1997 FORD MUSTANG Complaints

PARKING BRAKE DOES NOT ALWAYS ENGAGE- MANUAL CARS WERE RECALLED BUT NOT AUTOMATICS. *AK

AUTOMATIC TRANSMISSION IS AT TIMES UNABLE TO SHIFT OUT OF PARK INTO A DRIVE GEAR, THIS RENDERS VEHICLE USELESS UNTIL THE GEAR SHIFT IS MOVEABLE. YES THE BRAKE PEDAL IS DEPRESSED.*AK

A VIBRATION OCCURS WHEN UPSHIFTING. AT FIRST IT OCCURRED ONLY AT 43 MPH; HOWEVER, IT NOW OCCURS AROUND 30 MPH AS WELL AND HAS BECOME MORE PRONOUCED PARTICULARLY AT THE 43 MPH SHIFT POINT. THE AUTOMATIC TRANSMISSION FLUID IS AT NORMAL FULL LEVEL AND APPEARS TO BE OF NORMAL COLOR. WE HAVE ALSO CHECKED THE UNIVERSAL JOINT BEARINGS WHICH ARE TIGHT.*AK

AFTER DRIVING ABOUT 40 MPH THEN STOPPING FOUND OUT THAT STEAM AND ENGINE COOLANT WAS COMING OUT. TOWED VEHICLE TO A NEAR SHOP, THEY NOTICED THAT INTAKE MANIFOLD HAD SPLIT. PLEASE PROVIDE MORE INFORMATION.*AK

THIS CAR WAS BOUGHT WITH AN EXTENDED WARRANTY WHICH NEVER HONORED BY THE DEALER. FORD REPLACED (FIRED) THE GENERAL MANAGER OF THIS DEALERSHIP FOR DISHONEST PRACTICES. THE CAR WAS PURCHASED 5/97 WITH 13001 MILES ON IT WE PICKED UP THE EXTENDED WARRANTY AT TIME OF PURCHASE AS PER STATEMENT OF GENERAL MANAGER AT THE TIME. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

IN 1999 AT 37,000 MILES THE DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. RECENTLY AT JUST UNDER 50,000 MILES THE PASSENGER SEAT BELT RETRACTOR FAILED. THE CAR WAS BROUGHT TO THE DEALER, CAPITOL FORD AT 50,471 MILES. THE DEALER STATED THAT BECAUSE THE MILEAGE EXCEEDED 50,000 IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE FACT THAT WE HAVE AN EXTENDED SERVICE PLAN WARRANTY DID NOT CHANGE FORD'S RESPONSE. I AM CONTACTING YOU NOW BECAUSE I FEEL THAT FORD MOTOR COMPANY IS BEING UNREASONABLE REGARDING THE WARRANTY REPAIR OF THIS IMPORTANT SAFETY FEATURE. THESE SEATBELTS SHOULD NEVER FAIL AND THE FACT THAT BOTH OF THEM HAVE FAILED SEEMS TO POINT TO A DEFECT THAT SHOULD TRIGGER A RECALL. YOUR ASSISTANCE IN THIS MATTER WILL BE GREATLY APPRECIATED.*AK

REAR RIGHT SWAY BAR BROKE WHILE DRIVING AT 30 MPH. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK THE CONSUMER FEELS THE PART WAS DEFECTIVE AND IS REQUESTING REIMBURSEMENT. NLM

VEHICLE WAS LEAKING FLUID. CONSUMER INSPECTED VEHICLE AND NOTICED THAT INTAKE MANIFOLD BROKE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WITH 60,000 MILES ON VEHICLE HEAD GASKET BLEWOUT, AND HAD TO BE REPLACED AT CONSUMERS EXPENSE BY DEALERSHIP. THEN 4,000 MILES LATER, TIMING GASKET BLEWOUT WHICH WAS COVERED UNDER A MANUFACTURER SERVICE PROGRAM. THEN, WITH 68,000 MILES ON VEHICLE, IT STARTED VIBRATING WHILE TRAVELING AT APPROXIMATELY 65 MPH, AND REVVED TO OVER 6000 RPM. CONSUMER PULLED TO THE SIDE OF ROAD WHERE ENGINE STOPPED WORKING. 3.8 LITER V6 ENGINE HAD TO BE REPLACED BY THE DEALERSHIP BECAUSE OF COMPLETE FAILURE. *AK AIR CONDITIONER WOULD LOSE POWER AFTER 45 MINUTES OF OPERATION, DEALER STATED AN ACCUMULATER AND ORIFICE TUBE WAS NEEDED. THE CONNECTOR TO THE CRUISE CONTROL SYSTEM WAS CRACKED ALMOST IN HALF CAUSING THE CABLE TO DISENGAGE FROM THE CRUISE CONTROL SYSTEM. *SLC

AIR BAG WARNING LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION WITHIN THE SYSTEM. DEALER HAS BEEN NOTIFIED, CAUSE HAS NOT BEEN DETERMINED. PLEASE GIVE ANY FURTHER DETAILS.*AK