2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- HUGHSON, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- SALT LAKE CITY, UT
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- STRASBURG, VA
WRENCH INDICATOR LIGHT CAME ON YESTERDAY AS WELL AS MY SERVICE ENGINE SOON LIGHT AND I HAVE NO POWER IN REVERSE OR DRIVE. IT STARTS TO WORK AND WILL GO OFF FOR A BIT BUT DOES THE SAME AGAIN. APPARENTLY THERE WAS A CUSTOMER SATIS. PROGRAM 16B23 LETTER THAT WENT OUT TO FIX THIS THAT I NEVER RECEIVED. FORD NOW WILL NOT HONOR IT TO BE FIXED D/T THE LETTER EXPIRED 9/30/17. THE LETTER I NEVER RECEIVED.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- MYRTLE BEACH, SC
TAKATA RECALL - I RECIEVED A RECALL NOTICE LAST YEAR TO GET MY AIR BAG ON THE PASSENGER SIDE FIXED, AND IT STILL IS NOT FIXED!
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- GAINESVILLE, FL
TAKATA AIRBAG: FORD INC HAS FAILED TO RESOLVE THE PASSENGER SIDE AIRBAG AFTER NEARLY 18 MONTHS, DESPITE SEVERAL EMAILS AND TELEPHONE CALLS. THEIR EMAIL INDICATES THAT CERTAIN REGIONS OF THE COUNTRY, SUCH AS THOSE WITH HIGH TEMPERATURES AND HUMIDITY ARE BELIEVED TO HAVE THE HIGHEST RISK OF FAILURE AND ARE PRIORITIZED. I LIVE IN NORTH CENTRAL FLORIDA -- WHICH MEETS THE CRITERIA THEY HAVE ESTABLISHED BUT THEY CONTINUE TO STATE THEY HAVE NO REPLACEMENT AIRBAGS. IN ADDITION TO THE POTENTIAL PHYSICAL RISK I AM CONCERNED THAT THE VALUE OF THE VEHICLE IS SUBSTANTIALLY REDUCED IF THIS IS NOT CORRECTED AND REQUIRING ME TO RETAIN THE VEHICLE UNTIL THEY MANAGE TO RESOLVE THE PROBLEM DEPRECIATES THE WORTH OF THE VEHICLE AT SALE OR TRADE-IN.
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- PALM BEACH GARDENS, FL
TAKATA RECALL. I HAVE TRIED TO OBTAIN A REPLACEMENT AIRBG FOR THE PASSENGER SIDE SINCE 2016-07-21. I WAS TOLD THEN MY SERVICE MANAGERS THAT THERE ARE NO REPLACEMENTS AVAILABLE AND HAVE BEEN TRYING EVER SINCE TO OBTAIN ONE.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CHARLESTON, SC
TAKATA RECALL. TAKATA HAS DECLARED BANKRUPTCY (CH 11 CASE NO. 17-11375 (BLS)) AND SENT OUT POSTCARDS THAT STATES: "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." THIS RECALL HAS BEEN IN EFFECT FOR OVER A YEAR, AND MULTIPLE CONTACTS WITH LOCAL DEALERSHIPS HAVE LED NO WHERE AS THEY STATE THAT THE PARTS ARE NOT YET AVAILABLE.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- ENTERPRISE, AL
TAKATA RECALL I WAS NOTIFIED ABOUT TWO YEARS AGO THAT FORD WAS WAITING ON THE PART TO REPAIR THE RECALL I HAVE NOT HEARD FROM FORD AND I AM STILL DRIVING A DANGEROUS CAR THAT COULD KIOLL OR MAIM ME.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SOUTH PASADENA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- MCKINNEY, TX
TAKATA RECALL I'M STILL WAITING FOR AVAILABLE PARTS TO FIX THE PASSENGER AIRBAG IN MY VEHICLE. THE DRIVER'S SIDE WAS REMEDIED RATHER QUICKLY A FEW YEARS AGO BUT HAVE YET TO RECEIVE NOTICE THAT THE PASSENGER SIDE CAN BE REPLACED. NOW, TODAY, I RECEIVED NOTICE THAT TAKATA HOLDINGS IS FILING FOR CHAPTER 11 BANKRUPTCY, WHICH LEAVES ME TO BELIEVE THE COMPANY WILL DISSOLVE OR BE SOLD "FREE AND CLEAR" LEAVING ME (AND MANY OTHERS) WITH A VEHICLE THAT WILL NEVER BE PROPERLY MADE WHOLE.
Source: NHTSA WEB SITE