2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- FLOWER MOUND, TX
WHEN GOING DOWNHILL IN 2011 MUSTANG IN 3RD OR 4TH GET STRONG VIBRATION IN DRIVE TRAIN ALONG WITH ROUGH GEAR SHIFTING FROM 1ST TO 2ND GEAR. RPM RANGE IS ONLY BETWEEN 2 AND 3 RPM WHEN GOING DOWNHILL. THIS HAS HAPPEN BEFORE BUT AM NOTICING THE ISSUE IS STARTING TO PRESENT ITSELF MORE AND MORE FOR BOTH SITUATIONS. WITH ONLY 1900 MILES ON THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- BELTON, MO
I HAD AN ISSUE TODAY THAT WAS DANGEROUS AND HAD POTENTIAL TO CAUSE AN ACCIDENT. MY CAR'S SHIFT LEVER BECAME STUCK AND WOULDN'T GO INTO GEAR AND I HAD TO FORCE IT BACK TO THE NEUTRAL POSITION WHILE COMING TO A STOP LIGHT.. THE MANUAL TRANSMISSION IN MY 2011 FORD MUSTANG GT HAS BEEN WHINING AND GRINDING GEARS SINCE THE CLUTCH WAS REPLACED DUE TO A DESIGN FLAW (ONLY TO GET THE EXACT SAME CLUTCH ASSEMBLY), AND WILL BE GOING BACK TO THE DEALER MARCH 29TH TO HOPEFULLY GET THE TRANS REPLACED (W/ THE EXACT SAME TRANS THAT HAS ALL THESE KNOWN ISSUES). I IMAGINE THIS WOULD HAPPEN AGAIN BETWEEN NOW AND WHEN THE CAR IS TAKEN TO THE DEALER, THIS IS MY ONLY AND FIRST BRAND NEW CAR, I SHOULDN'T BE HAVING THESE DANGEROUS PROBLEMS, LET ALONG TAKING MY BRAND NEW CAR TO A DEALERSHIP TO KEEP GETTING REPAIRED OVER AND OVER AGAIN BECAUSE THE FAILING PARTS ARE JUST BEING REPLACED W/ THE SAME PARTS ONLY TO FAIL OVER AND OVER AGAIN. FORD NEEDS TO STEP UP AND REPLACE THIS TRANS W/ AN ENTIRELY DIFFERENT/DEPENDABLE MANUAL TRANSMISSION. I HAVE OWNED 7 MUSTANGS, AND THIS BRAND NEW ONE HAS HAD MORE TRANSMISSION/CLUTCH PROBLEMS THEN ANY CAR I HAVE EVER HAD.. WORSE OFF ITS THE MOST $$ I HAVE EVER SPENT ON A CAR AS WELL.. $30K. FOR PARTS THAT KEEP FAILING. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- ANTIOCH, IL
THE 2011 MUSTANG GT HAS SHIFTING ISSUES. IT IS A MANUAL TRANSMISSION. WHEN SHIFTING INTO 2ND AND 3RD GEARS, IT GRINDS WHEN COLD. AFTER IT WARMS UP, THERE ARE DELAYS IN POWER IN 2,3,4 AND 5 GEARS. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- LAGUNA HILLS, CA
VEHICLES HAS BEEN TO DEALER TWICE DUE TO 1) TRANSMISSION GRINDING FROM 1ST TO 2ND; 2) DIFFICULT ENGAGING INTO 3RD GEAR - BEEN LOCKED OUT, UNABLE TO GET INTO 3RD GEAR ON NUMEROUS OCCASIONS; 3) CLUTCH HAS GRABBED ON SEVERAL OCCASIONS SHIFTING FROM 1ST TO 2ND CAUSING THE ENTIRE CAR TO SHUDDER 4) ON SEVERAL OCCASIONS, UNABLE TO SHIFT INTO ANY GEAR WHILE ACCELERATING. HAD TO REPEATEDLY PUMP THE CLUTCH IN ORDER TO SHIFT GEARS; 5) UNABLE TO GET INTO 1ST GEAR AFTER COMING TO A DEAD STOP 6) DIFFICULTY GETTING INTO REVERSE. 1ST TIME I TOOK THE VEHICLE IN DEALER SAID THEY COULDN'T REPLICATE THE PROBLEM AND TRIED TO BLAME IS ON THE DRIVER. WHEN OWNER TRIED TO EXPLAIN IN DETAIL EXACTLY WHAT WAS HAPPENING W/ VEHICLE, DEALER REFUSED TO DOCUMENT THE ADDITIONAL INFORMATION. 2ND TIME I TOOK IT TO DEALER, DEALER TECHNICIAN IDENTIFIED CONCERN. FORD TECHNICIAN CAME OUT AND VERIFIED CONCERN REGARDING GRINDING, HESITATION GETTING INTO GEARS. TECHNICIAN BLED AND VACUUMED THE CLUTCH BUT THE PROBLEM REMAINS. REGIONAL CUSTOMER MANAGER WAS SUPPOSED TO CONTACT OWNER REGARDING POSSIBLE FIXES. REGIONAL CUSTOMER SERVICE MANAGER WILL NO LONGER RESPOND TO EMAILS. CALLED FORD HEADQUARTERS LAST WEEK TO LODGE A COMPLAINT AND THEY SAID SOMEONE WOULD GET BACK TO ME WITHIN 48 HOURS. TOMORROW WILL BE ONE WEEK...STILL HAVEN'T HEARD ANYTHING. ONE OF THESE DAYS I'M GOING TO GET REAR ENDED DUE TO BEING ABLE TO SHIFT PROPERLY. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SAN JOSE, CA
VEHICLE HAS BEEN IN 7 TIMES FOR MANUAL TRANSMISSION GRINDING DURING GEAR CHANGES LEADING TO AN INABILITY TO ENGAGE GEARS WITH 1ST AND 2ND BEING THE MOST PROBLEMATIC. IN EMERGENCY SITUATIONS WHEN YOU MUST ACCELERATE QUICKLY, VALUABLE TIME IS WASTED JUST TRYING TO GET THE CAR INTO GEAR...WHICH PROVES IMPOSSIBLE. THESE CARS ARE EQUIPPED WITH A "SKIP SHIFT" FEATURE THAT LOCKS OUT 2ND AND 3RD FOR FUEL ECONOMY AND A MESSAGE IS DISPLAYED ON THE DASH. MULTITUDES OF OWNERS ARE REPORTING THEY ARE UNABLE TO ENGAGE 2ND GEAR WITH NO WARNING OF IT BEING LOCKED OUT ON THE DASH. THEY REPLACED THE TRANSMISSION AT ONLY 2500 MILES AND THEN CHANGED THE VISCOSITY OF THE FLUID USED WHICH FORD CLAIMS IS THE SOLUTION. HOWEVER, I AND OTHERS GETTING THIS REPAIR ARE DISCOVERING IT DOES NOTHING TO FIX THE ISSUE. IN FACT, IT ONLY MAKES THE SHIFTING WORSE AND CAUSES WHINING FROM THE TRANSMISSION. THIS IS HAPPENING TO MANY 2011 MUSTANG OWNERS WITH THE MT82 6-SPEED MANUAL TRANSMISSION (BOTH V6 AND V8). THERE ARE CLOSE TO 1000 POSTS FROM OWNERS EXPERIENCING THE SAME SAFETY ISSUE ON THIS WEBSITE: HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-MUSTANG-TALK/268693-OFFICIAL-2011-MUSTANG-MANUAL-TRANSMISSION-ROUGH-SHIFTING-THREAD-66.HTML#POST2429852 TO DATE, FORD HAS BEEN UNABLE TO FIX THIS PROBLEM. *LN
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- COLUMBIA, SC
MANUAL TRANSMISSION IS CLUNKY AND DOES NOT SHIFT PROPERLY. FEELS LIKE THE SYNCHROS ARE GRINDING ESPECIALLY FROM 1ST-2ND GEAR. HAVE HAD THE SHIFTER POP OUT OF GEAR WHICH I FIND TO BE DANGEROUS. IT IS WORSE WHEN COLD, BUT STILL HAS HAPPENED EVEN WHEN WARMED UP. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CARROLLTON, TX
I HAVE BEEN EXPERIENCING INTERMITTENT TRANSMISSION PROBLEMS SINCE I BOUGHT MY 2011 MUSTANG V6 EQUIPPED WITH A MT82 MANUAL TRANSMISSION. AT FIRST THE CAR WOULD RESIST SHIFTING INTO 1ST GEAR WHILE FULLY STOPPED, EVEN WITH THE CLUTCH PRESSED TO THE FLOOR. SOON AFTER 2ND GEAR BEGAN RESISTING SHIFTS AND I HAD OCCASIONAL "LOCK-OUTS" WHERE IT WOULD NOT GO INTO 2ND GEAR FREQUENTLY WHILE TURNING LEFT. WHEN THIS HAPPENS I HAD TO UPSHIFT TO 3RD OF IF THERE WAS TRAFFIC IN FRONT I WOULD COAST UNTIL I CAN SAFELY DOWNSHIFT TO 1ST. I HAD THE CAR DIAGNOSED AND SERVICED AT THE DEALERSHIP AND THEY FELT THE PROBLEM WAS CAUSED BY STRETCHED BOLTS IN THE PRESSURE PLATE THAT KEPT THE CLUTCH FROM DISENGAGING. UNFORTUNATELY THIS DIDN'T HELP AND THE SHIFT FEEL CONTINUED TO DEGRADE. TODAY I EXPERIENCED A NEW PROBLEM: I WAS STOPPED AT AN INTERSECTION AND WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO SHIFT INTO 1ST BUT THE SHIFTER ONLY MOVED 90% OF THE WAY FORWARD AND DIDN'T ENGAGE ANY GEARS. IT DIDN'T GRIND EVEN WHEN I LET THE CLUTCH OUT IT JUST WAS AS IF THERE WAS NO 1ST GEAR. I ATTEMPTED TO PULL IT BACK INTO NEUTRAL AND IT RESISTED; IT FELT LOCKED IN. EVENTUALLY I PULLED HARD ENOUGH THAT IT CAME BACK TO NEUTRAL BUT THE SAME THING HAPPENED WHEN I TRIED TO SHIFT INTO 1ST AGAIN. IT WOULDN'T FIND THE GEAR AND GOT STUCK. ALL DURING THIS TIME OF ABOUT 30 SECONDS THERE WERE OTHER DRIVERS THAT HAD EXITED THE HIGHWAY AND HAD TO STOP AND GO AROUND ME WHILE I WAS STUCK AT THE INTERSECTION. I COULD HAVE EASILY BEEN REARENDED. I'VE HAD OTHER NEAR MISSES WHEN I'VE PULLED OUT IN FRONT OF TRAFFIC AND BEEN LOCKED OUT OF 2ND GEAR AS WELL. THE OFFICIAL WORD IS THAT FORD IS AWARE OF THE PROBLEM BUT THEY DON'T HAVE A FIX YET. I HAD BEEN BIDING MY TIME UNTIL A SOLUTION IS FOUND BUT IT APPEARS THAT THIS MAY RESULT IN AN ACCIDENT IF NOT RESOLVED SOON. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- FORT WALTON BEACH, FL
WHEN THE OUTSIDE TEMPERATURE IS IN THE 30'S 1ST TO 2ND IS VERY HARD TO SHIFT INTO AND FROM 2ND TO 3RD IS ABOUT THE SAME. I HAVE TAKING MY CAR TO GARY SMITH FORD AND THE SERVICE ADVISOR INFORMED ME THAT FORD AWARE OF THE PROBLEM AND THAT THE ENGINEERS WERE WORKING ON THE PROBLEM. THAT WAS 30 DAYS AGO AND ALMOST 2 REAR ENDS AND STILL NO FIX SOME TIMES IT IS JUST BETTER TO GO FROM FIRST TO THIRD TO AVOID TRYING TO GET IT INTO SECOND. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- OKLAHOMA CITY, OK
THE HEAD RESTRAINT DESIGN ON THE 2011 FORD MUSTANG IS DEFECTIVE FOR TALLER DRIVERS. I AM 6' 1" BUT MY 5' 8" WIFE ALSO COMPLAINS. EVEN AT ITS TALLEST ADJUSTMENT, I MUST HOLD MY HEAD FORWARD IN AN UNNATURAL AND FATIGUING POSITION. I'M NOT THE ONLY ONE WITH THIS COMPLAINT, AS THE MUSTANG FORUMS ARE FILLED WITH SIMILAR COMPLAINTS FROM OTHER DRIVERS -- MANY OF WHOM REPORT SIMPLY REMOVING THE HEAD RESTRAINT ALTOGETHER. ACCORDING TO THE FORUMS, FORD SAYS TO INCREASE THE ANGLE OF THE SEATBACK, BUT THEN THE STEERING WHEEL IS TOO FAR AWAY -- AND I DO NOT HAVE SHORT ARMS (35" SLEEVE LENGTH). MY CURRENT SOLUTION IS TO RAISE THE HEAD RESTRAINT ABOUT 2" HIGHER THAN THE HIGHEST DETENT PROVIDED BY FORD. EVEN THOUGH THE UNIT IS STILL IN PLACE, AND SEEMS SECURE WHEN I PUSH ON IT, I'M CONCERNED ABOUT HOW IT WILL PERFORM IN A CRASH BECAUSE IT IS NOT LATCHED INTO PLACE AND THERE'S LESS OF THE RODS DOWN IN THE SEATBACK FOR SUPPORT. THE OTHER ALTERNATIVE IS TO REMOVE THE UNIT ALTOGETHER, AS SOME OTHER MUSTANG OWNERS HAVE REPORTED DOING. FORD'S DESIGN FORCES TALLER DRIVERS INTO ONE OF THREE UNSAFE MODES: 1. DRIVE THE CAR WITH ONES HEAD TILTED FORWARD IN A POSITION THAT IS BOTH TIRING AND DISTRACTING. 2. REMOVE THE HEAD RESTRAINT ENTIRELY. 3. RAISE THE HEAD RESTRAINT ABOVE THE HIGHEST DETENT LEAVING IT FREE TO MOVE AND ALSO WITH QUESTIONABLE AMOUNT OF ROD IN THE SEATBACK. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- FORT MC COY, FL
WHILE TRAVELING BETWEEN 70 AND 75 MPH WHEN I LET OFF THE THROTTLE MY CAR WILL DOWN SHIFT (AUTOMATIC TRANSMISSION) TO LOWER GEAR CAUSING A DANGEROUS CONDITION. IT IS LIKE HITTING THE BRAKES WITHOUT THE BRAKE LIGHT GOING ON. ALSO WHEN COMING TO STOP SIGN IT ABRUPTLY DOWN SHIFTS, I HAVE NOT BEEN HIT IN THE REAR YET BUT I AM CONCERNED. BROUGHT TO DEALER THREE TIMES DEALER DENIES CONDITION BECAUSE HE CANNOT DUPLICATE IT. THIS IS AN INTERMITTENT CONDITION. I AM STARTING TO SEE IT DOCUMENTED ON FORUMS. *TR
Source: NHTSA WEB SITE