2013 FORD TAURUS Complaints

The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bumper to bumper 7 years or 72,000 miles however the warranty paper stated 3 years or 36,000 miles. We have tried working with Todd Judy but they refuse to honor the warranty so my car has not been able to be repaired. They advised me I needed a new motor and transmission. We need this issue resolved it’s a high risk for us when driving the vehicle and these repairs should not be coming out of our pocket.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 160,000.

The contact's daughter owned a 2013 Ford Taurus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's daughter then lost control of the vehicle and crashed into a tree. The air bags were deployed upon impact. The contact's daughter suffered neck and shoulder bruising from the seat belt restraint as well as burns on her arms from the air bag deployment. No medical attention was received. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 221,000.

The contact owns a 2013 Ford Taurus. The contact stated while the vehicle was parked at the residence, she was unable to start the vehicle. Additionally, there was an abnormal burning electrical odor. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Rear toe links loose makes my car feel like I don’t have control when steering. Took the car in for repair they had to be replaced.

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle there was a failure with the power steering. The power steering module fault warning light was illuminated. The vehicle was taken to the dealer and diagnosed with power steering gear failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The approximate failure mileage was 103,000.

My car power assist failure light went on and now hard to steer vehicle. It has lost all power steering

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle lost power steering assist. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicles with electric steering rack failure. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

I believe there is a an unissued recall for my Engine type. The cost to replace a water pump exceeds normal circumstances due to Ford engineers placing the water pump inside of the engine instead of outside making it a $2000 to $5000 job instead of a $200 job. Instead of a water pump simply leaking onto the ground while mounted outside of the Engine the way they have designed it it leaks into the engine and causes the engine to fail due to Engine coolant leaking into the engine through the water pump.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.