2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- ROCK HILL, SC
MANY TIMES UNABLE TO SELECT AND ENGAGE GEARS WITH THE MANUAL TRANSMISSION WHILE ACCELERATING. PROBLEM SEEMS TO BE MOST FREQUENT WHEN MAKING A LEFT TURN, CREATING A DANGEROUS SITUATION BY PULLING OUT INTO FAST MOVING TRAFFIC, BUT UNABLE TO ACCELERATE DUE TO GEAR LOCK-OUT (USUALLY SECOND GEAR, BUT SOMETIMES THIRD AS WELL). *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- GOODYEAR, AZ
2011 FORD, MUSTANG GT 5.0, MANUAL 6 SPEED: EARLY 2011 (JAN-FEB) I HAVE TAKEN THE CAR IN NUMEROUS TIMES TO THE RODEO FORD SERVICE REPAIR CENTER ABOUT THE GRINDING AND ROUGH SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. A FORD SERVICE TICKET HAS BEEN OPENED TO TRACK THE ISSUE AND DEALER REPAIRS MADE. THE DEALERS SERVICE MANAGER HAS DRIVEN THE VEHICLE, WITH ME PRESENT, AND HAS NOTICED THE SAME GRIND AND ROUGH SHIFT PATTERN AS DESCRIBED. THE SERVICE CENTER IMPLEMENTED THE TECHNICAL SERVICE BULLETIN TSB 11-3-18, 'THE INCREASED SHIFT EFFORT MAY BE THE RESULT OF THE INCREASED VISCOSITY OF THE TRANSMISSION FLUID IN COLD WEATHER'?. THE WEATHER IN AZ DOES NO''T GET THAT COLD AND IT CONTINUED EVEN DURING THE SUMMER MONTHS. I HAD ALSO REQUESTED THAT THE 1ST TO 4TH SKIP SHIFT BE DISABLED, WITH NO CHANGE IN SHIFTING. I DRIVE THE CAR APPROXIMATELY 10 MILES A DAY TO GET TO WORK, BUT I DO NO''T DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. CURRENT MILEAGE IS 2,900 MILES. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- NEWARK, DE
VERY NOTCHY TRANSMISSION AND CAN'T SHIFT GEAR AT CERTAIN RPM'S. ALSO, TRANSMISSION WOULD POP OUT OF GEAR ON THE HIGHWAY. ALL PROBLEMS STARTED APPEARING AFTER THE FIRST 1000 MILES. WHEN COMPLAINED TO FORD, I WAS TOLD THAT ALL OF THOSE PROBLEMS ARE NORMAL. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- LANCASTER, CA
2011 MUSTANG GT WITH 6477 MILES, WITH 6 SPEED MANUAL TRANSMISSION. TAKING OFF FROM A STOP SIGN AND ATTEMPTING TO SHIFT FROM 1ST GEAR TO 2ND GEAR, RESULTED IN ONLY BEING ABLE TO SHIFT FROM 1ST GEAR TO NEUTRAL. ONCE THE SHIFTER MOVED INTO THE NEUTRAL POSITION, THE VEHICLE IS NO LONGER ABLE TO SHIFT INTO ANY GEAR. HAD TO COAST THE VEHICLE TO A SAFE STOPPING POINT WITH NO ENGINE POWER AND TOWED TO THE NEAREST DEALER FOR REPAIR. THIS IS THE 2ND INCIDENT WITH THE TRANSMISSION ON THIS VEHICLE IN LESS THAN 1 YEAR, WITH THE PRIOR INCIDENT BEING A FAULTY SLAVE CLUTCH CYLINDER. (THIS VEHICLE IS NOT EQUIPPED WITH THE 'SKIP SHIFT' FEATURE THAT IS MEANT TO INCREASE GAS MILEAGE BY LOCKING OUT CERTAIN GEARS.) *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- ROCHESTER HILLS, MI
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE WOULD NOT DOWN SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THERE WAS NO FAILURE. THE MANUFACTURER ALSO STATED THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 455 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 11/14/11 *BF THE CONSUMER STATED FORD ENGINEERS INSPECTED THE VEHICLE AND FOUNDS NOTHING WRONG. UPDATED 11/18/11*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD MUSTANG- HIGHLAND VILLAGE, TX
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT GEARS MANUALLY FROM FIRST TO SECOND, THE VEHICLE WOULD SKIP SECOND AND SHIFT INTO THIRD GEAR, DISTORTING THE VEHICLES SPEED. ALSO, WHEN SHIFTING FROM FIRST TO SECOND GEAR, THE VEHICLE WOULD EXHIBIT A CLUNKING AND GRINDING NOISE. THE DEALER WAS NOTIFIED OF THE DEFECT, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- EDMOND, OK
MY 6-SPEED TRANS WILL NOT ENGAGE INTO GEAR. FOR EXAMPLE, I ENTERED ONTO THE HIGHWAY AND COULD NOT SHIFT FROM 2ND GEAR TO 3RD GEAR AND WHEN I WAS ABLE AGAIN THE CLUTCH MADE A "POP" NOISE AND RAISED 3-5 INCHES TOWARDS MY FOOT. AFTER THAT INCIDENT I CANNOT SHIFT OR ACCELERATE AND THE RIDE IS ROUGH NOW. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- BOYNTON BEACH, FL
APPROX. 1-2 TIMES A MONTH, AFTER LEAVING MY HOUSE AND DRIVING A SHORT, PAVED STREET GOING TO THE MAIN ROAD, MY ADVANCETRAC LIGHT ON THE DASH WILL START BLINKING, INDICATING THE STABILITY CONTROL SYSTEM HAS BEEN ACTIVATED. ALONG WITH THIS THE RIGHT FRONT BRAKE WILL BE ACTIVATED BY THE ABS SYSTEM. TYPICALLY WILL HAPPEN FOR 10-15 SECONDS THEN AS I COME TO A STOP TO TURN ON TO THE MAIN ROAD IT WILL STOP. WHEN I THEN TURN ON TO THE MAIN ROAD, AS I AM ACCELERATING, THIS WILL HAPPEN AGAIN. SOMETIMES THE BRAKE PULSATING THE FRONT RIGHT WHEEL IS LIGHT AND NOT TOO INTRUSIVE. SOMETIMES, IF ACCELERATING HARD ENOUGH, THE SYSTEM WILL CUT ENGINE POWER, AND ALTERNATELY PULSATE THE FRONT RIGHT AND REAR LEFT BRAKES, NEARLY PULLING ME OUT OF MY LANE, AS I FIGHT TO DRIVE STRAIGHT. AGAIN THIS LASTS FOR ABOUT 10-15 SECONDS. AFTER WHICH CAR BEHAVES PERFECTLY FINE, LIKE IT NEVER HAPPENED. IT NEVER LEAVES ANY DIAGNOSTIC CODES IN THE COMPUTER SYSTEM, OR ANY TRACE THAT IT EVER HAPPENED, THE FORD TECHS HAVE NEVER BEEN ABLE TO REPLICATE THE PROBLEM, AND I CAN NOT MAKE IT HAPPEN ON COMMAND. IS TOTALLY RANDOM. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- BLOOMFIELD HILLS, MI
ROUGH, IRREGULAR SHIFTING, MOST NOTICEABLE SHIFTING FROM 1ST GEAR ON THIS MANUAL TRANSMISSION. SEEMS TO LOCK YOU OUT OF GEARS AT ANY GIVEN TIME. ALSO WHILE DOWN SHIFTING, I.E. EXITING OFF THE HIGHWAY ONTO AN EXIT RAMP, HAVE EXPERIENCED A SIMILAR PROBLEM. FROM 6TH GEAR, THE TRANSMISSION LOCKED ME OUT OF 4TH GEAR AND FORCED ME INTO 2ND GEAR. THIS CAUSED A MASSIVE AND SUDDEN DECREASE IN SPEED CAUSING THE VEHICLE BEHIND ME TO SLAM ON THEIR BRAKES IN ORDER TO AVOID REAR-ENDING ME. PERSISTENT GRINDING NOISE AND FEEL WHILE THE CAR IS BEING SHIFTED, AS IF THE GEARS ARE NOT MESHING WHEN SHIFTED. NOTICEABLE IN THE FEEL OF THE STICK AND AUDIBLE AT TIMES AS WELL. THIS IS NOTICEABLE IN MOST GEARS IN PARTICULAR 2ND THRU 5TH. THE TRANSMISSION CONSTANTLY MAKES A HARD CLUNKING NOISE WHEN IT IS PUT INTO FIRST GEAR FROM NEUTRAL. THIS CLUNK CAN BE HEARD AND FELT IN THE CAR CLEARLY. I'VE HAD THIS VEHICLE TO THE DEALER SEVERAL TIMES, KEEP GETTING THE RUN-AROUND, I.E., "THAT IS NORMAL", "OUR TECH'S COULDN'T REPRODUCE THE PROBLEM" ETC...STANDARD DEALER DEFLECTION. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- HAINES CITY, FL
MT 82 6 SPEED TRANSMISSION FAILED TO DOWN SHIFT PROPERLY CREATING A NEAR MISS SITUATION DUE TO DRIVER NOT BEING ABLE TO SELECT LOWER GEAR TO POWER UP TO EXCEED OR AT LEAST MATCH THE SPEED OF ON COMING VEHICLE. THE ON COMING VEHICLE WAS A SEMI TRAVELING 55 MPH IN 55 MPH POSTED SPEED ZONE. HAD THE VEHICLE PERFORMED PROPERLY SUFFICIENT SPEED WOULD HAVE BEEN ACHIEVED AS TO NOT IMPEDE THE PROGRESS OF THE APPROACHING SEMI. A REASONABLE AND ACCEPTABLE AMOUNT OF DISTANCE WAS PRESENT PRIOR TO PULLING OUT INTO TRAFFIC. DEALER WAS ADVISED AND PERFORMED A CHANGE OF FLUID TO A DUEL CLUTCH FLUID WHICH AND I INSTALLED AN AFTERMARKET SHIFTER (MGW SHIFTER) WHICH MADE A SLIGHT IMPROVEMENT. I STILL BELIEVE A DESIGN ISSUE EXISTS. PLACEMENT INTO GEAR IS OFTEN DIFFICULT AND UP SHIFTING IS NOT SMOOTH AS IT SHOULD BE. THIS TRANSMISSION HAS DONE THIS ON MULTIPLE OCCASIONS. I AM NOT SURE HOW MANY COMPLAINTS THERE HAVE BEEN BUT THIS TRANSMISSION DEFECT IN THE 2011 MUSTANG IS COMMON KNOWLEDGE AMONG MUSTANG WEB SITES AND FORUMS. THE GENERAL FEELING IS FORD HAS NOT BEEN AS AGGRESSIVE AS THEY SHOULD BE TO FIND A SOLUTION FOR THIS ISSUE. *TR
Source: NHTSA WEB SITE