2014 FORD MUSTANG Complaints

ADVANCED TRACK LIGHT KEPT COMING ON AS WELL AS TRACTION CONTROL LIGHTS THOUGH CAR WAS FINE THEN NEW YEARS EVE A DRIVER CAUSED ME TO HAVE AN ACCIDENT AND SECONDS BEFORE IMPACT MY BRAKES LOCKED UP, AND STEERING WHEEL LOCKED UP. I THEN IMPACTED AND THE FRONT PASSENGER AND DRIVER AIRBAGS DID NOT DEPLOY WHICH COULD OF KILLED ME AND MY PASSENGER AS WE WERE BOTH SEVERELY HURT FROM SLAMMING AGAINST THE STEERING WHEEL AND HIM THE DASHBOARD. THIS HAPPENED ON A CITY STREET IRVING BOLIVARD AT A SPEED OF 40MPH. CURRENTLY THE CRASH IS BEING INVESTIGATED BY MY INSURANCE COMPANY MY NAME IS [XXX] AND MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE WHEELS ARE MACHINED IN A NON-STANDARD WAY ON THE BEAD SURFACE AND MOST REPLACEMENT TIRES CANNOT BE SEATED ON THE BEAD OF THE WHEELS. THE OEM WHEELS HAVE MACHINED SLOTS IN THEM NEAR THE BEAD SEATING AREA & THE AIR LEAKS OUT THESE SLOTS WHEN YOU ARE TRYING TO SEAT THE BEAD TO INSTALL THE NEW TIRES. THESE WHEELS ARE 18" X 8" SIZE AND CAME ON THE FP6 APPEARANCE PACKAGE WITH MY VEHICLE FROM FORD. I SPENT 2 DAYS AT TIRE STORES WAITING FOR INSTALLATION OF NEW TIRES ON MY CAR. SEVERAL BRANDS OF TIRES WERE TRIED AND MOST WON'T SEAT ON THE BEAD OF THESE WHEELS. ALL OF THE TIRES TRIED ARE THE STOCK OEM SIZE OF 235/50R18. IT APPEARS THAT FORD CHOOSE TO LIGHTEN THE WHEELS BY MACHINING THESE SLOTS IN THEM, BUT THE DOWNSIDE IS THAT YOU CANNOT REPLACE THE TIRES SINCE MOST BRANDS WON'T SEAT ON THE BEAD WHEN BEING INSTALLED. AFTER TRYING SEVERAL SETS OF TIRES, THE TIRE STORE WAS FINALLY ABLE TO GET ONE INSTALLED, BUT IT COST ABOUT TWICE WHAT I PLANNED TO SPEND ON THE NEW TIRES.

THERE IS A LARGE AMOUNT OF WATER SLOSHING AROUND IN THE REAR PORTION OF THIS CAR. IT IS A CONVERTIBLE AND IT HAS ACCUMULATED WATER IN THE WELL WHERE THE CONVERTIBLE TOP GOES WHEN IT HAS BEEN LOWERED. SOME OF THIS WATER HAS MIGRATED INTO THE REAR SEAT AREA AND THE CARPET HAS BEEN SOAKING WET. THIS WATER DOES NOT DRAIN OUT AND IT CAN BE HEARD SLOSHING AROUND WHEN THE BRAKES ARE APPLIED.

3 YEAR OLD VEHICLE WITH LESS THAN 20,000 MILES SERVICE ADVANCE TRAC LIGHT COMES ON AND POWER STEERING IS LOST. TOOK TO DEALERSHIP WAS TOLD IT WAS BATTERY COST ALMOST $300. TOOK HOME NEXT MORNING SAME THING HAPPENS. SERVICE ADVANCE TRAC AND NO POWER STEERING. TOOL BACK TO DEALER AND TOLD ITS STEERING WHEEL GEAR GOING TO COST $1700. REALLY??!! IN A CAR 3 YEARS OLD WITH LESS THAN 20,000 MILES? THIS ALWAYS HAPPENS IMMEDIATELY ON STARTING THE CAR

TAKATA RECALL, I RECEIVED THIS RECALL NOTICE MARCH 2017 AND CALLED TO SET UP AN APPOINTED TO HAVE THIS ISSUE ADDRESSED AND TO DATE I HAVEN'T HEARD FROM THE DEALERSHIP. 10-26-2017. I HAVE CALLED THE DEALERSHIP THREE TIMES AND ONE SAID THEY HAD LOST MY INFORMATION AND I GAVE IT TO THEM AGAIN. I ALSO CALLED FORD. I HAVEN'T HEARD ANYTHING SINCE.

TAKATA RECALL I HAVE CALLED THE LOCAL DEALERSHIP TO GET THE AIR BAGS REPLACED AND THEY HAVE PUT ME OFF FOR OVER 2-YEARS. THEY HAVE STATED PARTS HAVE NOT BEEN RECEIVED FOR MY AUTO AND HAVE ADDED US TO THE LIST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDY MOHR FORD LOCATED AT 2713 E MAIN ST, PLAINFIELD, IN 46168, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 20 MPH, THE POWER STEERING ABILITY FAILED. THE CONTACT STATED THAT THE POWER STEERING ABILITY WOULD COME AND GO AND THE ACCUTRAX SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAMILY FORD-LINCOLN (909 PIKE ST, MARIETTA, OH 45750 (740) 373-3431) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING BOX NEEDED REPLACEMENT. THE CONTACT MENTIONED THAT NO REASON WAS GIVEN AS TO WHY THE POWER STEERING BOX NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. WHEN THE CONTACT ARRIVED HOME, HE FOUND WATER IN THE CONNECTOR PINS WITH THE POWER STEERING BOX, AND THE PINS WERE CORRODED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 21,600. *BF CONSUMER STATED ELECTRICAL STEERING BOX, POSITIVE AND NEGATIVE TERMINAL PLUG HAD WATER IN IT AND THE MALE TERMINAL; SPADE IS CORRODED CAUSING LOSS OF STEERING. UPDATED 7/24/18*JB *TR

TAKATA RECALL - IN MAY 2015, MY CLIENT RECEIVED A NHTSA RECALL 15V319 FOR THE AIRBAG AND BROUGHT HER VEHICLE TO A LOCAL FORD DEALERSHIP TO COMPLY WITH THE RECALL NOTICE. AT THAT TIME, SHE WAS ADVISED THAT THE REPLACEMENT AIRBAG WASN'T AVAILABLE AND THEY DID NOT HAVE A TIME AS TO WHEN IT WOULD BE AVAILABLE. ON AUGUST 22, 2016, MY CLIENT WAS DRIVING HER 2014 FORD MUSTANG WHEN SHE REAR-ENDED A VEHICLE. UPON IMPACT, THE AIRBAG DEPLOYED AND CAUSED PAINFUL LACERATIONS, ABRASIONS AND BURNS RELATED TO THE INFLATOR'S EXPLODING METAL FRAGMENTS. MY CLIENT TOOK HER VEHICLE TO THE LOCAL FORD DEALERSHIP FOR REPAIRS AND WAS TOLD THAT THE AIRBAG WAS STILL NOT AVAILABLE AND HER VEHICLE COULD NOT BE REPAIRED. THE LOCAL FORD DEALERSHIP DID NOT OFFER HER ALTERNATE VEHICLE TRANSPORTATION. SHE HAD TO PURCHASE ANOTHER VEHICLE AND CONTINUE PAYING ON THE MUSTANG ENDURING 2 CAR PAYMENTS AND INSURANCE. HER VEHICLE WAS REPAIRED IN MARCH, 2017.

AIR CONDITIONER CLUTCH CATASTROPHICALLY FAILED AT 52000 MILES. THIS CREATES A VISIBILITY PROBLEM WHEN THE INTERIOR WINDSHIELD IS FOGGED UP AS IT CANNOT BE PROPERLY DEFOGGED WHILE DRIVING. THIS IS THE SECOND MAJOR COMPONENT TO FAILURE ON THIS VEHICLE IN 5 WEEKS, AS THE WATER PUMP WENT OUT AUGUST 10TH WHILE DRIVING AND DUMPED ALL THE COOLANT, QUICKLY OVERHEATING THE MOTOR.