2011 FORD MUSTANG Complaints

2011 MUSTANG GT-500. CONSUMER STATES TRANSMISSION PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED RIGHT FROM THE BEGINNING SHIFTING UP AND DOWN WAS DIFFICULT. THE CONSUMER STATED THE VEHICLE WOULD NOT GO INTO 2ND GEAR FROM 1ST GEAR UNDER A MODERATELY HIGH RPM. *JB

HERE'S WHAT I'M EXPERIENCING. 1. CLUTCH PEDAL STICKS TO FLOOR AT HIGHER RPM SHIFTS (5000 PLUS) AND WILL NOT RELEASE UNTIL RPM HAS LOWERED TO LESS THAN 3500 RPM. DOESN?T MATTER WHAT GEAR I?M SHIFTING INTO. 2. I WAS LOCKED INTO 2ND GEAR WHEN CLUTCH PEDAL WAS STUCK TO FLOOR. THE SHIFTER WOULD NOT ALLOW ME TO PULL OUT OF 2ND TO GO TO 3RD UNTIL I SLOWED DOWN (LESS THAN 3500 RPM) AND CLUTCH RELEASED. THEN ONCE I PUSHED THE CLUTCH BACK IN AFTER IT RELEASED I WAS ABLE TO SHIFT FROM 2ND TO 3RD. 3. AT A HIGHER RPM SHIFT (5000 PLUS) I WAS NOT ABLE TO SHIFT FROM 2ND TO 3RD. I WAS LOCKED OUT OF 3RD GEAR. I WAS GETTING ONTO THE INTERSTATE AND I HAD TO SLOW DOWN AND THEN AT A LOWER RPM (ABOUT 3500-4000) THEN I WAS ABLE TO SHIFT INTO 3RD. 4. TRANSMISSION WILL NOT ALLOW ME TO GO INTO REVERSE AND 1ST GEAR SOMETIMES WHEN CLUTCH IS PUSHED DOWN TO FLOOR WHILE THE CAR IS AT A STOP. IF I LET THE CLUTCH OUT AND DOUBLE PUMP IT THEN IT WILL LET ME BUT THE TRANSMISSION FEELS AND SOUNDS CLUNKY. 5. NOT ALLOWED TO SHIFT FROM 1ST TO 2ND SOMETIMES AND WHEN IT DOES FINALLY GO INTO GEAR, IT FEELS LIKE THE SHIFTER DOESN?T FULLY ENGAGE INTO 2ND. 6. REALLY HARD SOMETIMES TO DOWN SHIFT BACK TO 1ST FROM ANY GEAR WHILE DRIVING WITH CLUTCH FULLY DEPRESSED TO FLOOR. 7. SOMETIMES THERE IS A SLIGHT GRINDING NOISE GOING INTO 2ND WITH CLUTCH FULLY DEPRESSED TO FLOOR. 8. SLIGHT GRINDING INTO 3RD SOMETIMES WITH CLUTCH FULLY DEPRESSED TO FLOOR. 9. SLIGHT GRINDING INTO 5TH SOMETIMES WITH CLUTCH FULLY DEPRESSED TO FLOOR. 10. TRANSMISSION FEELS AND SOUNDS CLUNKY WHEN SHIFTING INTO ALL GEARS. *TT

DAY 1 (3/7/11) COMPLAINED TO SELLING DEALERSHIP ABOUT STIFFNESS / RELUCTANCE OF VEHICLE TO SHIFT INTO 1ST AND 2ND GEAR. SELLING DEALER ) ADVISED THAT THE SHIFTER WILL LOOSEN UP WITH SOME USE. APRIL / MAY / JUNE AND JULY PASS WITH NO REAL LOOSENING AND STILL THE OCCASIONAL REFUSAL TO GO INTO GEAR. DURING JUNE 2011 I START NOTICING A VIBRATION EMINATING FROM THE SHIFTER AT AROUND 2500 RPM'S ON DECELERATION. I MONITOR THIS ISSUE AS THE VIBRATION IS HARD TO REPLICATE CONSTANTLY. BY AUGUST 2011 THE TRANSMISSION IS VIBRATING EXCESSIVLEY IN 2ND,3RD AND 4TH GEARS AT 2500 RPMS. SERVICE APPOINTMENT IS SCHEDULED WITH LOCAL DEALER ( MARYLAND) FOR 15 AUG 11. VEHICLE IS SERVICED AND TO ADDRESS CONTINUED SHIFTING ISSUES THEY COMPLETE TSB BY REPLACING FLUID. TO ADDRESS THE EXCESSIVE VIBRATION THEY HAND ME A SHEET CALLED OASIS SPECIAL SERVICE MESSAGE THAT STATES"SOME 2011 MUSTANGS EQUIPPED WITH 3.7L V-6 ENGINE AND MT82 MANUAL TRANSMISSION MAY EXHIBIT A VIBRATION IN THE SHIFTER....BETWEEN 3500 AND 2000 RPM. THIS IS NORMAL OPERATIONAL CHARACTERISTICS AND NO REPIARS ARE REQUIRED OR RECOMMENDED." I PICK UP MY VEHICLE AND NOT A BLOCK AWAY THE VIBRATION IS STILL THERE AND THE RESISTANCE TO SHIFT INTO 1ST AND 2ND GEAR IS STILL THERE. AS I HAVE READ UP ON THE NUMEROUS COMPLAINTS REGARDING BOTH OF THESE ISSUES THERE WAS NO REASON TO RETURN IT TO THE SERVICING DEALER UNTIL FORD ADMITS AN ISSUE AND ALLOWS A REPAIR. YOUR ASSISTANCE AS A GOVERNMENT OVERSIGHT IS REQUESTED. MILEAGE ON SERVICE DATE WAS 3,925. CURRENT MILEAGE IS 4,139. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

THIS VEHICLE HAS A 6 SPEED MANUAL TRANSMISSION WHICH IS UNUSUALLY DIFFICULT TO SHIFT FROM ONE GEAR TO THE NEXT, IN BOTH UPSHIFT AND DOWNSHIFT. AMBIENT AND VEHICLE TEMPERATURE ARE NOT FACTORS WHAT-SO-EVER. THE PROBLEM HAS BEEN WITH THE CAR SINCE BRAND-NEW. SOMETIMES IT IS IMPOSSIBLE TO GET INTO THE DESIRED GEAR AT ALL. SAFETY HAS BEEN COMPROMISED NUMEROUS TIMES, ESPECIALLY WHEN CROSSING TRAFFIC WHILE EXECUTING A LEFT TURN AT INTERSECTIONS, CAUSING DRIVER DISTRACTION AND VEHICLE SWERVING WHILE DRIVER IS STRUGGLING TO SHIFT FROM FIRST TO SECOND GEAR. ALSO WHILE MERGING WITH HIGHWAY TRAFFIC, ACCELERATION IS ABRUPTLY INTERRUPTED AND DRIVER IS DANGEROUSLY DISTRACTED WHILE STRUGGLING WITH THE UNCOOPERATIVE GEAR SHIFT. THE TRANSMISSION EXHIBITS AN UNUSUALLY GREAT DEAL OF RESISTANCE TO GOING INTO THE NEXT GEAR IN SEQUENCE, 1-2, 2-3, 3-4, 4-5 AND 5-6. THIS RESISTANCE IS SIGNIFICANT AT SHIFTS IN EVEN THE LOWEST RPM RANGE AND THE RESISTANCE INCREASES DRASTICALLY AND PROPORTIONATELY WITH THE INCREASE IN RPM OF THE ENGINE AT THE TIME A GEAR SHIFT IS ATTEMPTED. THE MOST DANGEROUS INCIDENTS HAVE OCCURRED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON A TWO LANE HIGHWAY. USUALLY, I WILL DOWNSHIFT TO FOURTH GEAR AND ACCELERATE WHILE MANEUVERING AROUND THE CAR IN FRONT. AT THE POINT WHERE I AM COMMITTED TO MY ACTION, (BEING FULLY IN THE LANE OF ONCOMING TRAFFIC AND PARALLEL TO THE OTHER CAR, I WILL EXPERIENCE AN UNSUCCESSFUL SHIFT AND BE FACED WITH HAVING TO EITHER ABORT MY PASSING ATTEMPT OR CONTINUE TO STRUGGLE TO ENGAGE THE GEAR SHIFT WHILE BEING DANGEROUSLY DISTRACTED BY THIS PROBLEM AT WHAT IS PERHAPS ONE OF THE MOST INOPPORTUNE TIMES FOR A DRIVER TO BE DISTRACTED. I DO NOT LOOK FORWARD TO EXPERIENCE THESE DANGEROUS DRIVING PHENOMENA WHEN COMPOUNDED BY COLORADO'S WINTER WEATHER.

ANYTIME THE ENGINE IS ROTATING OVER 4000 RPM'S THE 6 SPEED MANUAL TRANSMISSION WILL RANDOMLY BE BLOCKED FROM GOING INTO GEAR(ANY GEAR), LEAVING THE VEHICLE IN A NEUTRAL STATE AND UNABLE TO ACCELERATE LIKE IT HAS STALLED. I AM CURRENTLY DRIVING THIS CAR, BUT I DO NOT DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. THIS IS EASILY DUPLICATED, AND TO ME IT FEELS LIKE THE EITHER 1, BAD CLUTCH NOT DISENGAGING ALL THE WAY, 2. TRANSMISSION/SHIFTER ARE OUT OF ALIGNMENT, 3. BAD SYNCHRO'S. I HAVE NOT HAD IT IN TO HAVE IT REPAIRED, BECAUSE FROM WHAT I HAVE BEEN READING ONLINE FORD CONSIDERS THIS NORMAL. IF IT'S NORMAL, THEN I'LL JUST SELL THE CAR THAT I PERSONALLY ORDERED 6 MONTHS EARLY AND THAT I ABSOLUTELY LOVE, AND MARK THIS ONE DOWN AS A LESSON LEARNED. *TR

2011 MUSTANG GT WITH MANUAL TRANSMISSION. TRANSMISSION FAILURE. CAR WILL NOT SHIFT INTO ANY GEAR. I HAVE BEEN TOLD IT COULD TAKE OVER A MONTH TO GET THE PARTS IN BECAUSE THEY ARE COMING FROM EUROPE. *TR

2011 MUSTANG GT 6 SPEED TRANSMISSION FAILURE TO GO INTO 2ND GEAR.GENERALY HAPPENS DURING SHARP LEFT TURN. I CANNOT EVEN FORCE IT INTO 2ND. DOESN'T ALWAYS HAPPEN BUT ENOUGH TO FRUSTRATE THE [XXX]OUT ME. I'M 62 YEARS OLD AND HAVE DRIVEN ANY NUMBER OF MANUAL TRANSMISSIONS I DON'T UNDERSTAND WHAT THE PROBLEM IS. IT'S A GREAT CAR OTHER THAN THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON A 2 LANE ROAD, SPEED LIMIT 45 MPH. BUS WAS PULLED OVER IN THE RIGHT LANE , SLOWED DOWN TO ABOUT 30 MPH, AN APPROPRIATE GAP IN TRAFFIC WAS COMING UP. WENT TO PUT CAR INTO 3RD GEAR AFTER REV MATCHING AND 3RD GEAR WAS LOCKED OUT. HAD TO SWERVE BACK BEHIND THE BUS AND SLAM ON THE BREAKS. THIS IS NOT THE FIRST TIME A GEAR HAS BEEN LOCKED OUT AND CAUSED ME TO PULL OVER ONTO THE SIDE OF THE ROAD OR SHOULDER. *KB

2011 MUSTANG GT WITH MT82 MANUAL TRANSMISSION. ABOUT 2500 MILES. CAR HAS BEEN IN SERVICE TWICE FOR HARD, NOTCHY SHIFTING ACTION WHETHER WARM OR COLD AND GRINDING/POPPING OUT OF 6TH GEAR. IT IS VERY HARD TO GET INTO GEAR MOST TIMES WHILE ACCELERATING AND I BELIEVE IT TO BE A SAFETY ISSUE. CAR IS STILL CURRENTLY IN SERVICE AND HAS BEEN FOR THE PAST MONTH. PLEASE LOOK INTO A RECALL/FIX FOR THIS ISSUE. I KNOW THERE ARE MANY MANY PEOPLE EXPERIENCING SIMILAR PROBLEMS BUT ARE PROBABLY NOT AWARE THEY CAN FORMALLY COMPLAIN. ALSO THIS HAS HAPPENED EVERY TIME I DRIVE THE CAR NOT JUST ON THE DATE LISTED. *KB

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. WHILE DRIVING 25 MPH,THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE AND STALLED. THE DEALER DIAGNOSED THAT THE VEHICLE WOULD NEED A NEW TRANSMISSION. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER DENIED ANY ASSISTANCE AFTER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,500. UPDATED 09/15/11*LJ THE CONSUMER WAS INFORMED HE WOULD HAVE TO LIVE WITH THE PROBLEM, EVEN WHEN TWO MECHANICS WERE UNABLE TO GET IT OUT OF 3RD GEAR. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/16/11*JB