2014 FORD MUSTANG Complaints

FORD WON'T DO ANYTHING ABOUT THIS! I WANT A RENTAL TILL MY CAR IS FIXED (2014 FORD MUSTANG ON AIRBAG RECALL.) THEY SAID NO. I BOUGHT THIS BRAND NEW! THEY SAY DRIVE IT. IT'S LIKE HAVING A HAND GRENADE IN MY CAR. IT COULD GO OFF ANY TIME. FORD SENT ME A RECALL LETTER IN JULY 2015 SAYING SERIOUS INJURY OR DEATH. I WANT THIS RESOLVED! I DON'T HAVE THE MONEY FOR A RENTAL CAR OR NEW CAR! WHY WON'T FORD GIVE ME A RENTAL OR FIX THE AIRBAG! THEY ARE JUST BRUSHING MY ASIDE!

THE PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL FORD DEALER SHEEHY FORD 10601 MIDLOTHIAN TRNPK RICHMOND VA (877) 615-8301. I AM CONCERNED ABOUT DRIVING MY CAR IF THERE IS A CHANCE THE AIR BAG WILL RUPTURE AND CAUSE INJURY OR DEATH ACCORDING TO THE RECALL INFORMATION. WHY CAN'T THERE BE A TEMPORARY FIX TO PREVENT INJURY (REMOVAL OF AIR BAG) OR AN OFFER TO PAY FOR RENTAL CAR UNTIL PARTS ARE AVAILABLE? I FEEL THAT MY LIFE IS AT RISK DRIVING MY CAR DUE TO THE RISK OF AIR BAG RUPTURE AS SPECIFICALLY DESCRIBED IN THE LETTER. I RELY ON THIS CAR TO GET ME TO AND FROM WORK AND USE IT TO TRANSPORT MY GRANDCHILDREN. WHAT CAN BE DONE TO RESOLVE MY RISK UNTIL THE PARTS CAN BE REPLACED.

JOHN HOFFMAN RECEIVED A NOTICE DATED JULY 2015 THAT A DEFECT WITH THE AIR BAG COULD CAUSE SERIOUS INJURY, INCLUDING DEATH. HE TOOK HIS VEHICLE TO THE DEALER BUT WAS TOLD THAT THE PARTS ARE NOT AVAILABLE. HE DOES NOT WANT TO DRIVE THE VEHICLE IF IT POSES SERIOUS RISK TO HIS SAFETY. IF HE WANTS TO TRADE IN HIS CAR OR DEMAND A REFUND, HOW DOES HE GO ABOUT DOING SO? COURT?

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE IS PART OF THE TAKATA RECALL. FORD IS UNABLE TO GIVE ME A DATE CERTAIN TO CORRECT THIS LIFE THREATENING SAFETY ISSUE. I ATTEMPTED TO TRADE THE MUSTANG AND WAS GIVEN A TRADE IN COST FAR BELOW FAIR MARKET VALUE, THUS SUFFERING FROM DIMINISHED VALUE. IN ADDITION NEITHER THE DEALER WHERE THE CAR WAS PURCHASED OR FORD MOTOR COMPANY WAS WILLING TO OFFER ME ANY COMPENSATION TO OFFSET THE DIMINISHED VALUE OR OFFER ME A REPLACEMENT VEHICLE TO USE UNTIL THE SAFETY ISSUE IS RESOLVED. TAKATA IS NO MAKING 1 MILLION REPAIR KITS PER MONTH. THERE CURRENTLY ARE OVER 34 MILLION VEHICLES EFFECTED BY THIS RECALL AND SEVERAL MILLION MORE ARE ABOUT TO BE ANNOUNCED. SO THIS MONETARY AND SAFETY ISSUE CAN POTENTIALLY CONTINUE FOR YEARS.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ UPDATED 1/12/2016 *JS UPDATED 01/29/16*JB

I RECEIVED A RECALL NOTICE FROM FORD IN JULY OF THIS YEAR CONCERNING DEFECTED AIR BAG DEPLOYMENT ON DRIVER SIDE. IT IS NOW THE MIDDLE OF SEPTEMBER AND NO FURTHER ACTIONS HAVE BEEN TAKEN. AM I TO WAIT UNTIL AN ACCIDENT OCCURS BEFORE REPAIRS ARE MADE, OR CAN SOMETHING BE DONE TO SPEED UP THIS RECALL/REPAIR PROCESS?

PARTS UNAVAILABLE TO REPAIR RECALL...TRIED TO SELL CAR TO FORD, FORD SAID CAR IS ONLY WORTH 10,000

LETTER FROM CONGRESSMAN DUNCAN ON BEHALF OF CONSTITUENT RE 2014 FORD AIRBAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB UPDATED 02/01/16.*JB

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.