2020 FORD RANGER Complaints

On two separate instances the truck accelerated on it own and the brakes were used but didn't stop the vehicle had to turn the key off and the second of these two incidences the truck hit a wall and kept accelerating digging the ground up

There was a alert saying my trailer was hooked my trailer was unhooked.on displace screen.when in fact my trailer was never hook to my truck.loss of power

The contact owns a 2020 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V811000 (Seat Belts) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.

I checked oil level on Nov 9 2021. Oil level was clearly past the "Full" mark on dip stick and smelled of un burnt fuel. Took to dealer same day. Got truck back on Nov 12 2021. Dealer says no fuel in oil bit couldn't explain why the oil level had risen past "full" mark. Clearly they lied. I had dealer do an oil change. Will send sample out next time. Checked today, Nov 15 2021. Smells like fuel still. Cause: unknown.

The Forward-Looking Camera located in the Rear View Mirror Assembly on a 2020 Ford Ranger has failed, and the replacement part is currently unavailable. Per Ford personnel, at least 96 Ford vehicles (as of 10/26/2021) are awaiting the replacement cameras, and Ford Service Personnel at the local Ford Dealership have indicated that "they have replaced a lot of these cameras". When this camera malfunctions, the vehicle LOSES 100% of FIVE (5) of its key Advanced Driver Assistance Systems (ADAS): 1. Adaptive Cruise Control (there is NO cruise control whatsoever without this camera) 2. Forward Collision Warning 3. Automatic Emergency Braking 4. Lane Departure Warning 5. Lane Keeping Assistance This is a CRITICAL SAFETY ISSUE with the vehicle. The ONLY safety features that work are the Blind Spot Detection in the Side Mirrors, and the Front and Rear Parking Sensors -- the latter of which are useless in high-speed highway driving. My camera failed on or about August 21, 2021, and I am still waiting for an update on when the part will be available. The car can be operated without the ADAS system, but its safety is significantly and materially degraded. The replacement of the camera is a simple operation, but the parts are not available, and no one at Ford knows when they will become available. There are two (2) warning alarms which are audible and visible on the dash when the camera fails. Both can be "accepted" via the "OK" button on the steering wheel. Each time the car is started, both alarms activate shortly after the car warms up.

I was in the driveway of my home. My family had entered and closed the front passenger door and opened the rear driver door. I opened and then closed the driver front door which caused the rear window with the glass sider to completely shatter. The vehicle had at the time 9,686 miles on it. It had no damage visible prior to this and there were no signs of any vandalism or other activity that would have caused this situation to occur. No vehicle alarm was activated either that would have indicated forced entry. In addition to our personal security system on our property providing no indication of such. This window should not have shattered. The cost to replace this window is $985 plus installation by a glass repair company. I contacted Ford Customer Care and was referred to a dealership service center to get the vehicle inspected, file a claim and then be referred to a glass shop. After contacting a couple of dealerships, was able to clear away glass to safely drive this vehicle to a third dealership to complete this process. Shattered, tempered glass from a rear window is difficult to clear and sharp. I then learned I was denied the claim of coverage under warranty because there are no other complaints regarding glass breakage. I am lodging this complaint with a relevant third party to ensure this is not true and if others have this issue of a defective window, they are not denied a true and substantial claim as I was. I will be attempting to use the coverage the dealership I bought the vehicle from to cover the cost of this repair. I don't believe this is an insurance claim. It is defective equipment from Ford on a new vehicle. It's a statement on how Ford backs the quality of their vehicles. I will be considering my vehicle purchases going forward.

On 04-07-2021 I was traveling West on Florida S.R. 60 / US 301; WHEN A CAR IN FRONT OF ME WAS STOPPING. I APPLIED THE BRAKES AND FAILED TO STOP IN TIME; HITTING THE REAR END OF THE AUTO IN FRONT OF ME. IT APPEARS TO ME THAT THE BRAKES DID NOT WORK CORRECTLY TO STOP. I FEEL (FELT) LIKE THE BRAKE PEDAL WHEN APPLIED FELT LIKE AIR IN THE BRAKE LINE SYSTEM. THE BRAKE PETAL ALMOST WENT ALL THE WAY TO THE FLOOR. THEIR WAS ONLY ABOUT 3130 MILES ON THE VEHICLE AT THE TIME OF THIS INVIDENT. I STILL FEEL THAT THERE IS A PROBLEM WITH THE BRAKES AND HAD THEM CHECKED BY THE DEALER ON 08-20-2021 WHERE THEY PERFORMED A BRAKE INSPECTION AND THE PADS AND ROTOR WERE MEASURED. UPON THE FILING OF THIS REPORT I STILL DO NOT FEEL COMFORTABLE NOR SAFE DRIVING THIS VEHICLE WITH THE BRAKE ISSUE. ALSO MY FRONT DRIVER AIR BAG DID NOT DEPLOY. THE AUTO BODY MANAGER SAID WHEN I ASKED AS TO WHY; THAT THE SENSOR PERHAPS WAS NOT HIT STRAIGHT ON TO MAKE IT DEPLOY. I WILL FOLLW UP ON AN ADDITIONAL COMPLAINT ON THE AIR BAG ISSUE

On several occasions in the last three weeks, I've felt severe shaking--almost as if the truck was heaving at virtually any speed. This has occurred on surface streets and freeways. Over the weekend, it occurred so frequently that my wife and I abandoned an out of town trip for fear the transmission was about to fail completely.

The right front seat belt pulled out of its anchor in the rear door. It’s clear the webbing did not go through the mounting eye. The belt was held in place only by the plastic housing until it pulled out today. This is the same problem covered by Ford recall 19S23 for 2019 Ranger Super Cab up to June 19, 2019 build date. Mine is a 2020 model built 9/20 over a year after the recall. I’d rack it up as a one-off defect except for the recall.

The contact owns a 2020 Ford Ranger. The contact stated while driving 45 mph, he had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The contact stated he had experienced the failure on two different occasions. The contact called the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,242.