2013 FORD TAURUS Complaints

While driving, the car begins to loose steering capability. Power steering decreases and the car becomes extremely hard to drive. Service error lights enabled = "Service Power Steering Now" and "Service Advance Trac" came on Feb 2, 2013. The car was dropped off at Ray Price Ford Stroudsburg on Feb 3, 2013. Ford Customer Service acknowledges and confirms this problem exists on many other VIN numbers and consider it a major safety issue and crash hazard. Recall # 15s18 (8/15/2019). The dealership confirmed the problem. At first they stated the steering froze up, but after sitting a couple of days, was able to be driven into the service bay. Dealership states out-of-pocket repair costs = $2752.66, however, parts are back ordered for 3 weeks.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure almost caused a collision. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.

The contact owns a 2013 Ford Taurus. The contact stated upon start of the vehicle, the steering wheel failed to operate without warning. The contact restarted the vehicle; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which she linked to the failure. The contact called the dealer and the manufacturer about the failure and was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering gear failure; the mechanic replaced the EPAS (electrical power assist steering) steering gear. The vehicle was repaired. The failure mileage was 48,962.

The contact owns a 2013 Ford Taurus. The contact stated while driving 30 MPH, there was a fuel odor inside the vehicle while using the heater. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 125,000.

During 2 hour highway drive, steering became very loose and fluid while driving at night on highway. Constant adjustments and monitoring required to keep the car in the lane. Nearly home or would have had car towed. Extremely dangerous driving. Started car next day. Warning dash lights and sounds appeared and car was without any power steering. Internet research identified a recall 15V340000 covering cars produced in Chicago until 02/28/2012. VIN number of car shows car was produced in Chicago on 05/26/2012. Call to dealer confirmed recall information. Dealer indicated repair would be 3 to 4 thousand dollars. Local mechanic said it would be 2 to 3 thousand. Part ordered from ford on 10/15/2022 arrived on 12/28/2022.

Purchased vehicle on 10/06/2022. Within a week noticed surging and /or loss of power. I also smelled buring of some sort. Contacted the dealership and tried to make arrangements for car to be diagnosed and repaired. Codes began to show on the dash. When I took it to be read it showed throttle issues. On 10/18/2022 I was at a complete stop at a stop sign. When I released the brake and touched the gas the car unexpectedly sured at high speed on its own. My vehicle hit another vehicle causing major damage to both cars. It was extremely terrifying having my car take off at a high rate of speed without me in control. This now has caused tremendous hardship financially, Emotionally and I now have legal issues due to this accident that was no fault of my own.

The car stalled out on the highway requiring to pull off the road, shut off, and then restart multiple times. The check engine light indicated fuel system pressure is low. There are known complaints of the fuel delivery system failing intermittently in the 2013 Taurus.

The contact owns a 2013 Ford Taurus. The contact stated while driving 55-60 MPH, there was play in the steering wheel. Additionally, the steering wheel emitted abnormal grinding sounds and became difficult to maneuver. The power steering warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the failure persisted. The contact was able to continue driving at slower speeds. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was then taken to the dealer who informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.

The contact's acquaintance owns a 2013 Ford Taurus. The contact stated while his acquaintance was driving at an undisclosed speed, the steering wheel became extremely difficult to turn as it would loosen intermittently. The contact stated that his acquaintance informed him that there was play in the steering wheel column. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated; however, the failure reoccurred intermittently while driving. The contact stated that though he was a former Ford dealer, he could not duplicate the failure. However, the failure occurred intermittently while the contact was test-driving the vehicle. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that his acquaintance would be liable for the diagnostic test and the repair cost. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure and informed the contact that it was not a known issue. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 114,000.

During the process of starting my vehicle I immediately receive a power steering assist fault. And at this time the steering wheel locks up and I can’t drive the car.