2020 FORD RANGER Complaints

OUR NEW 2020 FORD RANGER XLT LISTED A FEATURE CALL PRE-COLLISION ASSIST W/AEB. THE TRUCK DID NOT GIVE A WARNING NOR DID IT APPLY THE BRAKES AUTOMATICALLY. NOTHING OCCURRED BEFORE WE RAN INTO THE REAR END OF THE CAR IN-FRONT OF US. THE CAR AHEAD WAS STOPPED AT A TRAFFIC LIGHT AND WE RAN INTO THE REAR END AT ABOUT 20 MPH.

THE ADAPTIVE CURISE CONTROL DOES NOT WORK LIKE OTHER VEHICLES. WHEN THE CRUISE CONTROL IS ACTIVE IT KEEPS THE PROPER DISTANCE BETWEEN CARS UNTIL THE CAR IN FRONT SLOWS DOWN AND THEN WHEN THERE IS ABOUT TWO CAR LENGTHS IT RELEASES THE BRAKES MAKING YOU HAVE TO JAM ON THE BRAKES BEFORE HITTING THE CAR IN FRONT. MY OTHER VEHICLES STOP AND KEEP THE PROPER DISTANCE. FORD DEALER FIRST SAID THIS IS NOT THE WAY IT SHOULD WORK BUT AFTER TALKING TO FORD THEY SAY THATS THE WAY IT WORKS. SEEMS LIKE A BIG SAFETY ISSUE I ALMOST HAD A REAR END COLLISION THE FIRST DAY I GOT THE TRUCK

WE WERE HEADING EAST ON A CITY STREET WHEN WE CAME TO AN INTERSECTION. THE LIGHT WAS GREEN SO WE CONTINUED THROUGH THE INTERSECTION. THERE WAS ANOTHER CAR HEADING WEST ON THE SAME STREET AND TURNED LEFT DIRECTLY IN FRONT OF US AT THE INTERSECTION. WE WERE TRAVELING BETWEEN 40-45 MPH. WE COULD NOT AVOID THE CAR THAT TURNED IN FRONT OF US. WE HIT THE SIDE OF THE SECOND VEHICLE (THE ONE TURNING SOUTH) HEAD ON WITH OUR VEHICLE. THE AIRBAGS IN OUR VEHICLE DID NOT DEPLOY. BOTH THE FIREMAN AND SHERIFF ON THE SEEN COMMENTED ON THE FACT THAT OUR AIRBAGS SHOULD HAVE DEPLOYED. ALSO AFTER OUR VEHICLE WAS TOWED BACK TO THE DEALERSHIP, THE HEAD MECHANIC WAS SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. OUR VEHICLE HAS A BENT FRAME ON BOTH SIDES AND HAS BEEN TOTALED.

THE WINDSHIELD AND REAR WINDOW ARE WAVEY, MAKING OBJECTS BLURRED. I'VE HAD THE TRUCK TO THE DEALER, THEY TELL ME THEY NEVER NOTICED IT BEFORE. I LOOKED AT THE 2021 RANGER PICKUPS AND THEY HAVE THE SAME PROBLEM. THE LARGER PICKUPS DON'T HAVE THE PROBLEM. IT MAKES IT HARD TO READ SIGNS AND TRAFFIC.

TL* THE CONTACT OWNS A 2020 FORD RANGER. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE GEAR SHIFTER WAS SHIFTED INTO PARK TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.