is a known issue with this type and make of vehicle but this vehicle has somehow been omitted from a safety recall.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - Redwood City, CA

    The contact owns a 2013 Ford Mustang. The contact stated that twice while driving 70 MPH, the vehicle began to jerk as the vehicle independently downshifted without warning. After each failure, the contact was unable to accelerate above 35 MPH. The contact took the vehicle to an independent mechanic where the battery and other engine parts were replaced; however, three days later, the failure recurred. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The contact had the vehicle towed to the dealer where she was informed that the VIN was not under recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - CLEARWATER, FL

    This an update to November 13, 2021 NHTSA ID NUMBER: 11440318 The problem continued and I could not risk an accident so I brought it to my Ford dealer who was able to replicate the problem and diagnosed it as failed sensors in the "Molded Lead frame". The work was performed(copies attached) and there has been no recurrence of the problem. The same problem that was in the recall for 2011-2012 Mustangs! "Randomly while driving there is the engine revs up but car does not go any faster, no response from the throttle, no power. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found... more..."

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - Clearwater, FL

    Randomly while driving there is the engine revs up but car does not go any faster, no reponse from the throttle, no pwower. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found. On 1 occasion I took a video on my phone while driving at asready throttle and the speedometer was all over the place, up at 40 down to 20 up then down to 0. I had the spark plugs, pcv, evap purge valve, throttle body replaced and it is not fixed. the car has 49K miles. We have owned this car since new. It happens more often now but I cannot replicate it on demand.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - Buckner, MO

    While driving my vehicle on the freeway at a speed of 60 miles an hour my vehicle seemed to downshift into first gear. This nearly caused me to crash. In addition, those driving behind me almost rear-ended me.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - DeSoto, TX

    My 2013 Ford Mustang had some problems with down shifting, and my daughter took it several times to the dealer, they said it is probably the throttle body, so I replaced it, and thought that everything was fine. So on September last year my daughter was in an accident due to the car downshifting to first gear, the tires locked up and she swirled to some freeway wire retainers. Thankfully she was OK, So thinking that the throttle body went bad again I replaced it, and last week, I almost got rear ended because the same thing happened to me. The car shifted abruptly to first gear, locking the tires and rear swaying side to side.

    Source: NHTSA WEB SITE