2012 FORD MUSTANG Complaints
View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD MUSTANG- CARLSBAD, CA
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS \DRIVING 20 MPH WHEN HE REALIZED THAT THE VEHICLE WOULD NOT SHIFT INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION FLUID TO REMEDY THE PROBLEM BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- MIDWAY PARK , NC
WHEN I FIRST PURCHASED MY CAR I STARTED TO NOTICE THAT SHIFTING DIDN'T SEEM RIGHT. ONE MORNING I WALKED OUT TO MY CAR TO START IT AND THE CLUTCH WAS ON THE FLOOR. I PUMPED THE CLUTCH SEVERAL TIMES TO GET ANY KIND OF PEDAL PRESSURE BACK. THIS HAPPENED ONE MORE TIME AND I DID THE SAME THING THE GET PRESSURE BACK. ON 6 DEC WAS THE FIRST TIME I BROUGHT IT IN TO A FORD SERVICE DEALER TO HAVE IT LOOKED AT. BUT BEFORE I GOT TO THE DEALER, I STARTED TO NOTICE A LOT OF NOISE FROM THE TRANSMISSION. THE NOISE SOUNDED LIKE A WHINE. THEN NOISES ALSO CAME FROM THE REAR BRAKES I STARTED TO HEAR A LOT OF NOISE FROM THEM, LIKE THEY WERE STILL TOUCHING THE ROTORS. WHEN I GOT TO THE FORD DEALERSHIP I TOLD THEM ABOUT ALL THE ISSUES I WAS HAVING AND LEFT THE CAR WITH THEM. LATER THAT EVENING THE SERVICE CENTER SAID THE CAR WAS DONE. WHEN I PICKED IT UP THE SAME ISSUES WERE HAPPENING WITH THE TRANSMISSION AND THE BRAKES. I RETURNED TO THE FORD SERVICE CENTER AND DROPPED OFF THE CAR AGAIN THE NEXT DAY. THE SERVICE CENTER KEEPS ON SAYING THE TRANSMISSION AND CLUTCH ARE FINE, EVERYTHING IS NORMAL AND THERE ARE NO OTHER REPORTED ISSUES WITH THIS PROBLEM ON THE TRANSMISSION. ON THE BRAKES, THE SERVICE CENTER DID FIND THAT BOTH REAR PADS HAD BROKEN GUIDES ON THEM AND THEY WERE ALLOWING THE PAD TO MOVE AROUND IN THE CALIPER. THE SERVICE CENTER FIXED THE BRAKE ISSUE AND I HAVEN'T HAD ANYMORE ISSUES WITH THAT. NOW ON 10 DEC, I LEFT MY HOUSE AND WENT TO PUT THE CAR IN SIXTH GEAR AND IT WONT GO IN, THE GEAR WILL JUST GRIND. I PULLED OVER AND WENT THROUGH ALL THE GEARS AND SIXTH GEAR WILL NOT WORK. I HAVE CONTACTED MY LOCAL FORD DEALER AND SERVICE CENTER AND HAVE YET TO HEAR ANYTHING BACK FROM THEM. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- RICHMOND, VA
PROBLEM: ABNORMAL VIBRATION/NOISE IN STICK SHIFT/DRIVER SEAT DURING DECELERATION: 2012 MUSTANG V6 BASE MODEL (NO ADD ON'S) MANUAL 6 SPEED. PURCHASED NEW. HAD CONTROL ARMS REPLACE WITHIN 2 WEEKS OF OWNERSHIP DUE TO CREAKING FRONT END (392 MILES ON THE CAR).APPROXIMATELY 3 MONTHS AFTER CONTROL ARMS WERE REPLACED I NOTICED VIBRATIONS IN SHIFTER AND DRIVER SEAT AS WELL AS RUMBLING NOISES WHEN ON HIGHWAY DURING DECELERATION. SOUNDED AND FELT LIKE WHEN YOU RIDE OVER A ROUGH PATCH OF PAVEMENT OR A METAL GRATED BRIDGE. PROBLEM CONTINUED OFF AND ON AND I COULD NOT DUPLICATE. I HAVE RECENTLY BEEN ABLE TO REPRODUCE THE PROBLEM. WHAT I DISCOVERED WAS WHEN I RAN THE CAR UP TO 2750-3000 RPMS THEN LET OFF THE ACCELERATOR I COULD FEEL AN ABNORMAL VIBRATION AND HEAR THE CAR RUMBLING. THE VIBRATION/NOISE WOULD STOP AS THE CAR DECELERATED TO ABOUT 2500-2000 RPM'S. SEVERITY OF VIBRATION/RUMBLING NOISE HAS RANGED FROM MILD VIBRATION/NOISE TO STICK SLAPPING BACK AND FORTH VIOLENTLY AND VERY LOUD RUMBLING. CAR DOES THIS IN 1ST, 2ND, 3RD AND 4TH GEAR. I DON'T GET TO 3000 IN 5TH OR 6TH GEAR SO I DON'T KNOW IF PROBLEM EXISTS IN THESE GEARS. ROAD CONDITIONS DO NOT APPEAR TO LESSEN OR INCREASE RATE OF INCIDENT. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- WEST COVINA, CA
MY 2012 FORD MUSTANG V6 WITH PREMIUM PACKAGE HAS A 6 SPEED MANUAL TRANSMISSION. I CAN'T GET THE VEHICLE INTO SOME GEARS. I HAVE NOTICED THIS PROBLEM TO HAPPEN WHEN STARTING THE VEHICLE THE SHIFTER DOES NOT GO SMOOTHLY INTO 1ST OR REVERSE GEAR WHEN PRESSING THE CLUTCH PEDAL. I HAVE TO PRESS THE CLUTCH REPEATEDLY AND PLAY WITH THE SHIFTER TO GET IT INTO 1ST AND 2ND GEAR WHEN STARTING FROM A STOPPED POSITION. IN ADDITION, I HAVE HAD DIFFICULTY CHANGING GEARS WHEN TRAVELING MORE THAN 25 MPH. THE TRANSMISSION DOES NOT LET ME GO INTO 3RD OR 4TH GEAR WITHOUT HAVING ME PUT IT INTO 5TH OR 6TH GEAR WHILE PRESSING THE CLUTCH PEDAL. I HAD A 20 YEAR OLD ACURA INTEGRA THAT NEVER GAVE ME A PROBLEM AND IT HAD A 5 SPEED TRANSMISSION WITH WORN OUT SYNCHROS. MY VEHICLE IS FAIRLY NEW AND I NEVER EXPECTED TO HAVE ANY ISSUES WITH A CAR THIS NEW. THIS IS A SAFETY HAZARD ESPECIALLY DURING EMERGENCY SITUATIONS WHERE I MAY HAVE TO DOWNSHIFT TO GAIN MORE ACCELERATION IN ORDER TO AVOID HITTING SOMETHING OR GETTING ME OUT OF A DANGEROUS SITUATION. LUCKILY I HAVE NOT BEEN IN A POSITION WHERE I HAVE TO DOWNSHIFT QUICKLY AS I WILL BE PUT IN A DANGEROUS SITUATION AND CAN SERIOUSLY INJURE MYSELF OR SOMEONE AND MAYBE EVEN BE KILLED. I HAVE NOTICED THE SHIFTING PROBLEM TO GET WORSE AS I PUT MORE MILES ON THE VEHICLE. I CURRENTLY HAVE UNDER 2000 MILES ON THE ODOMETER. PLEASE LOOK FURTHER INTO THIS MATTER. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- BEL AIR, MD
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED AN EXCESSIVE VIBRATION THROUGHOUT THE VEHICLE AND IN THE GEAR SHIFTER WHEN DECELERATING. THE FAILURE RECURRED CONSTANTLY WHEN DECELERATING BETWEEN 45-60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THAT THE VIBRATION WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 FORD MUSTANG- MC INTOSH, AL
I WAS DRIVING @ 60MPH DOWN SHIFTED FROM 5 TO 4 AND LOST ALL POWER FROM THE TRANSMISSION AND THE CLUTCH BECAME HARD TO PUSH. THE ENGINE DID NOT SHUT OFF. I DID NOT HEAR A NOISE OF ANY SORT. I HAD TO CALL AND GET IT TOWED. I HAVE NOT GOTTEN A DIAGNOSIS YET. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- MESA, AZ
I AM GOING TO START BY SAYING THAT I ONLY HAVE 300 MILES ON MY CAR. THE TRANSMISSION GRINDS GOING FROM FIRST TO SECOND AND SECOND TO THIRD. SOMETIME SECOND IS EXTREMELY DIFFICULT TO GET INTO. I OCCASIONALLY GO INTO REVERSE WHEN I WAS SUPPOSED TO BE IN FIRST. I JUST STARTED NOTICING A GRATING SOUND FOR THE FIRST 5 - 10 MIN WHEN FIRST STARTED. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- HERNDON, VA
THIS VEHICLE HAS A SHIFTER THAT WILL NOT RETAIN ITS POSITION AND I BELIEVE IT IS RELATED TO THE SKIP SHIFT FEATURE IMPLEMENTED FOR FUEL ECONOMY. COMMONLY IT TRIES TO FORCE THE SHIFTER FROM 1ST TO 4TH. AS A RESULT THE DRIVER ENDS UP FIGHTING THE STICK SHIFT TO GET TO 2ND. THIS OFTEN RESULTS IN REDUCTION IN SPEED AND A LOSS OF REAL CONTROL OF THE VEHICLE AND INCREASES THE RISK OF BEING STRUCK FROM BEHIND. IN VIRTUALLY EVERY GEAR AT SOME POINT I HAVE LOST THE ABILITY TO DOWN SHIFT OR UP SHIFT CREATING A DRIVING SCENARIO OF REAL DANGER AND POTENTIAL OF BEING STRUCK BY OTHER MOTORISTS. I WOULD SAY THAT EVERY DAY I HAVE DRIVEN THIS CAR SOMETHING REGARDING THE SHIFTING HAS GONE WRONG. I HAVE BEEN DRIVING A WIDE VARIETY OF MANUAL TRANSMISSIONS FOR MORE THAN 4 DECADES AND THIS ONE IS GROSSLY DEFECTIVE. IN A SERIES OF CONTACTS WITH FORD CSC I HAVE RECEIVED ADVICE ON HOW TO CORRECT THIS THAT HAD NOTHING TO DO WITH THE ACTUAL PROBLEM. ORIGINALLY THE DEALERSHIP INDICATED THAT I SHOULD CONTACT CSC SO THAT THEY COULD AUTHORIZE THE DEALER TO DISABLE THE SLIP SHIFT FEATURE. HOWEVER THE CSC AT FORD SAID TO CONTACT THE DEALERSHIP AND HENCE THE CAT CHASING ITS TAIL BEGAN. THIS SHIFTER, FIRST USED IN THE 2011 VERSION IS GOING TO CAUSE A SERIOUS INJURY AT SOME POINT IF THIS ISSUE IS NOT RESOLVED BY THE APPROPRIATE AUTHORITIES DELEGATED WITH THE RESPONSIBILITY OF CORRECTING THIS. IT IS WELL DOCUMENTED THAT PEOPLE ARE HAVING PROBLEMS AND THAT FORD IS DOING NOTHING TO CORRECT IT. PLEASE TAKE UP THIS CAUSE BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. *TR
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- GOODYEAR, AZ
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE MANUAL TRANSMISSION WOULD NOT SHIFT INTO FIRST GEAR. AFTER DOUBLE CLUTCHING AND SEVERAL ATTEMPTS, IT WOULD OPERATE AS NORMAL. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH. THE DEALER PERFORMED A FLUID SWAP BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS NORMAL AND OFFERED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 17,000 AND THE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- CAMARILLO, CA
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN. THE CONTACT ATTEMPTED TO REPLACE THE TIRE WITH THE SPARE AND NOTICED THERE WAS NO SPARE TIRE. THE CONTACT STATED THERE WAS ONLY A SPARE TIRE REPAIR KIT AND FELT THAT THE REPAIR KIT WAS UNSAFE AND WOULD NOT WORK PROPERLY. THE VEHICLE WAS TOWED TO THE DEALER BUT THE TIRE WAS NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE