2012 FORD MUSTANG Complaints
View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD MUSTANG- LAND O LAKES, FL
NOTICED WHILE WASHING MY CAR THAT THE PAINT ON MY 2012 MUSTANG WAS BLISTERED ON THE HOOD . SEARCHED THE INTERNET TO SEE IF THERE WAS A RECALL OR OTHER PEOPLE THAT EXPERIENCED THE SAME THING AND TO MY DISMAY FOUND THAT THERE IS AN ISSUE WITH PAINT BLISTERING AND ALUMINUM CORROSION ON THE MUSTANGS. I HAVE 45,000 MILES ON MY CAR AND HAVE SURPASSED THE BUMPER TO BUMPER WARRANTY. I TALKED TO A LOCAL DEALER AND ASKED IF THIS IS CONSIDERED UNDER THE CORROSION WARRANTY AND HE SAID THE CAR HAS TO BE EATEN CLEAR THROUGH BEFORE THEY CONSIDER UNDER THAT PART OF THE WARRANTY. UNDERSTAND THAT THERE WAS A TECHNICAL SERVICE BULLETIN THAT FORD SENT TO THEIR DEALERS DETAILING THE ALUMINUM CORROSION & PAINT BLISTERING PROBLEM AND HOW TO SERVICE IT. FORD NEEDS TO STEP UP TO THE PLATE AND TAKE CARE OF THEIR CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- GULF BREEZE, FL
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN SUDDENLY, A LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT BRAKES WERE ERRONEOUSLY BEING APPLIED, CAUSING THE VEHICLE TO DECELERATE. THE CONTACT TURNED THE ENGINE OFF AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- OAKDALE, CA
WE WERE DRIVING ON THE FREEWAY AND THE CAR STARTED ACTING LIKE IT WAS RUNNING OUT OFF GAS. THE STEERING WHEEL JERKED AND THE BRAKES LOCKED UP. WE NOW KNOW THE PROBLEM OCCURS ONLY WHEN SOMEONE SITS IN THE BACK SEAT BEHIND THE DRIVER. WE HAVE DUPLICATED THE PROBLEM NUMEROUS TIMES. SITTING IT THE BACK SEAT CAUSES SOMETHING TO SHORT OUT AND THE CAR DIES. THIS WAS VERY DANGEROUS IN REAL DRIVING CONDITIONS AND WE ARE LUCKY NO ONE WAS HURT. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- MALDEN, MA
THE MANUAL TRANSMISSION WILL GRIND WHEN SHIFTING BETWEEN FIRST IN SECOND GEAR UNTIL THE CAR IS FULLY WARMED UP. SOMETIMES IT LOCKS YOU OUT OF SECOND GEAR WHEN YOU WANT TO SHIFT INTO IT. A FORD DEALERSHIP HAS SAID THIS IS NORMAL OPERATION BUT THIS IS A SAFETY HAZARD NOT BEING ABLE TO SHIFT INTO GEAR. FIRST AND SECOND GEAR DO NOT WORK THE SAME WHEN COLD AND WARM. FIRST AND SECOND GEAR BECOME ALMOST IMPOSSIBLE TO SHIFT BETWEEN WHEN IT IS BELOW 30 DEGREES OUTSIDE. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- FORT HUACHUCA, AZ
TRANSMISSION POPS OUT OF GEAR AT 1ST AND 4TH GEAR. TRANSMISSION GEARS GRIND AT RANDOM TIMES WHEN SHIFTING INTO GEARS. REQUIRES CLUTCH TO BE PRESSED AT LEAST 1 SECOND TO BE PRESSED AND ADDITIONAL EFFORT IN ORDER TO SHIFT INTO GEAR AFTER GRINDING TO MAKE SURE THAT THE GEARS ARE INTO PLACE. MAKES DRIVING UNCOMFORTABLE AND RAISES SAFETY CONCERNS WHILE DRIVING ON THE ROAD. I WAS ABLE TO VERIFY THE ISSUES WITH THE DEALERSHIP AND TOOK 40 DAYS TO COMPLETE REPAIRS. THE PROBLEM STILL EXISTS AT RANDOM TIMES WHEN DRIVING. CURRENTLY DEALING WITH LEMON LAW CASE AGAINST FORD FOR A REPLACEMENT. FORD REFUSES TO REPLACE MY VEHICLE. THIS IS THE ONE OF 2 DEFECTS WITH MY CAR. THE SECOND ISSUE IS WITH THE REAR AXLE DIFFERENTIAL (ODI: 10556822). THE SECOND ALSO HAS ALSO BEEN VERIFIED BY FORD DEALER AND REPAIR ATTEMPTS WERE MADE. PROBLEM STILL EXISTS. RAISES MAJOR SAFETY CONCERNS WHILE DRIVING ON HIGH RATE OF SPEED ON THE ROAD SINCE MY CAR IS A RWD AND THE DEFECT IS IN THE REAR AXLE DIFFERENTIAL. *TR
Source: NHTSA WEB SITE -
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2012 FORD MUSTANG- FORT HUACHUCA, AZ
AFTER DRIVING FOR A TOTAL OF 6 HOURS WITH 1 STOP AT A REST AREA AFTER THE FIRST 3 HOURS OF DRIVING, I MADE ANOTHER STOP TO REFUEL. AS I WAS EXITING THE FREEWAY AND MADE THE FIRST TURN AT 5-10 MPH, MY VEHICLE MADE A LOUD METALLIC CRANKING NOISE FOLLOWED WITH STRONG VIBRATIONS THROUGHOUT MY CAR. AFTER REFUELING, I RETURNED TO THE FREEWAY. IT SEEMED THAT THE NOISE AND VIBRATION ONLY APPEARS WHEN MAKING LEFT/RIGHT TURN AT LOW SPEED (5-10 MPH) AFTER A CONTINUOUS NON-STOP DRIVING OF AT LEAST 2-3 HOURS. I TOOK MY CAR TO THE NEAREST FORD DEALER (JIM WILSON MOTORS) AND THEIR TECHNICIANS ISOLATED THE NOISE AND VIBRATION TO THE REAR AXLE DIFFERENTIAL. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- BOCA RATON, FL
CAR WILL NOT SHIFT INTO GEARS. THE VEHICLE WILL NOT ALLOW ME TO ENTER THE GEAR I DESIRE, CAUSING THE CAR TO SUDDENLY LOOSE MOMENTUM LEAVING ME IN A VERY DANGEROUS SITUATION IN TRAFFIC. THIS HAS HAPPENED TO ME NUMEROUS TIMES CROSSING INTERSECTIONS AND ENTERING THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE CAR HAS A MANUAL TRANSMISSION. I HAVE HAD ONGOING ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT, AND I CANNOT DRIVE THE CAR WITH THE CONFIDENCE THAT IT IS SAFE. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- JACKSON, TN
I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET CONTROL OF THE VEHICLE A EIGHTEEN WHEELER HAD TO GO OFF THE INTERSTATE INTO THE GRASS TO KEEP FROM RUNNING MY CAR OVER! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS BEEN IN THE SHOP 3 OTHER TIMES STARTING AT ABOUT 13000 MILES. THE PROBLEM IS ONLY GETTING WORSE!! I CARRIED IT TO THE SHOP WHEN IT FIRST STARTED HAVING THIS PROBLEM THEY TOLD ME THEN THAT THE CONTROL MODULE WAS UNDER NATIONAL BACK ORDER AT IT WAS GOING TO BE 6 TO 8 WEEKS BEFORE THEY WOULD HAVE TO PART IN FOR MY CAR. THE DEALER WAS TOLD BY TECH SUPPORT TO REPLACE MY 2012 PART WITH A 2013 PART??? THEY DID THAT EVEN THOUGH THE PART NUMBER WAS DIFFERENT. THE NEXT TIME I CARRIED THE CAR IN THE SHOP FOR THE TRACTION CONTROL THEY KEEP MY CAR AND DID NOTHING.THE THIRD TIME I CARRIED IT TO THE SHOP FOR THE SAME THING THE TECH CONNECTED TO THE CAR TO THE COMPUTER THE ALTERNATOR SENT CRAZY WAVES TO THE ELECTRICAL SYSTEM AND IT MESSED UP THE BATTERY THEY HAD TO CHANGE THE ALTERNATOR AND THE BATTERY. AND EVEN WITH EVERYTHING THEY HAVE DONE THE CAR IS STILL UNSAFE TO DRIVE AND THEY TELL ME TO TAKE THE CAR AND WHEN IT HAPPENS AGAIN THEY WILL CHECK IT AGAIN. NOW I AM STUCK WITH A CAR THAT IS GOING TO GET SOMEONE HURT OR WORSE SOMEONE KILLED!!! PLEASE HELP!!! *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- CASSELBERRY, FL
UPON TAKING OFF FROM A STOP LIGHT CAR STALLED AND LOST ALL ENGINE POWER. CAR STARTED AGAIN BUT STALLED JUST AS GUIDING TO BREAKDOWN LANE ON OVERPASS. HAD TO HAVE CAR TOWED TO FORD SERVICE WHERE THEY DETERMINED IT WAS A BAD THROTTLE BODY. THROTTLE BODY WAS REPLACED. FORD SERVICE SPOKE OF KNOWN ISSUES WITH THE THROTTLE BODY IN FOCUS MODELS BUT WAS NOT AWARE OF ANY THROTTLE BODY ISSUES WITH MUSTANG. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- BOERNE, TX
MY DAUGHTER'S 2012 MUSTANG WOULD LOSE POWER AT AROUND 40 MPH WHEN ACCELERATING. THE ENGINE LIGHT WOULD LIGHT UP AND THE CAR WOULD IDLE VERY ROUGH WHEN CAR WAS STOPPED. PROBLEM WAS DIAGNOSED AS A THROTTLE BEING STUCK OPEN AND THE THROTTLE HOUSING WAS REPLACED WHICH SOLVED THE PROBLEM. *JS
Source: NHTSA WEB SITE