2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- DOUGLASVILLE, GA
TRANSMISSION WILL NOT GO INTO 1ST, 5TH AND 6TH GEAR. FORD REPLACED 2000 DOLLARS WORTH OF EQUIPMENT IN MY MUSTANG AND IT IS MUCH WORSE THAN BEFORE. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- AUSTIN, TX
TL* THE CONTACT OWNS 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 100 MPH, THE VEHICLE FAILED TO SHIFT INTO 5TH GEAR. THE PASSENGER SIDE AIRBAG SENSOR ALSO PERIODICALLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,456.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- NOBLETON, 00
SEVERE GRINDING AND NOTCHINESS WHEN TRANSMISSION IS COLD. SECOND GEAR WILL NOT ENGAGE AT ANYTHING GREATER THAN 1500RPM. ENTERING A 50MPH ROAD REQUIRES SHIFTING FROM 1ST TO 3RD WHEN TRANSMISSION IS COLD. OFTEN TIME VEHICLE IS DIFFICULT TO GET BACK INTO 1ST GEAR AT A STOP LIGHT, EVEN AFTER 40 MINUTES OF STRAIGHT DRIVING - ISSUE NOT DIRECTLY RELATED TO COLD WEATHER. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- JACKSON, MO
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS HARD TO SHIFT INTO GEAR. THE CONTACT MENTIONED THAT HE HAD TO PUMP THE CLUTCH SEVERAL TIMES IN ORDER FOR THE VEHICLE TO SHIFT INTO FIRST, SECOND OR THIRD GEAR AND IT WOULD NOT SHIFT INTO REVERSE AT ALL UNLESS THE VEHICLE WAS COMPLETELY TURNED OFF. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS MALFUNCTIONING AND THEY WERE IN THE PROCESS OF FINDING A SUITABLE REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- MONROE TOWNSHIP, NJ
2011 MUSTANG GT WITH MANUAL TRANSMISSION- INABILITY TO SHIFT INTO 3RD GEAR. IT ALMOST CAUSED AN ACCIDENT AS I WAS STUCK SLOWING DOWN INTO ON COMING TRAFFIC. THE CAR IS BEEN IN THE SHOP MULTIPLE TIMES. ALSO HAS SEVERE KNOCKING IN THE ENGINE THAT GOES WAY AFTER 5 MINUTES. FORD STATES THIS IS PISTON RATTLE AND THEY TRIED A SOFTWARE FIX. NOTHING HELPED.I'M AFRAID OF THE ENGINE DAMAGE OR CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THERE ARE YOUTUBE VIDEOS POSTED LABELED 2011 MUSTANG KNOCK. FORD IS AWARE... THEY REFERRED ME TO IT(AT LEAST THE SERVICE TECH DID. FORD IS DOING NOTHING!!! THE CAR HAS BEEN IN THE SHOP 5-6 TIMES AND THERE IS UNDER 5000 MILES. THE CAR HAD ONLY 300 MILES ON IT WHEN THEY HAD TO REPLACE THE GAS TANK PUMP BECAUSE IT DROPPED TO ZERO AT WITH A HALF TANK OF GAS LEFT. THERE IS A BULLETIN ON THIS. HELP BEFORE SOME GETS HURT BY THE TRANSMISSION PROBLEM OR THE ENGINE BLOWING OUT!!!! *TR
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- DETROIT, MI
I ORIGINALLY TOOK MY 2011 MUSTANG TO THE FORD DEALER WITH A COMPLAINT OF VERY DIFFICULT 1-2 AND 2-3 SHIFTING IN COLD WEATHER (BELOW 30 DEGREES AMBIENT TEMPERATURE). FORD WAS AWARE OF THE PROBLEM (SPECIAL SERVICE MESSAGE 21661) AND SAID THERE WAS NO RECOMMENDED SOLUTION. THIS WAS NOT A SATISFACTORY SOLUTION TO THE PROBLEM, SO I TOOK THE CAR BACK ON MARCH 24TH, 2011AND REQUESTED THAT THEY CHANGE THE TRANSMISSION FLUID TO MOTORCRAFT FULL SYNTHETIC TRANSMISSION FLUID, JUST TO SEE IF IT HELPED. IT MADE THE PROBLEM LESS PRONOUNCED, BUT DID NOT SOLVE IT. ON APRIL 4TH, 2011 THE DEALERSHIP TOLD ME THAT FORD FINALLY CAME UP WITH A RECOMMENDED SOLUTION FOR MY PROBLEM AND THAT I SHOULD BRING THE CAR IN TO HAVE THE TRANSMISSION FLUID CHANGED TO MOTORCRAFT DUAL CLUTCH TRANSMISSION FLUID. THE DEALERSHIP CHANGED THE FLUID, BUT I CAN'T SAY FOR SURE IF THE PROBLEM HAS GONE AWAY BECAUSE IT ONLY HAPPENS WHEN THE MORNING TEMPERATURES ARE BELOW 30 DEGREES, WHICH HASN'T HAPPENED SINCE THE FLUID WAS CHANGED THE SECOND TIME. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- WALKERTON, IN
I PURCHASED MY 2011 FORD MUSTANG V6 IN SEPT 2010. WHEN THE WEATHER GOT COLD (APPROX LATE NOV), I BEGAN TO NOTICE THAT SHIFTING THE MANUAL TRANSMISSION FROM 1ST GEAR TO 2ND GEAR WHEN LEAVING HOME IN THE MORNING, OR LEAVING WORK AT THE END OF THE DAY, ENGAGING 2ND GEAR WAS VERY DIFFICULT. WHENEVER THE WEATHER WAS BELOW FREEZING, AND THE CAR WAS FIRST DRIVEN AFTER COLD START, IT WOULD EXHIBIT THIS BEHAVIOR. I BROUGHT MY CAR TO ME DEALER FOR THIS AND ANOTHER ISSUE (KNOWN AS "COLD ENGINE TICK" - UNIQUE TO V6). THE DEALER HAD DIFFICULTY SOLVING THE COLD TICK ISSUE, BUT ULTIMATELY DID. THE DEALER TOLD ME THERE WAS NO TSB OR SSM FOR THE TRANSMISSION ISSUE AND TO CHECK BACK PERIODICALLY. THOUGH I REQUESTED THE DEALER TO DOCUMENT THE COMPLAINT AT THAT TIME, THEY DID NOT. WHAT SCARES ME ABOUT THIS ISSUE IS THE LAG TIME REQUIRED TO SHIFT INTO 2ND GEAR WHEN PULLING AWAY FROM A RED LIGHT WITH TRAFFIC BEHIND ME. TWICE I WAS NEARLY REAR-ENDED AS A RESULT OF THIS (I CAN ACCELERATE WELL IN 1ST, THEN SUDDENLY, I'M COASTING TO A STOP WHILE FIGHTING TO GET THE CAR INTO 2ND GEAR - BY THE WAY, THE V6 DOES NOT HAVE A SKIP SHIFT FEATURE). ONLY 2ND GEAR EXHIBITS THIS ISSUE, AND ONLY WHEN THE AMBIENT TEMP IS BELOW FREEZING AND THE CAR HASN'T BEEN DRIVEN FROM MORE THAN ABOUT 5 MILES. AFTER ABOUT 5 MILES IT SEEMS THE TRANSMISSION WARMS AND THE DIFFICULTY SHIFTING IS REDUCED (THOUGH 2ND GEAR ALWAYS HAS MORE RESISTANCE THAN THE OTHER 5 GEARS). *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- STAMFORD, CT
SINCE THE CAR HAS BEEN IN MY POSSESSION, 3RD GEAR HAS ALWAYS HAD ISSUES. IT GRINDS FROM TIME TO TIME, AND THE TRANSMISSION PUSHES ME OUT OF 3RD GEAR WHEN MY FOOT IS COMPLETELY DOWN ON THE CLUTCH. IT HAS ALSO DEVELOPED AN INCREASINGLY LOUD WHINING NOISE THROUGHOUT ALL THE GEARS WHILE ACCELERATING. THE SHIFTS WHEN COLD ARE ROUGH, DOESN'T FEEL AS IT SHOULD. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CIBOLO, TX
DURING HARD ACCELERATION, WITH CLUTCH FULLY DEPRESSED AND FOOT OFF THE GAS, CANNOT SHIFT INTO SECOND AND SOMETIMES THIRD GEAR. MUST SKIP DIRECTLY TO 4TH. THIS OCCURS EVEN UNDER FULL ACCELERATION, BUT NOT DURING EASY ACCELERATION. HAVE HAD NUMEROUS CLOSE CALLS BECAUSE OF THE INABILITY TO QUICKLY SHIFT TO SECOND OR THIRD. ALSO HAD ISSUES SHIFTING FROM SECOND TO THIRD UNDER HARD ACCELERATION. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- TIMBERLAKE, NC
WHILE DRIVING MY 2011 MUSTANG GT WITH A MT82 TRANS IT CONTINUALLY GRINDS FROM 1ST TO 2ND GEAR EVEN IF YOU TAKE YOUR TIME AND FINESSE IT..IT HAS BEEN DOING THIS SINCE I PURCHASED THIS CAR WITH 400 MILES ON THE CLOCK, AND IN THE COLD WEATHER FORGET IT AS YOU WILL NEVER GET IT TO WORK, IT IS A SHAME I HAD TO PURCHASE A WINTER CAR TO DRIVE AND HAVING TO PARK A NEW CAR JUST IS NOT RIGHT. *TR
Source: NHTSA WEB SITE