2013 FORD POLICE INTERCEPTOR SEDAN Complaints

STEERING WHEEL SUDDENLY CAME LOOSE. WHEN HOLDING THE STEERING WHEEL AT THE 12 O'CLOCK AND 6 O'CLOCK POSITION THE STEERING WHEEL COULD BE ROCKED FORWARDS AND BACKWARDS MORE THAN 1/2". THE SAME WAS TRUE IN THE 9 O'CLOCK AND 3 O'CLOCK POSITION. THE PIVOT POINT OF THIS ROCKING ACTION WAS THE BASE OF THE STEERING WHEEL, NOT IN THE COLUMN. ACTUAL STEERING CONTROL, TURNING LEFT AND RIGHT, REMAINED SOLID. CAR WAS TAKEN TO LOCAL FORD DEALER THAT SAID THE STEERING WHEEL BOLT CAME LOOSE AND THE REPAIR WAS TO TIGHTEN THE BOLT. DEALER CHARGED 1.5 HOURS LABOR. *TR

WE HAVE PURCHASED SIX INTERCEPTOR SEDANS, THREE IN 2012 AND THREE IN 2013. ALL OF THEM HAVE BEEN PURCHASED WITH THE ROAD READY PACKAGE. THE WHELEN LIGHTS IN THE HEADLIGHTS HAVE BEEN GOING OUT. I HAVE ONE CAR THAT IS HAVING TO GET THE LIGHTS REPLACED FOR THE SECOND TIME. OUR DEALER, JEFF SMITH FORD, IS SAYING THAT THIS IS NOT COVERED BY WARRANTY. THE WAY THE CARS ARE DESIGNED THE FRONT BUMPER COVER HAS TO BE REMOVED TO REPLACE THESE BULBS. THE WHELEN BULB IS OVER $400 ALONG WITH THE LABOR COST THIS COULD EASILY COST OVER $500. FORD SAYS THERE IS NOT A PROBLEM WITH THESE LIGHTS BUT I DISAGREE. OUR SHERIFF?S DEPARTMENT IS HAVING THE SAME PROBLEM. I JUST PAID $640 TO REPLACE A HEADLIGHT ASSEMBLY ON ANOTHER CAR. IT SEEMS TO ME THAT THERE IS A PROBLEM AND FORD NEEDS TO FIX THIS PROBLEM. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WAS DRIVING THE VEHICLE, CHECK BRAKE SYSTEM LIGHT CAME ON DASHBOARD, THEN THE BRAKES WENT OUT AND WOULD NOT HELP SLOW VEHICLE. THEN SMOKE BEGAN TO FLOW FROM UNDER THE HOOD OF VEHICLE. WAS ABLE TO SLOW VEHICLE WITH EMERGENCY BRAKE AND CAME TO A STOP. OPENED THE HOOD AND SAW ENTIRE TOP HALF OF ENGINE NEAR FIREWALL ON FIRE. *TR

THE ENGINE OIL LOW PRESSURE LIGHT CAME ON AFTER CHECKING OIL WHICH WAS FULL WENT INTO LIMP MODE CAUSING VEHICLE NOT TO RUN. *TR

THE VEHICLE STARTED TO HAVE A CLICKING NOISE IN RIGHT FRONT TIRE AREA. THE VEHICLE WAS TAKEN TO FORD AND A NEW RIGHT AXLE HAD TO BE REPLACED. THE DEALER STATED IT WAS LOCKING THE AXLE DID NOT COME OUT. *TR

THE VEHICLE HIT A COYOTE SAUSING DAMAGE TO THE FRONT BUMPER AND TRANSMISSION COOLER ALL PARTS WERE REPLACED USING FORD PARTS THE VEHICLE WAS SERVICED BY FORD THEN THE TRANSMISSION ACCORDING TO FORD WAS DAMAGE AFTER THEY SERVICED IT AND REFILLED THE TRANSMISSION THEY STATED THAT IT WAS DRIVEN AND BURNED UP THE TRANSMISSION THE VEHICLE WAS TAKEN TO FORD AND RETURNED BY THE LOCAL TOWING COMPANY ON A ROLL BACK WRECKER. *TR

THE RIGHT FRONT AXLE SPLINES WORE OUT CAUSING THE VEHICLE NOT TO LOCK IN PARK AFTER A NEW TRANSMISSION WAS INSTALLED BY FORD. *TR

DRIVER'S SEAT-BELT BUCKLE RECEIVER COVER BROKE OFF UNDER NORMAL POLICE USE, EXPOSING THE INTERNAL COMPONENTS OF THE BUCKLE RECEIVER AND PREVENTING LATCHING OF THE MALE END OF THE BUCKLE INTO THE RECEIVER. *TR

DRIVER'S SEAT-BELT BUCKLE RECEIVER COVER BROKE OFF UNDER NORMAL POLICE USE, EXPOSING THE INTERNAL COMPONENTS OF THE BUCKLE RECEIVER AND PREVENTING LATCHING OF THE MALE END OF THE BUCKLE INTO THE RECEIVER. *TR

DRIVER'S SEAT-BELT BUCKLE RECEIVER COVER BROKE OFF UNDER NORMAL POLICE USE, EXPOSING THE INTERNAL COMPONENTS OF THE BUCKLE RECEIVER AND PREVENTING LATCHING OF THE MALE END OF THE BUCKLE INTO THE RECEIVER. DRIVER DID NOT REALIZE RECEIVER WAS NOT SECURELY HOLDING THE SEAT BELT AND WHEN INVOLVED IN A COLLISION RESULTING FROM POLICE WORK WAS NOT SECURED AND HEAD HIT THE WINDSHIELD, REQUIRING STITCHES. *TR