2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 FORD MUSTANG- WARRIOR, AL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD (5041 FORD PKWY, BESSEMER, AL 35022; 205-491-0000) AND WAS INFORMED THAT THE MANUFACTURER HAD NOT AUTHORIZED A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- DAYTONA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH,FL, 32124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED IN JULY 2017 HIS WIFE HAD A BRAIN BLEED. IF SHE WAS PASSENGER IN THE CAR AND AIR BAG DEPLOYED AND MALFUNCTIONED SHE COULD POSSIBLY DIE OR BE SERIOUSLY INJURED. UPDATED 8/22/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- JACKSONVILLE, FL
TAKATA RECALL - WHEN THE DRIVER AIRBAG WAS RECALLED, I SPECIFICALLY REQUESTED INFORMATION REGARDING THE PASSENGER AIRBAG AND WHETHER A SIMILAR REPLACEMENT WOULD BE REQUIRED. I WAS TOLD THERE WAS NO ISSUE WITH THE PASSENGER AIRBAG. I LATER CAME TO FIND OUT A NOTICE OF THE PROBLEM HAD ALREADY BEEN POSTED AND THE DEALER HAD MISREPRESENTED THE FACTS. MY CAR HAS SAT IN THE GARAGE FOR OVER A YEAR. WHEN FORD IS QUESTIONED, THEY SUGGEST NHTSA HAS DEEMED IT SAFE TO CONTINUING DRIVING. I SUGGEST THAT FORD SHOULD ASSUME THE LIABILITY SHOULD I CONTINUE TO DRIVE THE VEHICLE, HOWEVER, FORD CONTINUES TO IDENTIFY NHTSA AS BEING THE RESPONSIBLE PARTY.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SAN ANTONIO, TX
THROTTLE CONTROL TRANSMISSION LIGHT/ ILLUMINATES WHEN A POWERTRAIN FAULT IS DETECTED. IF THE LIGHT REMAINS ON OR CONTINUES TO COME ON CONTACT YOUR AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- DEERFIELD BEACH, FL
WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FENDERS, HEADLIGHTS, RADIATOR. FRONT BUMPER WAS UNTOUCHED, AIR BAG DID NOT DEPLOY. I TURNED IGNITION OFF, PUT CAR IN PARK, STEPPED OUT OF CAR AND AFTER APPROXIMATELY 2 - 5 MINUTES FIRE WAS VISIBLE BELOW BUMPER THAT RAPIDLY TURNED INTO A FULL FLEDGED FIRE ENGULFING THE ENTIRE CAR. THE COLLISION CAUSED NO DAMAGE TO THE CAR PAST THE FRONT OF THE ENGINE, FLYWHEELS UNTOUCHED. FIRE TRUCK ARRIVED TO PUT OUT FIRE. NO EXPLOSION OCCURRED. THE COLLISION SHOULD NOT HAVE CAUSED A FIRE
Source: NHTSA WEB SITE -
-
2011 FORD MUSTANG- RIVER SIDE, CA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE POWER STEERING FAILED AND SEIZED WITHOUT BEING ABLE TO TURN THE WHEEL. A MESSAGE THAT STATED "SERVICE TRAC CONTROL" AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- PASS CHRISTIIAN, MS
WHEN CAR STARTED AND I PUT IT IN GEAR IT STARTED GOING BUT STEERING WHEEL WOULD NOT TURN( IT WAS NOT IN LOCKED MODE.)IT FLASHED CHECK TRAC SYSTEM -CHECH ENGINE CUT CAR OFF THEN BACK ON IT WAS OK. LATER I TRIED TO CRANK IT , IT WOULDNT START READ WHERE IF YOU GOT OUT LOCKED WITH KEY WAITED TILL LIGHTS WENT OFF UNLOCKED IT WITH KEY IT WOULD CRANK DID THIS AND IT CRANKED TOOK IT TO FORD PLACE PUT IT ON COMPUTER SAID WAS A PROBLEM DIDNT KNOW WHAT WOULD HAVE TO CHECK EVERY WIRE IN CAR COULD COST UP IN THE $3000 OR MORE. STILL DOING THE DANCE TO CRANK CAR. WORKS MOST OF THE TIME SOMETIMES HAVE TO DO IT TWICE. THE STEERING HAS DONE THE NOT WORKING THING LIKE 3 MORE TIMES JUST HOPE THE STEERING WHEEL DOES NOT LOCK UP WHILE I"M DRIVING I HAVE DONE EVERYTHING THEY SUGGESTED ON LINE BUT IT HASNT FIXED THE PROBLEM THERE ARE A LOT OF CARS THAT ARE DOING THE NOT STARTING SEEMS TO BE THE SECURITY SYSTEM CAUSING THE PROBLEM LIKE THO THE FORD PLACE KNOWS NOTHING ABOUT THE PROBLEM. SUGGESTED I GET RID OF THE CAR WHICH I CANT AFFORD TO DO
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- ORLANDO, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TROPICAL FORD (9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 851-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- FORT WORTH, TX
TAKATA RECALL FOR PASSENGER AIRBAG REPLACEMENT TAKING TO LONG TO REMEDY AND HAS BEEN GOING ON FOR YEARS AND THE MANUFACTURES SHOULD BE HELD ACCOUNTABLE IN A TIMELY MANNER
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SANTEE, CA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PENSKE FORD LOCATED AT 8970 LA MESA BLVD CA 91942) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE