2014 FORD MUSTANG Complaints

ON 08/02/15, I WAS DRIVING MY 2014 FORD MUSTANG. I WAS STRUCK ON MY PASSENGER SIDE WHILE MAKING A LEFT TURN. AS A RESULT MY AIR BAG DEPLOYED CAUSING A CONCUSSION AND A LACERATION ACROSS MY FOREHEAD REQUIRING MEDICAL ATTENTION AND 23 STITCHES. I ALSO RECEIVED A BRUSH BURN ACROSS MY LEFT FOREARM.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM COMPLAINING BECAUSE I RECEIVED A LETTER THAT IF I WAS TO GET INTO ANY CRASH MY DRIVERS SIDE AIRBAG WILL DEPLOY AND SEND OUT METAL PARTICLES THAT WILL SERIOUSLY INJURE ME OR CAUSE MY DEATH. NOT TO MENTION HURTING A PASSENGER. I CALLED FORD AND THEY SAID THE PARTS WON'T BE IN UNTIL THE END OF THE YEAR, POSSIBLY. SO IT COULD BE LONGER. SO EVERYDAY I HAVE TO DRIVE A DEATH TRAP KNOWING IF I GET IN AN ACCIDENT WITHIN THIS TIME I COULD DIE OR BE SERIOUSLY INJURED. I DO NOT LIKE THAT I HAVE TO WAIT AND JUST HOPE NOTHING HAPPENS BEFORE THEY DO SOMETHING ABOUT THIS SITUATION. THEY ARE PUTTING PEOPLE'S LIFE IN DANGER. I JUST SURVIVED CANCER AND I'LL BE [XXX] IF I AM GOING TO DIE BECAUSE OF FORD MOTOR CO. I ASKED THEM ABOUT A LOANER CAR....THEY SAID NO. THEY SAID THE CAR IS OKAY TO DRIVE....WELL NO IT ISN'T....EVERYDAY I WORRY AND AT ANYTIME SOMETHING COULD HAPPEN. I ASKED IF I CAN GET THEM TO DEPLOY THE BAG UNTIL THEY GET THE PART (I WOULD RATHER HAVE NO AIRBAG (LIKE IN THE OLDER DAYS), THEN TO HAVE AN AIRBAG THAT COULD KILL ME). I AM CONSIDERING GOING TO THE NEWS (NOT SURE WHAT THEY WILL DO). I AM SOOOOO VERY UPSET. I JUST BOUGHT THIS MUSTANG IN JAN THIS YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 80 MPH, A FUEL ODOR EMITTED FROM THE AIR VENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A SMOKE TEST WAS PERFORMED AND THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. IN ADDITION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,400. THE VIN WAS NOT AVAILABLE.

WIPERS ARE VERY NOISY AND HAVE BEEN SINCE DELIVERY OF THE VEHICLE FROM THE DEALER

PAINT IS BUBBLING ON FRONT LIP OF HOOD. THERE IS ALSO A SMALL SPOT ON THE ROOF BUT UNKNOWN IF IT IS RELATED TO THE PROBLEM. HOOD IS MADE OF ALUMINUM AND FORD APPARENTLY KNOWS OF THE PROBLEM SINCE THEY ISSUED A TSB IN 2004 ON THIS VERY SUBJECT. THEY WON'T COVER THE FIX BECAUSE OF MILEAGE BUT THIS HAS NOTHING TO DO WITH MILEAGE. THIS WAS CAUSED BY IRON CONTAMINATION AT THE FACTORY BEFORE THE CAR WAS PAINTED.

AFTER THE DEPLOYMENT OF AIRBAGS, I SUSTAINED A BURN ON MY WRIST AND ON MY ARM IN WHICH I LOST PART OF A TATTOO

MY VEHICLE AND THE SUBJECT OF THIS COMPLAINT IS A 2014 FORD MUSTANG GT. THE DATE OF THE INCIDENT IS APPROXIMATE AS IS THE VEHICLE MILEAGE. I WAS TRAVELING NORTHBOUND ON N BROOKS ST. IN BRAZORIA TX. I WAS IN A SCHOOL ZONE AND MY SPEED WAS 25 MPH. I APPROACHED AN INTERSECTION CONTROLLED BY A BLINKING RED LIGHT AND APPLIED MY BRAKES TO BRING MY VEHICLE TO A STOP. MY VEHICLE DID NOT COME TO A COMPLETE STOP BUT CONTINUED ACROSS THE INTERSECTION IN WHAT I CAN DESCRIBE AS A SLOW JERKING MOTION. I TOOK MY VEHICLE TO GULF COAST FORD IN ANGLETON TX ON 5/12/15 AND SPOKE TO THE SERVICE MANAGER. HE DID NOT KNOW WHAT THE PROBLEM COULD BE AND SAID HE WOULD DO SOME FURTHER CHECKING AND CALL ME BACK. HE HAS NOT CONTACTED ME. I PLACED A PHONE CALL TO HIM TODAY 5/15/15 AND WAS TOLD HE HAD A GUEST IN HIS OFFICE AND WOULD RETURN MY CALL. HE HAS NOT RETURNED MY CALL THIS IS THE FIRST TIME AN INCIDENT LIKE THIS HAS HAPPENED. *TR

I JUST GOT THIS CAR USED TOOK IT IN FOR A NOISE IN THE TRANSMISSION IN 5TH GEAR KNOWING IT IS UNDER WARRANTY THE FORD DEALER STARTED THE WORK ON THE CAR THREE DAYS LATER I WAS TOLD THAT IT WAS ABUSED AND NOT UNDER WARRANTY I WAS TOLD THAT THE OLD OWNER CHANGED THE CLUTCH THAT CAUSED THE DAMAGE I FIND THAT HARD TO BELIEVE THIS CAR IS NOT MODIFIED IN ANY WAS SO WHY THE CLUTCH AND I HAVE READ ALL OF THE 5TH GEAR PROBLEMS LIKE MINE. THEY HAVE TOLD ME THE REPAIR IS 3400. TO FIX AND IF THEY PUT IT BACK TOGETHER IT WILL BE 500 OR 600 I DIDN'T GIVE THEM WRITTEN OR WARBLE PERMISSION TO DO THIS SO I DON'T KNOW HOW I WILL HANDLE IT. THIS IS A ON GOING PROBLEM WITH THIS TRANSMISSION I'M TRYING TO WORK IT OUT WITH THE DEALER BUT I DON'T KNOW HOW IT WILL GO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM HAVING PROBLEMS WITH THE TRANSMISSION SHIFTING FROM 1-2-3 WHEN COLD. THE TRANSMISSION DOES NOT WANT TO GO INTO 1ST OR 2ND WITHOUT GRINDING AND WILL GRIND AN POP OUT OF 3RD WHEN TRYING TO SHIFT INTO IT SOMETIMES. I HAVE BEEN TO THE FORD DEALER AND WAS TOLD THAT FORD KNOWS ABOUT THE GRINDING ISSUE IN THE MUSTANG BUT WILL DO NOTHING TO FIX IT. I WAS TOLD BY THE FORD SERVICE ADVISOR THAT FORD WAS DOING A FLUID CHANGE TO A HEAVIER TRANS FLUID AND NOW THEY HAVE STOPPED. NOW I AM LEFT WITH A BRAND NEW MUSTANG THAT GRINDS THE GEARS EVERY DAY. *TR