2024 FORD RANGER Complaints

Air vent under steering wheel does not provide proper clearance for brake applications. Foot gets tangled/caught on vent. Had a few close calls during emergency situations. Problem gets worse with thicker sole shoes.

There used to be no sufficient clearance between the drivers knee airbag and the brake pedal. I wear steel toe boots for work and my foot just barely fits between the brake pedal and the airbag box. Several times it’s gotten hung up and I had trouble getting to the brake. In a panic situation the could be disastrous. I’ve checked in other model trucks and there is plenty of clearance.

I flew down to Anchorage Alaska this brand new 024 FORD RANGER XL on [XXX] sight unseen and no test drive from KENDALL FORD Dealership. After buying the truck I started it, engaged 4 wheel drive and slippery/ icy setting. On the way back to Fairbanks the steering was hard to turn and got progressively harder the faster I drove and the colder it became. About half way home it became exhausting to steer requiring a lot of force to turn the steering wheel that actually resisted with real force being turned. I didn’t know the lane keeping would turn on with the cruise control but it did and resisted me even more. The roads became black ice and it was freezing rain. The phone charge port lost power, the dash blanked out, there was no radio and the rear power port I had switched to lost power and my phone died. I was driving about 30 to 40 mph on the 2 lane undivided snow covered black ice covered highway. In a curve in the road where the highway maintenance snow plows had stopped plowing I believe the truck mistook the snow line for the painted line and unexpectedly and surprisingly actually turned the steering wheel towards the double solid dividing centerline and I turned back into my lane. This slight movement caused the truck to totally slide out of control and cross the double solid dividing centerline and the truck went into opposite highway oncoming lane! Luckily there was no traffic coming the other way or it could have been a horrible accident. I hit the brakes and the truck actually stopped good, and then I got back into my lane and pulled over at the first chance. My phone was dead so I had no flashlight because I flew down I carried nothing but my coat. I tried to inspect the steering but it was all dark and below zero so I continued on towards Fairbanks another hundred miles to the North. The truck also had a bunch of other problems like refusing to start that can leave a person to freeze to death quickly in the Arctic below zero temperatures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

[XXX] [XXX] [XXX] [XXX] 3/12/2025 National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding 2024 Ford Ranger Raptor VIN [XXX] Dear NHTSA Team, I am writing to formally report a safety issue with my 2024 Ford Ranger Raptor, VIN [XXX] . After purchasing this vehicle, I encountered a significant problem that I believe poses safety concerns. Recently, I learned that Ford has developed a solution for this issue, as detailed in the following press release: WSAV Press Release. However, Ford is unwilling to cover the necessary repairs under warranty, despite the fact that this solution became available shortly after my purchase. I believe that this situation requires your attention, as it not only impacts my vehicle but may affect other owners of the same model. I urge the NHTSA to investigate this matter to ensure that safety standards are upheld and that consumers are treated fairly. Thank you for your attention to this important issue. I look forward to your response. Link #1: [XXX] #2: [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When stopped or turning from a stop I will lose acceleration for 3-4 seconds at such time I will almost over accelerate when it does catch which I almost will lose control especially in icy weather. I have no codes have taken to dealership for repairs 4 times they can't find any issues. The issues appeared day 1 asked them to look at it they said it was fine.

Not sure if this is the correct channel, but here goes my concern. The safety incident has not yet occurred, but the manufacturer has stated it could/may occur if a certain fix is not performed, but are unwilling to issue a recall for said fix, or even produce the parts they say are necessary to implement the fix. I own a 2024 Ford Ranger Raptor that Ford has demonstrated has a design flaw in their bed (for vehicles produced before mid Sept, 2024) in that it cannot carry more than 88 lbs on the bed rails without the potential for failure. I need to install a topper to protect and secure cargo in the bed which will exceed the 88 lb failure number they state. The fix they say must be implemented is to install 2 Ford supplied load box reinforcement brackets (called J-braces), yet I've been trying to order/obtain said braces for almost 5 months now without success. Ford seems to have given up on producing them as they've been "out of stock" since I purchased my vehicle, and Ford has cancelled my order for them twice now, when I try to submit an order. If the bed fails due to weight above 88 lbs put on the rails while driving, depending on what a failure looks like, it could cause collisions with the affected vehicle, or with other traffic in the vicinity. Ford has been completely unresponsive in issuing a recall so far regarding this known design flaw, yet they redesigned the suspect area mid year to fix the issue on vehicles produced after mid-Sept and going forward. Yet they are leaving purchasers of vehicles prior to this time, in a precarious position as they have potential safety concerns that Ford is unwilling to address, or even provide a solution for.

I purchased a new 2024 Ford Ranger yesterday. As I was researching camper shells and truck racks I found that these common items cannot be installed without first installing a load bed reinforcement bracket kit to reinforce the truck bed to the bed side rails. Apparently, nothing can be attached to the side rail which weights more that 88 lbs or the truck bed could separate from the side rails. This is an design/engineering shortcoming from Ford as these are common after market add-ons for mid-sized trucks. Also, Ford is asking customers to pay for the reinforcement bracket and installation - which was quoted today at $1,600, and the Ford part is not currently available from the corporate US Ford website, and has not been available for several months.

I was in an area that had received snow and cold temperatures. I started my car to warm it up and began cleaning off the snow. The heat from the rear defroster caused my read window to shatter leaving glass mostly on the exterior of the truck bed but also in the back seat. This is a known problem with Ford model trucks and they refuse to repair the issue or replace my window.

The rear seats in the 2024/2025 Ford Raptor Ranger are connected to the rear of the cab via a single latch. The single latch does not always latch. I noticed it had failed to properly latch the next day when I was installing my car seats. I figured it was user error, but than I re-tested it and struggled to properly latch it. The danger is the rear portion of the seat could suddenly fold forward during a hard break or accident, resulting in serious injury to rear passengers.

Vehicle displays “Steering Assist fault-Service required”. Failure of power steering while driving could result in loss of control of the vehicle. The earliest available appointment for the dealer to check the problem is 11/20/24.