2014 FORD MUSTANG Complaints

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER MAKING A RIGHT TURN AND ATTEMPTING TO ACCELERATE INTO TRAFFIC, THE CAR'S ADVANCETRAC LIGHT FLASHED AT ABOUT 40MPH AND THE CAR BEGAN LOSING POWER AND APPLYING THE BRAKES WITHOUT REASON. THE ADVANCETRAC LIGHT CONTINUED TO FLASH AND THE BRAKES AND THROTTLE CONTINUED TO MODULATE AS IF THE CAR WERE SLIDING ON ICE. THIS HAD HAPPENED BEFORE AND ONCE IT HAS STARTED WILL NOT STOP UNTIL THE CAR IS STOPPED AND PLACED INTO PARK. I DROVE APPROXIMATELY 1/2 MILE WITH THIS ISSUE OCCURRING UNTIL I COULD SAFELY PULL OVER. THIS HAS NOW OCCURRED 4 TIMES IN 23000 MILES. EACH TIME THE SAME CIRCUMSTANCES. A TURN FROM A START AND MODERATE ACCELERATION AND THE ISSUE BEGINS BETWEEN 30-40MPH AND LASTS UNTIL THE CAR IS STOPPED AND SHIFTED TO PARK.

CAR NOT DRIVABLE DUE TO UNSAFE AIRBAG THAT MAY CAUSE SERIOUS INJURY OR DEATH IF DEPLOYED. I CONTACTED FORD THEY HAVE NO DATE AS TO WHEN THE CAR CAN BE REPAIRED. ACCORDING TO THE FORD REPRESENTATIVE CHRISTAL CHAKY THE CAR IS SAFE TO DRIVE DESPITE THE FAULTY AIRBAG.

I THOUGHT, AFTER SEVERAL CALLS TO NHTSA, MY COMPLAINT WOULD APPEAR ALONG WITH THE OTHERS ON THIS SITE, BUT SINCE IT HASN'T, I AM FILLING OUT THIS FORM TO BE PART OF THE GROUP GETTING NOWHERE WITH EITHER FORD OR NHTSA SINCE I RECEIVED (UNACCEPTABLY LATE) NOTICE OF THE AIRBAG RECALL, SINCE IT IS AGREED THERE WON'T BE ANY FIX ANYTIME SOON. THIS IS THE ONLY VEHICLE IN MY HOUSEHOLD, AND I HAVE NOT BEEN ABLE TO AND WON'T (BECAUSE I VALUE MY FACE AND MY LIFE) DRIVE MY CAR FOR THE THREE WEEKS SINCE I RECEIVED THE NOTICE WHICH SAID IT COULD CAUSE SERIOUS INJUTY OR DEATH. NEITHER FORD NOR NHTSA HAVE DONE ANYTHING TO ASSIST ME - NO LOANER, NO BUY-BACK, NO REPLACEMENT CAR. THIS IS UNACCEPTABLE. THE IMPORTANT SAFETY RECALL I RECEIVED IS A MEANINGLESS, EMPTY SHELL SINCE IT PROVIDES NO SOLUTION TO OR ASSISTANCE WITH A LIFE-OR-DEATH PROBLEM. SINCE I WAS EVEN TOLD BY ONE OF THE MANY PASS-THE-BUCK PEOPLE I SPOKE TO ON THE PHONE THAT THE NOTICE DOESNT MEAN THAT YOU CANT DRIVE YOUR CAR?! - BE IT KNOWN THAT IF I DID HAVE TO DRIVE MY CAR BECAUSE YOU HAVE GIVEN ME NO ALTERNATIVE, IF I AM INJURED OR KILLED YOUR RECALL NOTICE DOES NOT ABSOLVE THE CO. OR THE GOV'T OF ANYTHING! YOU CANNOT SCARE SOMEONE BY A LETTER SAYING YOUR CAR COULD KILL YOU, AND THEN TELL THEM TO DRIVE IT! YOU CANNOT SELL SOMEONE A DEFECTIVE CAR, AND THEN NOT PROVIDE ANOTHER CAR PENDING A REPAIR! YOU CANNOT RECALL A CAR THAT MAY RESULT IN SERIOUS INJURY OR DEATH, AND NOT PULL IT FROM THE ROAD! THE PIECE OF PAPER I RECEIVED WITH THE REST OF MY JUNK MAIL MEANS NOTHING WITHOUT A SOLUTION. I HAVE NOW MADE A COMPLAINT AGAINST FORD UNDER THE LEMON LAW, AND IF THEY CONTINUE TO FIGHT ME, I WILL TAKE ANY AND ALL ACTION AS FAR AS I HAVE TO TO RECEIVE A FULL REFUND OF WHAT I PAID FOR MY CAR, BUT ALSO INCLUDING PUNITIVE DAMAGES FOR NOT HELPING THEIR CUSTOMERS PENDING A FIX (AS OTHER CAR CO'S ARE DOING).

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2014 FORD MUSTANG RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V319000. *JB

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/26/15. *J

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/19/15. *JB UPDATED 11/02/15.*JB

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.