2012 FORD MUSTANG Complaints

View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD MUSTANG
    - GRAND PRAIRIE , TX

    122512 WHEN GOING OVER SPEED HUMPS VEHICLE MAKES SQUEAKING NOISE. DEALER CHANGED OIL, ROTATED TIRES, AND COMPLETED A MULTI POINT INSPECTION. SUGGESTED ROTATING TIRES AND CHANGING AIR PRESSURE SHOULD HELP THE PROBLEM. THE SQUEAKING CONTINUED BUT DID NOT OCCUR ALL THE TIME. WHEN CALLING THE DEALERSHIP AFTER IT PERSISTED THEY SUGGESTED IT MAY BE THE COLD WEATHER. 042613 CALLED THE DEALERSHIP BECAUSE AFTER HAVING TIRE PRESSURE AND TIRES CHECKED THE NOISE CONTINUED & WAS OCCURRING OVER EVERY SPEED HUMP, WHEN I ATTEMPTED TO BREAK PEDAL WOULD NOT GO DOWN ON 3 OCCASIONS, & WHEN MAKING SHARP LEFT TURNS THE CAR MADE A KNOCKING SOUND. I WAS ALSO DUE FOR AN OIL CHANGE 20,000 MILE SERVICE. THE DEALERSHIP SERVICED MY VEHICLE 042713 AND REPLACED THE LEFT/RIGHT INNER TIE RODS BUT WHEN THEY RETURNED MY VEHICLE THE WHEEL WAS NOT ALIGNED. THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THEIR MACHINE WAS BROKEN AND WHEN I COMPLAINED THEY ASKED ME TO BRING IT BACK THE FOLLOWING TUESDAY (050213) TO COMPLETE MY SERVICE. THEY ALSO MADE NOTE THERE WERE UNABLE TO DUPLICATE MY BRAKE PEDAL PROBLEMS. IN MY SERVICE REPORT THEY DID NOT NOTE THE OIL CHANGE, TIRE ROTATION, OR SERVICE. WHEN I MENTIONED THIS THE ADVISOR SAID IT WAS COMPLETED. 052913 I RETURNED MY CAR TO THE DEALER SERVICE DEPARTMENT. I HAD MY BRAKE PEDAL STICK 2 MORE TIMES SINCE MY LAST VISIT, THE NOISE GOING OVER SPEED HUMPS RETURNED, THE KNOCKED NOISE DURING HARD LEFT TURNS NOW ALSO OCCURRED DURING A RIGHT TURN, & LEFT SIDE TURN NOISE RETURNED. ALSO OIL SETTING READS ONLY 86%. AS OF TODAY (060213), I STILL DO NOT HAVE MY VEHICLE OR A CLEAR ANSWER AS TO WHAT IS WRONG OR WILL BE REPAIRED. AFTER CALLING THE SERVICE DEPARTMENT ON FRIDAY (053113) & SATURDAY (060113), THE SERVICE ADVISOR ONLY SAID THEY ARE ORDERING PARTS, THE SALES DEPARTMENT WOULD GIVE ME A CALL, & THEY MAY REPLACE THE SWING ARM. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - PINELLAS, FL

    TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE GRINDED WHILE SHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED, BUT THE PROBLEM PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD MUSTANG
    - RANDOLPH, MA

    TRANSMISSION WHINE/GRATING WITH CLUTCH ENGAGED TRAVELING AT SPEED. FREQUENT GRINDING HEARD/FELT GOING INTO 3RD AND 4TH GEARS MOSTLY WHEN COLD. DIFFICULTY SHIFTING INTO SOME GEARS. CLUTCH WILL NOT REENGAGE OVER APPROX 4,000 RPM. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - HOUSTON, TX

    VEHICLE TURNED RIGHT FROM A STOP, ONTO A TEXAS STATE HIGHWAY. SHIFTING MANUALLY FROM FIRST GEAR TO SECOND GEAR, THE VEHICLE WENT OUT OF CONTROL (APPARENTLY DUE TO LOSS OF TRACTION BECAUSE THERE WAS A COATING OF FINE SAND ON THE TIRES). THE VEHICLE CROSSED 3 LANES OF TRAFFIC, AND IN DOING SO, WENT INTO A ROLL-OVER, REPORTS STATING THE VEHICLE ROLLED 4 TIMES, AND STRIKING A UTILITY POLL THAT STOPPED THE ROLL. THE UTILITY POLL WAS STRUCK ON THE PASSENGER SIDE, BY THE WINDSHIELD PILLAR, CAUSING TERRIFIC DAMAGE AND CAVE IN. THE UTILITY POLL WAS BROKEN, ALMOST SNAPPED IN HALF (THE UTILITY POLE WAS REPLACED). WHILE THERE WAS NO PASSENGER OTHER THAN THE DRIVER, THE ONLY AIRBAG IN THE CAR THAT DEPLOYED WAS THE DRIVER SIDE CURTAIN. THE SEVERITY OF THE CRASH WOULD INDICATE THAT ALL OF THE AIRBAGS SHOULD HAVE DEPLOYED, TO SHIELD THE DRIVER AND POTENTIAL PASSENGERS. DRIVER ALSO WENT INTO THE WINDSHIELD, THE STEERING WHEEL BAG NOT DEPLOYING. POTENTIAL BACK SEAT RIDERS SHOULD BE PROTECTED IN SUCH A DEVASTATING CRASH AS WELL. PHOTO EVIDENCE WOULD INDICATE ALL BAGS SHOULD HAVE DEPLOYED. THE DRIVER HAD NOT DISENGAGED PASSENGER BAGS (DRIVER/OWNER DOESN'T EVEN KNOW HOW TO DISENGAGE PASSENGER BAGS). ON ONE OCCASION A FEW WEEKS BEFORE THE CRASH, AN INFO LIGHT MESSAGE CAME ON FOR A FEW SECONDS WHILE OPERATING THE CAR, STATING THE PASSENGER SIDE AIRBAGS WERE OFF. I COULDN'T FIGURE OUT WHY. I HAD NOT TURNED THEM OFF. I STOPPED THE CAR AND TURNED OFF THE ENGINE. AFTER RESTARTING THE CAR THE MESSAGE HAD DISAPPEARED. MAJOR DAMAGE TO THE DEGREE MY CAR WAS DESTROYED SHOULD DEPLOY ALL AIRBAGS. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - CENTRAL ISLIP, NY

    GEAR GRIND IN 5TH, THIS TRANSMISSION IS INCONSISTENT. INCONSISTENT ENGAGEMENT INTO 5TH. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - URBANDALE, IA

    VEHICLE HAS CONTINUAL ISSUES GOING INTO 1ST AND 2ND GEAR. MANUAL TRANSMISSION. AFTER 11 MONTHS OF THIS ISSUE THE CLUTCH BURNED OUT, I WAS IN THE MIDDLE OF THE INTERSECTION. I AM NOT STUCK WITH A REPAIR BILL BECAUSE FORD OR THE DEALERSHIP WILL DO ANYTHING. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - PALM BAY, FL

    UPON GOING OVER SMALL SIZE SPEED BUMP, I NOTICED A CLUNKING/GRINDING SOUND COMING FROM THE FRONT END. I JUST HAD THE BUMPER/QUARTER PANEL WORK DONE 2 DAYS AGO "FIRST TIME HITTING BUMPS". WAS TOLD TODAY THAT THERE HAS BEEN A LOT OF COMPLAINTS WITH THIS TYPE OF ISSUE. WILL BE SEEING A DEALERSHIP SOON. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - JOHNSTON, RI

    THE VEHICLE BEGAN TO EMIT AN AUDIBLE SQUEAKING/CLUNKING NOISE FROM THE REAR END WHEN TRAVERSING BUMPS OR POT RIDDEN ROADS. I TOOK THE VEHICLE TO THE DEALER ON 1/4/13 AND THEY DENIED THE EXISTENCE OF THE NOISE AND I WAS TOLD THAT THERE WAS NOTHING WRONG. PICKED UP THE VEHICLE AND IDENTIFIED THAT THE NOISE WAS IN FACT THERE, SO I RETURNED THE VEHICLE TO THE DEALER WHERE THEY DID FURTHER DIAGNOSTICS AND DETERMINED THE THE PROBLEM LIED WITH THE REAR LOWER CONTROL ARMS AND THE CONNECTING ROD. THEY REPLACED ALL THREE AND WHEN I GOT THE VEHICLE BACK, I NOTICED THAT BOTH NOISE PERSISTED SO I BROUGHT THE VEHICLE TO MY MECHANIC. HE DETERMINED THAT THE PROBLEM ORIGINATED FROM WORN OUT SWAY BAR BUSHINGS AND HE ALSO FOUND MY REAR AXLE TO BE LEAKING DIFFERENTIAL FLUID. WENT BACK TO THE DEALER AND THEY DISAGREED WITH MY MECHANIC AND FOUND THE PROBLEM TO BE WITH MY SHOCKS AND THE DIFFERENTIAL FLUID LEAK WAS "NORMAL". MY MECHANIC ONCE AGAIN REEXAMINED EVERYTHING AND PERSISTED THAT THE PROBLEM WAS WITH MY SWAY BAR. THE DEALER FINALLY AGREED TO REPLACE THE SWAY BAR AND BUSHINGS AND THEY ALSO REPLACED BOTH REAR SHOCKS. AFTER THIS, THE PROBLEM WENT AWAY AND HAS NOT RETURNED. NO FURTHER INFORMATION ON THE REAR DIFFERENTIAL FLUID LEAK. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - JOHNSTON, RI

    WHEN TRAVELING OVER LARGE BUMPS IN THE ROAD SURFACE, THE VEHICLE WOULD EMIT AN AUDIBLE SQUEAKING/GROANING NOISE FROM THE FRONT END. IT TOOK MULTIPLE VISITS TO THE DEALER IN ORDER FOR THEM TO EVEN ACKNOWLEDGE THAT THE PROBLEM WAS EVEN THERE. I WAS FINALLY INFORMED THAT THERE WAS A TSB FOR THIS ISSUE AND THEY REPLACED BOTH LOWER CONTROL ARMS. ON W/E MARCH 23, 2013 THIS PROBLEM BEGAN TO REEMERGE BUT THE DEALER HAS ONCE AGAIN DENIED THE EXISTENCE OF SUCH NOISE. I HAVE BEEN TOLD THAT I MUST WAIT FOR THE PROBLEM TO WORSEN BEFORE THEY DO ANYTHING FURTHER. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - ANTIOCH, CA

    ON FEBRUARY 16, 2013 ON A CLEAR SUNNY DAY, WITHOUT WARNING (NO CHECK ENGINE LIGHT OR OTHER VISIBLE/AUDIBLE SIGNAL), MY MUSTANG BEGAN TO SPUTTER AND DIE WHILE DRIVING AT 65 MPH ON A LOCAL FREEWAY IN THE FAST LANE. EFFORTS TO DOWNSHIFT AND REV THE ENGINE TO KEEP IT ALIVE FAILED. I WAS FORCED TO PULL THE VEHICLE HARD OVER TO THE BREAKDOWN AREA IN THE CENTER OF THE HIGHWAY JUST AS THE ENGINE COMPLETELY DIED. EFFORTS TO RESTART IT FAILED - THE ENGINE CRANKED, BUT WOULD NOT TURN OVER. MY FAMILY (INCLUDING A 4 YEAR OLD) WERE WAS STUCK FOR 45 FRIGHTENING MINUTES WAITING FOR A TOW AS VEHICLES WHIZZED BY. *TR

    Source: NHTSA WEB SITE