2011 FORD RANGER Complaints

I WAS FIRST NOTIFIED IN JANUARY. HAVE RECEIVED 2 LETTERS FROM FORD, STATING PARTS WERE AVAILABLE. IT IS NOW JUNE AND STILL NP PARTS. I AM NUMBER 13 ON LIST AT GARBER FORD, GCS FOR REPAIR. I CANNOT DRIVE VEHICLE OR IF I DO, I AM AT RISK. WHAT IS PROBLEM WITH FORD OR SUPPLIER? TRUCK IS NOW USELESS TO ME.

TAKATA RECALL I HAVE RECEIVED A LETTER FOR REPAIR FROM FORD. THE LETTER SPECIFIES TO CALL FORD MOTOR COMPANY TO SET AN APPOINTMENT TO REPLACE THE PASSENGER SIDE AIR BAG, BUT WHEN I CALLED THEM THEY TOLD ME TO CALL DON DAVIS FORD IN ARLINGTON TX TO OBTAIN AN APPOINTMENT FOR THE REPLACING OF THE PASSENGER AIR BAG, SO I CALL THEM AND THEY SAID THEY DID NOT HAVE PARTS YET FOR THE REPAIR, SO I CALLED FORD MOTOR COMPANY AND THEY SAID THEY WILL SET AN APPOINTMENT AS SOON AS THEY GET THE PARTS AVAILABLE AND UNTIL THIS DAY I HAVEN'T RECEIVED A CALL FROM THEM AGAIN. RIGHT NOW THE HEAT IN THE AREA WHERE I LIVE IS BAD AND I AM SCARE THAT THE PASSENGER AIR BAG MIGHT EXPLODE. FOR YOUR INFORMATION THE LETTER I HAVE RECEIVED HAS A POSTED DATE OF APRIL 2018. THANKS AND PLEASE LET ME KNOW.

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (TYLER FORD, 2626 S. SW LOOP, TYLER, TEXAS 75701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RIVERSIDE FORD LINCOLN, 2089 RIVERSIDE DR., MACON, GA 31204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AN UNKNOWN DEALER WAS CALLED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AIRBAG RECALL - NOTICE 16S26 RECALL 16V-384 RECEIVED NOTICE ABOUT RECALL DATED APRIL 2018. CALLED LOCAL FORD COMPANY - CROSSROADS IN KERNERSVILLE, NC AND WAS TOLD THEY DID NOT HAVE THE PART...THEY SUGGESTED THAT I GO TO ANOTHER DEALERSHIP. I THEN CALLED FORD COMPANY WHO CONTACTED THIS DEALERSHIP AND WAS CONNECTED BACK TO THE MANAGER (BILL) WHO TOLD ME THAT THE PART WOULD BE ORDERED AND HE WOULD CONTACT ME ONCE IT WAS IN. THIS WAS ON 4/16/2018....TODAY IT HAS BEEN A MONTH AND I HAVE NOT HEARD ANYTHING FROM ANYONE ABOUT THIS. THE LETTER INDICATED THAT THE PARTS WERE AVAILABLE AND THIS RECALL WOULD BE REPLACED FREE OF CHARGE (PARTS AND LABOR).... THERE SEEMS TO BE SOME SORT OF DELAY. SO I AM NOW REPORTING THIS *ISSUE* TO YOU....I WOULD INDEED APPRECIATE A PROMPT RESPONSE AND WOULD LIKE THIS DONE BEFORE SOMETHING HAPPENS.

TAKATA RECALL - IT HAS BEEN NEARLY TWO YEARS THAT WE HAVE BEEN TRYING TO GET THE AIRBAG TAKEN CARE OF. THE FORD DEALER SAYS THAT IT HAS NOT BEEN ABLE TO GET THE PARTS NEEDED TO FIX AND FORD'S CUSTOMER SERVICE RECALL LINE SAYS THAT THERE IS NO ANTICIPATED DATE FOR THE PARTS TO BE AVAILABLE. THIS IS RIDICULOUS - FORD IS NOT PUTTING ENOUGH RESOURCES INTO THIS TO HAVE IT TAKEN CARE OF AND THEREBY LEAVES MY FAMILY WITH A CHOICE OF HAVING A VEHICLE THAT IS NOT USABLE OR IN THE ALTERNATIVE PUT OURSELVES IN SERIOUS DANGER. THE NHTSA SHOULD DO SOMETHING ABOUT THIS,

FORD SENT A LETTER (APRIL 2018 - JUST OVER A WEEK AGO) INDICATING THE AIRBAG ISSUE: NHTSA 16V-384 COULD NOW BE REPAIRED BY THEIR DEALERSHIP (KINGS COLONIAL FORD - BRUNSWICK, GA). WHEN I CALLED TO MAKE AN APPOINTMENT, THE SERVICE DEPARTMENT INDICATED THAT THEY DO NOT HAVE THE PARTS TO DO THE REPAIRS AND THEY HAVE NO IDEA WHEN THEY WILL HAVE THE PARTS. IT IS NOW 2 YEARS DOWN THE ROAD SINCE THE AIR BAG ISSUE SURFACED AND THERE IS STILL NO HOPE OF REPAIR. FOLKS: THIS IS BORDERING ON ABSURDITY !!!!!!!!!!!!!!!

"TAKATA RECALL" 04-26-2018 SECOND COMPLAINT SAME VEHICLE. SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 FORD HAS STILL YET TO RECTIFY THE PASSENGER AIRBAG INFLATOR IN MY TRUCK AND ITS BEEN ON RECALL SINCE JUNE 2016. THIS IS VERY UNACCEPTABLE..

TAKA RECALL EARLY THIS MONTH (APRIL) I RECEIVED A LETTER FROM FORD TELLING ME PARTS WERE NOW AVAILABLE TO REPLACE THE PASSENGER SIDE AIRBAG IN MY 2011 FORD RANGER UNDER NHTSA RECALL 16V-384, SAFETY RECALL NOTICE 16S26. TODAY I CALLED THE SERVICE DEPARTMENTS OF FOUR DEALERS IN MY AREA--TWO ANSWERED THE PHONE AND EACH SAID THEY HAVE NOT YET RECEIVED THE PARTS.