2012 FORD MUSTANG Complaints

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

FUEL SYSTEM PROBLEM: EVAPORATIVE EMISSIONS SYSTEM RELATED FAILURE, FUEL FILL NECK FAILURE (POSSIBLY AT CONNECTION TO FUEL TANK) AND UNKNOWN OTHER LEAK. DEALER CLAIMS NOT COVERED BY CALIFORNIA OR FEDERAL EMISSIONS REQUIRED WARRANTY. DEALER REPORTS SEEING FUEL FILLER NECK PROBLEMS ON MUSTANG AND OTHER FORD VEHICLES. (POSSIBLE CONCERN FOR FUEL OR VAPOR LEAKAGE, SAFETY RELATED CONCERN) MUSTANG USES "NASCAR" STYLE FUEL DOOR THAT IS CLEARLY SUSPECT, DOESN'T STAY SEALED TIGHT, OPENS UNEXPECTEDLY AND ALLOWS RAW FUEL EMISSIONS INTO ATMOSPHERE. PRIOR SOFTWARE PATCH APPLIED TO ECM DUE TO NASCAR STYLE FUEL DOOR AT 2,900 MILES. *TR

DURING ACCELERATION TO PULL INTO TRAFFIC ON A HWY WITH VEHICLES APPROACHING AT 80 MPH MY GAS THROTTLE STUCK AFTER I REACHED THE SPEED OF 60 MPH. THE PEDAL PULLED AWAY FROM MY FOOT ACCELERATING RAPIDLY. I TRIED TO TAP PEDAL TO RELEASE IT BUT IT JUST STUCK. I QUICKLY HIT THE BRAKE AND IT FINALLY RELEASED. I HAD BEEN TRAVELING WITH THE CRUISE ON PRIOR BUT THIS OCCURRENCE, BUT I HAD BEEN STOPPED FOR 5 MINUTES. I PLAN TO INFORM MY FORD LOT NEXT WEEK WHEN I GET THE OIL CHANGED. *TR

I BROUGHT MY 2012 MUSTANG GT WITH A MANUAL TRANSMISSION IN TO BE SERVICED BECAUSE OF AN AWFUL NOISE OCCURRING WHILE SHIFTING IN AND OUT OF 5TH GEAR. THE SERVICE DEPARTMENT NOW SAYS I NEED A NEW TRANSMISSION AT 38,000 MILES. *TR

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PARKING LIGHT LENSES AND BECAME SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT BOTH LENSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 04/22/14*LJ

CAR WILL NOT SHIFT INTO GEARS. THE VEHICLE WILL NOT ALLOW ME TO ENTER THE GEAR I DESIRE, CAUSING THE CAR TO SUDDENLY LOOSE MOMENTUM LEAVING ME IN A VERY DANGEROUS SITUATION IN TRAFFIC. THIS HAS HAPPENED TO ME NUMEROUS TIMES CROSSING INTERSECTIONS AND ENTERING THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE CAR HAS A MANUAL TRANSMISSION. I HAVE HAD ONGOING ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT, AND I CANNOT DRIVE THE CAR WITH THE CONFIDENCE THAT IT IS SAFE.

ON 02-25-2014 AT APPROXIMATELY 0800 MY WIFE ([XXX]) WAS DRIVING OUR 2012 FORD MUSTANG GT, SHE TURNED ON THE HEATED SEATS AND WAS TRAVELING NORTH BOUND ON GA HWY 49 WHEN THE SEAT WARMER MALFUNCTIONED OVERHEATING AND BURNING A HOLE THROUGH THE LEATHER SEAT BACK, CAUSING A FIRST DEGREE BURN TO THE BOTTOM LEFT FLANK OF HER BACK. ON 02-27-2014 WE TOOK OUR 2012 FORD MUSTANG GT TO RIVERSIDE FORD/LINCOLN IN MACON, GA WE ADVISED THEM OF THE INCIDENT, THEY CHARGED US $95.00 TO INSPECT THE ELECTRICAL SYSTEM AND DETERMINE WHAT CAUSED THE SEAT WARMER TO MALFUNCTION AND BURN A HOLE THROUGH THE SEAT BACK AND CAUSE A FIRST DEGREE BURN TO MY WIFE'S BACK. RIVERSIDE FORD STATED THE CIRCUIT FOR THE SEAT MALFUNCTIONED/FAILED CAUSING THE SEAT WARMER TO OVERHEAT AND BURN A HOLE THROUGH THE DRIVER'S SIDE SEAT BACK. RIVERSIDE FORD STATED OUR MUSTANG WAS OUT OF WARRANTY AND WE WOULD BE RESPONSIBLE FOR REPAIRING/REPLACE THE DRIVER'S SIDE SEAT OF OUR MUSTANG AT A COST TO US OF $1,142.36 (PARTS $715.76, LABOR $350.00, MISC. $26.50, AND TAX $50.10). I CALLED THE FORD CUSTOMER RELATIONSHIP CENTER (1-800-392-3673) SPOKE WITH A REPRESENTATIVE AND OPENED A CASE (CASE #: [XXX]) THEY STATED THERE WERE NO RECALLS CONCERNING THE SEAT WARMERS IN THE FORD MUSTANG'S AND THERE WAS NOTHING THEY COULD DO FOR US CONCERNING REPLACING/REPAIRING THE DRIVERS SEAT IN OUR VEHICLE BUT THEY WOULD BE LOOKING INTO THE PROBLEM. THEY DID ADVISE US TO SAVE OUR SEAT WHEN WE PAY TO HAVE IT REPLACED IN CASE THERE IS A RECALL AT A LATER DATE. I AM GLAD MY WIFE WAS NOT MORE SERIOUSLY HURT THAN SHE WAS AND THAT SHE TURNED THE SEAT WARMER OFF BEFORE THE VEHICLE COULD HAVE CAUGHT ON FIRE WHILE SHE WAS DRIVING ON THE HIGHWAY AND POSSIBLE CAUSING AN ACCIDENT OR HARMING OTHER MOTORIST AROUND HER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TURNED RIGHT AT TRAFFIC SIGNAL INTO A MERGE LANE AND ACCELERATED TO APPROXIMATELY 45 MPH AND MERGED LEFT. AT THIS POINT THE CAR STARTED JERKING AND MAKING A LOUD NOISE. I PLACED MY FOOT ON THE BRAKE PETAL AND COULD FEEL THE BRAKES BEING ACTIVATED, THE CAR LOST POWER AND CONTINUED THE JERKING FOR APPROXIMATELY 200 YARD. OTHER CARS BEHIND ME BEGAN BLOWING THEIR HORNS. I DO BELIEVE SOME OF THE DASH LIGHT CAME ON BUT AT THE TIME I WAS CONCERNED ABOUT STAYING ON THE ROAD AND WAS NOT LOOKING TOO CLOSELY AT THE DASH. THE SECOND INCIDENCE WAS ON JAN. 16, 2014. ALL THIS WAS REPORTED TO THE FORD DEALER. THEY WERE UNABLE TO DUPLICATE THE INCIDENT AND OFFERED NO HELP. *TR