2013 FORD MUSTANG Complaints
View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD MUSTANG- VAN NUYS, CA
PURCHASED A 2013 FORD MUSTANG AUTOMATIC TRANSMISSION ON 5/31/2020. INSPECTED VEHICLE ON 6/6/2020 AND CAME OUT HAVING A BAD TRANSMISSION WITH INTERNAL CLUTCH DAMAGE AND VALVE BODY DAMAGE. WHEN DRIVING VEHICLE SKIPS HEAVILY FOR 1 TO 2 GEAR MAKING THE CAR UNSAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- WADDELL, AZ
I PURCHASED A USED 2013 FORD MUSTANG BOSS 302. THE CAR ONLY HAS 9,000 MILES ON IT. IT ONLY COMES WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A CLUNKY SHIFT BETWEEN 1ST AND 2ND GEAR AND 5TH GEAR. YOU MUST SHIFT VERY SLOWLY WHEN IT IS COLD OR IT WILL GRIND THE GEARS. I HAVE LOOKED AT SEVERAL FORD BOSS302 FACEBOOK GROUPS AND EVERYONE STATES THEY WILL HAVE CLUTCH LOCKOUT IF THEY SHIFT AT HIGH RPM'S AND ULTIMATELY WILL HAVE TRANSMISSION FAILURE DUE TO A CLUTCH THAT IS UNABLE TO PROVIDE ENOUGH CLAMPING POWER TO HOLD THE FLYWHEEL WHEN SHIFTING. NUMEROUS USERS STATED THAT AS SOON AS THEY UPGRADED TO CLUTCHES BY MCCLEOD, EXEDY, OR MANTIC, THE PROBLEMS IMMEDIATELY WENT AWAY. THEY ALL STATE IT IS NOT THE TRANSMISSION, BUT THE FAULTY CLUTCH THAT CAUSES THE TRANSMISSION TO FAIL EVENTUALLY. THE BOSS 302 ENGINE HAS A 7,500 RPM REDLINE WHICH IS HIGHER THAN THE OTHER COYOTE 5.0 LITER ENGINES. THE CLUTCH CAN NOT HANDLE THIS HIGH RPM LIMIT. SO, BASICALLY FORD SOLD A PERFORMANCE CAR THAT YOU CAN'T DRIVE ANYWHERE NEAR ITS LIMITS BECAUSE OF THE FAULTY CLUTCH/TRANSMISSION. THEY SHOULD BE REQUIRED TO REPLACE THE STOCK CLUTCH WITH A HIGHER QUALITY AFTERMARKET CLUTCH. IF THEY REPLACE IT WITH THE SAME FORD CLUTCH, THE PROBLEM WILL REPEAT. *TR
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- MERIDEN, CT
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THERE WAS MINOR DAMAGE TO THE FRONT PASSENGER SIDE WHEEL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION AND THE MESSAGE "POWER STEERING SYSTEM MALFUNCTION" WAS DISPLAYED. APPROXIMATELY ONE WEEK LATER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED AT ALL. DOWLING FORD (1011 S. MAIN ST, CHESHIRE, CT) WAS INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBER: 25026398. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED AND WOULD ONLY OPERATE IN THE HIGH SETTING. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 88,000. *DT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- DENVER, CO
2014 FORD MUSTANG, FORD FAILED TO REIMBURSE US ON PURCHASING OUR OWN FRONT AIR BAG IN ORDER TO REPLACE THEIR FAULTY FACTORY ONE. DID NOT HONOR FAULTY AIRBAG RECALL.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- ROUND ROCK, TX
IN A NUT SHELL, LOOK UP FORD TSBS: 13-4-9 AND 13-6-8. 2013 MUSTANG, 65,700 MILES, WITH 6-SPEED AUTO (6R80) TRANSMISSION WILL SUDDENLY GET STUCK IN 5TH GEAR WHEN STARTING OR WHEN CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC OR AN ON-RAMP AND SUDDENLY STUCK IN 5TH GEAR WITH NO ABILITY TO ACCELERATE. NOT TO MENTION POTENTIAL ROAD RANGE FROM DRIVERS BEHIND A CAR THAT CAN'T MOVE WHEN THE TRAFFIC LIGHT TURNS GREEN. THE ORANGE WRENCH, AIRBAG, LOW FUEL INDICATORS ILLUMINATED, THE SPEEDOMETER NEEDLE DROPS TO ZERO, ODOMETER, TRIP METER, "MILES UNTIL EMPTY" METER ALL DISPLAY DASHES WHILE DRIVING. SYMPTOMS WILL CLEAR AFTER AN IGNITION KEY CYCLE, BUT RETURN. TROUBLE CODES (DTCS) P0720 IS SOMETIMES STORED IN THE POWERTRAIN CONTROL MODULE. I'M CURRENTLY STUCK WITH A >$900 REPAIR BILL TO REPLACE THE LEAD FRAME ATTACHED TO THE VALVE BODY IN THE TRANSMISSION. PLEASE INCREASE SCOPE OF EXISTING RECALL FOR OTHER YEARS/MODELS WITH THE SAME 6R80 TRANSMISSION PROBLEM. FORD CSP 16N02 HAS ALREADY EXTENDED COVERAGE FOR 10 YEARS, 150,000 MILES ON OTHER VEHICLES WITH THIS SAME TRANNY, SO IT'S INCOMPREHENSIBLE THE 2013 MUSTANG ISN'T COVERED AS WELL.
Source: NHTSA WEB SITE -
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2013 FORD MUSTANG- OAKLAND, CA
CAR HAS HAD THE AIRBAG LIGHT ON AND OFF. SINCE IT ALREADY HAD RECALL FOR IT AIRBAGS, IT SEEMS LIKE A FAULTY AIRBAG SYSTEM PROBLEM CONTINUES. LIGHT USUALLY COMES ON WHEN BEEN DRIVING FOR SEVERAL MILES AND STAYES ON. ONCE I TUNR THE IGNITION OFF, IT RESETS IT AND TURNING THE IGNITION ON AGAIN, THE LIGHT IS GONE, BUT WILL COME BACK AFTER DRIVING SEVERAL MILES BUT NOT ALWAYS.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- MERIDEN, CT
WITHOUT WARNING MY ELECTRONIC POWER STEERING FAILED. THIS RESULTED IN THE STEERING SHAKING AND THEN LOCKING UP WHILE I WAS AT HIGHWAY SPEEDS. I THEN ONLY HAD MANUAL STEERING. WHEN I RESEARCHED THIS ONLINE, IT APPEARS TO BE A COMMON PROBLEM WITH MUSTANGS OF THESE YEARS AND ADJACENT YEARS.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- NORMAN, OK
SIMILAR TO NOTICE 10091155, MY 2013 MUSTANG GT IS EXHIBITING SYMPTOMS OF EITHER A) SPEEDOMETER DROPS TO ZERO, CAR VIOLENTLY DOWNSHIFTS AT 70 MPH, LOCKING THE REAR TIRES, B) SPEEDOMETER DROPPING TO ZERO, ODOMETER GOING BLANK, CAR DOWNSHIFTING TO 5TH GEAR, AND "WRENCH" INDICATOR ILLUMINATING, OR C) SPEEDOMETER MOMENTARILY DROPPING OUT AND TRANSMISSION DOWNSHIFTING UNEXPECTEDLY.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- ALVIN, TX
TICK IN ENGINE AT IDLE DUE TO MANUFACTURING DEFECT EFFECTS BEHAVIOR OF DRIVER AND STRANGERS TOWARD OPERATOR HEARING, RESALE VALUE GREATLY EFFECTED. POOR LUBRICATION TO #1 VALVE TRAIN. TSB 12-1-17 DESCRIBES A FIX THAT CAUSES GREATER HARM BY STARVING EXHAUST CAM JOURNALS OF OIL BY USING OIL PLUGS TO BLOCK OIL FLOW THRU HYDRAULIC CAM TO THE EXHAUST CAM VALVE JOURNALS ON CYLINDER 3 AND 4. EFFORTS TO SECURE REMEDY OR REASONABLE INFORMATION TO EFFECT REPAIRS FROM FORD RESULT IN MISLEADING DIRECTIVES, OVER CHARGES AND DENIED ACCESS TO UPPER MANAGEMENT TO SECURE REASONABLE DISCUSSION AND OR MEANINGFUL REMEDY. NOISE IS ALWAYS PRESENT AT IDLE AFTER WARMED UP. LOUD OFFENSIVE IRRITATING. CONTACTED SEVERAL FORD DEALERS AND FORD CUSTOMER SERVICE. FORD REFUSES TO GIVE ACCESS TO UPPER MANAGEMENT FOR RESOLUTION.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- HOUSTON, TX
WHILE DRIVING MY CAR IT WENT INTO A "LIMP MODE". IT HAS HAPPENED SEVERAL TIMES BUT THIS PARTICULAR DAY I WAS CROSSING AN INTERSECTION AND MY CAR JUST LOST POWER. I WAS ALMOST SMASHED ON EACH SIDE. A WRENCH LIGHT POPPED UP ON MY DASHBOARD AND THE CAR WOULD NOT MOVE. I WAS LITERALLY STUCK IN THE MIDDLE OF THE INTERSECTION. I HAD TO PLACE THE CAR IN PARK AND TURN IT OFF FOR 3 MINUTES. IT STARTED BACK UP BUT IT STILL DOES IT AT LEAST 5-6 TIMES A WEEK. I HAD THE THROTTLE BODY CLEANED AND IT STILL DOES IT. I AM ONLY THE SECOND OWNER OF THIS VEHICLE AND I TAKE GOOD CARE OF IT. I LOVE THE MUSTANGS, BUT IF I WOULD'VE KNOW OF THIS VERY SERIOUS SAFETY ISSUE, I WOULDN'T HAVE BOUGHT IT. I CAN BE DRIVING AT 60MPH AND THIS WILL HAPPEN. THIS IS VERY DANGEROUS AND FRIGHTENING. I'VE READ THAT SOME PREVIOUS FORD MODELS HAVE BEEN RECALLED FOR THIS SAME ISSUE. I DON'T UNDERSTAND WHY THE MUSTANGS HAVEN'T BEEN. THIS IS UNACCEPTABLE BY FORD. WHEN I CALLED THEM THEY JUST TOLD ME TO KEEP MY RECEIPTS. I CANNOT BELIEVE THEY ARE DOING THIS TO PEOPLE.
Source: NHTSA WEB SITE