2004 FORD MUSTANG Complaints
View complaints related to 2004 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2004 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD MUSTANG- BATHSPRINGS, TN
DT: THE OWNER WAS GOING TO LEAVE DRIVEWAY IT TOOK THREE TIMES TO GO INTO GEAR. THEN, WHEN IT WENT INTO GEAR, IT WENT ABOUT 10-20 FEET BY ITSELF AND CRASHED INTO THE OWNER'S HOUSE. THE OWNER NEVER HAD FOOT ON THE GAS PEDAL. THE OWNER HAD FOOT ON THE BRAKES THE WHOLE TIME. THE OWNER SUSTAINED SHOULDER INJURY. HAD ABOUT $400 IN HOME REPAIRS, ABOUT $6000 IN CAR REPAIR, AND DOCTOR BILLS AS A RESULT OF ACCIDENT. THE OWNER CALLED FORD, WHO SAID IT MUST BE AN UNUSUAL ACCIDENT, AND THEY HAD NEVER HEARD OF THIS PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD MUSTANG- LITTLE ELM, TX
THE PROBLEMS I AM HAVING WITH MY 2004 MUSTANG COBRA IS THE GAS PEDAL GETTING STUCK UNDER THE CARPET AND UNDER THE REMOVABLE FLOOR MAT AT WOT AND AN ANNOYING VIBRATION AT HIGHER HIGHWAY SPEEDS. NOTHING SCARIER THAN HAVING YOUR CAR CONTINUE TO ACCELERATE AFTER YOU GET OFF THE GAS AND THE TRAFFIC AHEAD IS STOPPED AND YOU ARE APPROACHING TRIPLE DIGIT SPEEDS. I HAVE HAD TO DEPRESS THE CLUTCH AND PUT THE TRANSMISSION INTO NEUTRAL, WHILE LETTING THE MOTOR OVER REV AND HIT THE REV-LIMITER, UNTIL I CAN DISLODGE THE PEDAL. THIS A VERY DANGEROUS SITUATION ON SUCH A HIGH PERFORMANCE VEHICLE MAKING WELL OVER 400 RWHP. THE OTHER PROBLEM IS A CONTINUED VIBRATION I HAVE SINCE THE TRANSMISSION WAS REPLACED. AT SPEEDS NEAR 80 MPH THE VIBRATION BEGINS AND WILL GET PROGRESSIVELY WORSE, SOUNDING LIKE THE REAR GLASS IS GOING TO VIBRATE OUT OF THE CAR. THE DEALER HAS REPLACED THE DRIVESHAFT, BUT I SUSPECT THE PINION ANGLE IS INCORRECT AND CAUSING A BINDING CONDITION IN THE REAR END, WHICH CAN LEAD TO PREMATURE BEARING FAILURE IN THE REAR END. *NM
Source: NHTSA WEB SITE -
2004 FORD MUSTANG- SPRINGFIELD, IL
1) WE PURCHASED A 2004 FORD MUSTANG CONVERTIBLE. THE VEHICLE WAS PARKED IN OUR GARAGE. THE EXHAUST TAIL PIPE HAS A POOR DESIGN DUE TO THE DESIGN CUT ON THE END WHICH LEAVES TWO SHARP POINTED EDGES LIKE THE END OF KNIVES. THE POINTS ARE LOCATED APPROXIMATELY 1 INCH PAST THE BUMPER. ALL OTHER VEHICLES WE HAVE SEEN HAVE ROUNDING TAIL PIPE ENDS AND THE ENDS ARE FLUSH WITH THE BUMPER OR UNDER THE VEHICLE. 2) THE FAILURE OF THE DESIGN OF THE EXHAUST TAIL PIPE WITH THE SHARP RAZOR CUTS LEAVING TWO POINTED KNIFE LIKE ENDS AND PLACED PAST THE BUMPER IN THE MANUFACTURING PROCESS RESULTED IN MY THREE YEAR OLD HAVING A MASSIVE UPPER ARM INJURY REQUIRING SURGERY AFTER FALLING BEHIND THE 2004 FORD MUSTANG. AS HE FELL HIS RIGHT SHOULDER SLID DOWN PAST THE BUMPER AND THE POINTED SHARP EDGE STICKING PAST THE END OF THE BUMPER TORE INTO HIS ARM ABOVE THE ELBOW TO THE VERY TOP OF HIS SHOULDER. THE INJURY REQUIRED MANY HOURS OF SURGERY AND WE HOPE NO OTHER CHILD WILL HAVE TO GO THROUGH THIS MEANINGLESS DESIGN FLAW BY FORD MOTOR COMPANY AND THEIR OEM MANUFACTURE 3) WE HAVE TRIED TO CORRECT THE PROBLEM BY ASKING THE FORD DEALER FOR ASSISTANCE WHICH WAS REFUSED AND REPORTED THE INJURY TO FORD EXECUTIVE OFFICES IN MICHIGAN. DUE TO NON-RESPONSE BY FORD WE HAVE PLACED A NORMAL SAFE ROUNDED TAIL PIPE EXTENSION ON THE VEHICLE. THE ROUNDING TAIL PIPE IS USED IN ALL OTHER VEHICLES THAT WE HAVE SEEN. THE EXHAUST TAIL PIPE HAS NOT BEEN RECALLED AT THIS TIME ON THE FORD MUSTANGS FOR 2004 AND 2005 WHICH ARE THE SAME DESIGN AND PLACEMENT. *JB
Source: NHTSA WEB SITE -
2004 FORD MUSTANG- TUCSON, AZ
CONSUMER INQUIRY REGARDING RECALLS OR DEFECTS RELATING TO THE 2004 FORD MUSTANG. *MR *NM
Source: CONSUMER LETTER -
2004 FORD MUSTANG- SAN DIEGO, CA
I HAVE A 2004 MUSTANG COBRA AND THE GAS PEDAL GOT STUCK WHILE I WAS ON THE FREEWAY. I HAD TO PUT THE CAR IN NEUTRAL AND SHUT OFF THE CAR. I ALMOST GOT IN AN EXTREMELY SEVERE CAR ACCIDENT AND THINK THAT FORD SHOULD HAVE A CLASS ACTION LAW SUIT FILED AGAINST THEM OR THERE SHOULD BE A RECALL ON THIS PROBLEM. EVIDENTLY THERE ARE MANY OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM. *JB
Source: NHTSA WEB SITE -
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2004 FORD MUSTANG- MOUNTAIN VIEW, CA
I HAVE READ ABOUT THIS ISSUE FROM OTHER 2003/2004 COBRA OWNERS AND DID NOT THINK IT WAS A PROBLEM FOR ME AFTER INSPECTING MY CAR. HOWEVER, ON JULY 30, 2005 I EXPERIENCED AN ISSUE WHERE THE ACCELERATOR WAS STUCK ON THE FLOOR AT FULL THROTTLE. THIS HAPPENED ON A CITY STREET AND COULD HAVE CAUSED A SERIOUS ISSUE IF I DID NOT HAVE A LARGE OPEN SPACE TO PULL OFF. I WAS FORCED TO KILL THE IGNITION AND STOP THE CAR. AS I AM SURE YOU KNOW WHEN DOING THIS YOU LOSE ALL POWER STEERING AND BRAKING SO IT IS NOT A SAFE OR EASY TASK TO BRING THE VEHICLE TO A STOP. IN ORDER TO RESOLVE THE ISSUE IT REQUIRED ME REACHING DOWN AND YANKING UP ON THE PEDAL WITH CONSIDERABLE FORCE TO REMOVE IT FROM THE CARPET WHERE IT WAS EMBEDDED. WHILE MOST ISSUES WITH CARS CAN BE OVER LOOKED THIS IS POSSIBLY A VERY BAD ACCIDENT WAITING TO HAPPEN. *NM
Source: NHTSA WEB SITE -
2004 FORD MUSTANG- LIVINDSTON, TX
DT: THE CONSUMER STATES THAT 2004 FORD MUSTANG WAS HAVING MECHANICAL PROBLEMS. THE TRANSMISSION FLUID WAS GUSHING OUT AND THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR REPAIRS. THE DEALERSHIP FIXED THE TRANSMISSION FLUID PROBLEM. THE NEXT PROBLEM WAS OIL LEAKING. THE VEHICLE HAS BEEN IN THE DEALERSHIP TWICE FOR REPAIRS AND IT WAS STILL LEAKING OIL. THE OWNER CONTACTED FORD FOR HELP. FORD HAD THE CAR TAKEN TO THE DEALERSHIP THAT FORD RECOMMENDED. THE PROBLEM IS STILL NOT FIXED. THE DEALERSHIP SAYS THAT THE OIL IS LEAKING FROM THE ENGINE. THE TRANSMISSION HAD TO HAVE A SEAL REPLACE A LINE, AND THE ENGINE IS STILL LEAKING. THE OWNER SAYS THAT HE CAN NOT DRIVE THE DRIVE BECAUSE IT WILL BLOW UP THE ENGINE. THE OWNER REFUSED TO DRIVE THE CAR WHEN HE FOUND ALL THESE PROBLEMS, SO HE DIDN'T BURN THE CAR UP. THERE HAVE BEEN TWO DIFFERENT DEALERSHIPS THAT HAVE WORKED ON THE CAR. THE OWNER SAID THAT THE DEALERS HAD CLAIMED TO FIX THE CAR, BUT DID NOT FIX IT. THE CAR ALSO HAS HAD A TIRE PROBLEM THAT THE OWNER HAD TO REPLACE. THE DEALERSHIP SAID THAT IT WAS WEAR AND TEAR. THE CAR HAS LESS THAN 800 MILES ON IT. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD MUSTANG- SANGER, CA
MY GAS PEDAL HAS GOTTEN STUCK DURING WIRDE OPEN THROTTLE ON MY 2004 MUSTANG SVT COBRA. THE DEALER TRIED TO ADJUST THE GAS PEDAL, BUT THE ISSUE OCCURED AGAIN ON SEVERAL OCCASSIONS.
Source: NHTSA WEB SITE -
2004 FORD MUSTANG- MONTROSE, MI
I WAS DRIVING MY 2004 SVT COBRA, I WAS IN A 55MPH ZONE AND WENT TO PASS A GUY. MY ACCELERATOR GOT STUCK ON THE CARPET AND WOULD NOT COME UP, I WAS FORCED TO SHUT THE CAR DOWN AND PULL OFF TO THE SIDE TO FIGURE OUT WHAT WAS WRONG. THIS HAS HAPPENED ON 3-4 OCCASIONS WHILE I REVVED MY ENGINE ALSO, I HAVE SINCE CUT THE CARPET ALL AROUND THE GAS PEDAL SO IT WILL NO LONGER STICK. MIKE ZILINSKI
Source: NHTSA WEB SITE -
2004 FORD MUSTANG- LOS ANGELES, CA
WHILE DRIVING THE ACCELERATOR GOT STUCK, I APPLIED THE BRAKES WHEN THE CAR SPEND OUT OF CONTROL AND HIT THE CURVE, THE ACCELERATOR WAS RUNNING WHEN I TURNED THE CAR OFF. THIS CAUSE THE UPPER AND LOWER CONTROLS TO BREAK ALONG WITH THE DIFFERENTIAL AND BRAKES.
Source: NHTSA WEB SITE