2002 FORD TAURUS Complaints

HAPPENED WHILE THE VEHICLE WAS PARKED IN GARAGE; HEARD A LOUD SOUND AND SUSPECTED THE COIL SPRING SUSPENSION, SINCE I KNEW ABOUT THIS PROBLEM FROM PREVIOUS OWNER COMPLAINTS FROM THIS WEBSITE. LEFT COIL SPRING BROKE AND TORE A BIG GASH ON TIRE AND WENT FLAT. CALLED FORD DEALER IN DEARBORN, MI AND THEY TOLD IT WAS COVERED AS A RECALL; TOWED MY CAR OUT THERE AND THEY CHANGED THEIR STORY AND TOLD THIS VIN WAS NOT COVERED AND 2001 MODEL YEAR WAS. WHAT A JOKE. PROMPTLY, I TOWED IT OUT OF THERE (DID NOT WANT TO GIVE THEM ANYMORE BUSINESS) AND GOT IT REPLACED OUTSIDE. CANT BELIEVE FORD DOES NOT WANT TO ACKNOWLEDGE THIS PROBLEM EVEN THOUGH IT IS A EXTREMELY DANGEROUS SITUATION ESPECIALLY WHILE DRIVING AT HIGH SPEEDS AND CAN HAPPEN TO ANY OF THE COILS. VERY BAD QUALITY STEEL USED IN COIL SPRING AND PROBLEM SEEMS TO BE PREVALENT IN SALT-BELT STATES. EVEN THE TOW-TRUCK DRIVER WAS CASUAL ABOUT IT SAYING HE IS SEEING IT TOO OFTEN (ESPECIALLY WITH CARS WITH HIGH MILES). FORD HAS LOST A POSSIBLE FUTURE CUSTOMER AND SWITCHING OVER TO A QUALITY OEM FROM NOW ON. BYE BYE FORD. *TR

I WAS DRIVING DOWN THE ROAD (GARDEN STATE PARKWAY) AND ALL OF SUDDEN, MY FRONT RIGHT TIRE GOT COMPLETELY FLAT AT FULL SPEED. AFTER TOWING TRUCK CAME AND CHANGED THE SPARE TIRE ON. FIVE MINUTES LATER, THE FRONT LEFT TIRE WENT TOTALLY FLAT. THE REPAIR SHOP TOLD ME BOTH FRONT COILS FAILED AND NEEDED TO BE REPLACED. *TR

WAS OUT DRIVING AND RUNNING ERRANDS WHEN I STARTED NOTICING WHEN I STOPPED AT A LIGHT,NO MATTER HOW MUCH PRESSURE I APPLIED TO MY BRAKE PEDAL IT SEEMED MY ENGINE WAS EITHER IDLING HIGH OR THERE WAS A PROBLEM WITH WITH MY BRAKE SYSTEM. IN THE TIMES THIS HAS HAPPENED I HAVE BEEN UNABLE TO CONTROL THE FUNCTIONING OF THE BRAKE SYSTEM AND DEEMED AS THE OWNER DRIVING THE CAR TO BE UNSAFE AND REFUSE TO DRIVE A VEHICLE THAT I FEEL IS NOT SAFE FOR ME OR THE HIGHWAY. SINCE THIS HAS HAPPENED I HAVE LOOKED AT NUMEROUS OTHER ACCOUNTS OF THE SAME THINGS HAPPENING TO OTHER PEOPLES CARS AND NOT ONLY MINE.I HAVE BEEN UNSUCCESSFUL GETTING THIS DEFECT TO BE KNOWN BY FORD MOTOR COMPANY BUT HAVE FOUND SEVERAL REPORTS OF THE PROBLEM ON THE NHTSA WEBSITE ! I HAVE BEEN UNABLE TO GET FORD TO DO ANYTHING ABOUT ADDRESSING THIS PROBLEM. I TALKED TO FORD ON THE PHONE AND THEY SAID MY CAR WAS NOT PART OF THAT RECALL DESPITE ME HAVING THE SAME BRAKE PROBLEMS AND HAVING ADJUSTABLE BRAKE PEDALS. *TR

COMING OFF AN ON RAMP ONTO THE INTERSTATE, THE CAR CONTINUED TO ACCELERATE AND THE BRAKE WOULD NOT DISENGAGE THE CRUISE CONTROL. IT REACHED 85 MPH BEFORE I SHIFTED INTO NEUTRAL, COASTED TO THE SHOULDER, AND SHUT OFF THE IGNITION. I STARTED THE CAR AND THE ENGINE REVVED UP AGAIN, SO I SHUT IT OFF AND CALLED FOR ASSISTANCE. *TR

STARTED THE ENGINE THIS MORNING AND THE ENGINE RACED TO OVER 4000 RPM, HAVING NEVER TOUCHED THE ACCELERATOR PEDAL TODAY. SHUT IT DOWN AND STARTED IT AGAIN - SAME THING. NEVER SEEN ANYTHING LIKE THIS BEFORE ON THIS CAR. I LOOKED UNDER THE HOOD AND A BEIGE COLORED PLASTIC GUIDE FOR THE CRUISE CONTROL CABLE HAD A CHIP OUT OF THE SIDE OF THE GUIDE ENTRY POINT SUCH THAT THE CRUISE CONTROL CABLE AND SHEATH WERE CAUGHT OUT OF ALIGNMENT IN THE SLOT OF THE CHIP IN THE GUIDE. I PULLED OUT, STRAIGHTENED AND RESET THE CABLE, SHEATH AND GUIDE AND, AGAIN STARTED THE ENGINE. PERFECT IDLE. THIS IS VERY DANGEROUS IF IT WERE TO HAPPEN WHILE DRIVING! I WON'T DRIVE THIS CAR UNTIL I KNOW IT'S RESOLVED. DO YOU NEED PICTURES? I DON'T SEE ANY RECALL FOR THIS HERE... *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A GRINDING NOISE FOLLOWED BY A LOUD BANG. THE CONTACT STOPPED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE FRONT DRIVERS SIDE COIL SPRING FRACTURED AND HAD TO BE REPLACED. THE REAR DRIVERS SIDE COIL SPRING HAD ALSO FRACTURED AND WAS PREVIOUSLY REPLACED DURING ROUTINE MAINTENANCE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 06/05/12*LJ THE CONSUMER STATED THAT THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE SIDEWALL OF THE FRONT TIRE. UPDATED 06/06/2012*JS

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE ACCELERATED TO 35 MPH WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO RIVE THROUGH A RED LIGHT. IN ADDITION, THERE WAS AN EXCESSIVE INCREASE IN ENGINE RPMS WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 158,000.

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT ROTORS WERE WEARING PREMATURELY AND WERE REPLACED TEN TIMES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ADVISED THAT THE WEIGHT OF THE VEHICLE WAS CAUSING THE ROTORS TO WEAR PREMATURELY. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/24/12*LJ

WHILE ATTEMPTING TO MAKE A SHARP LEFT TURN ONTO A SIDE STREET, THE VEHICLE WENT INTO A DEEP EMBANKMENT RATHER THAN TURNING. THE FRONT DRIVER SIDE TIRE WAS TURNED LEFT AND THE FRONT PASSENGER SIDE TIRE WAS STRAIGHT WHEN THE VEHICLE CAME TO A HALT. THE CONCLUSION WAS A BROKEN TIE ROD. THE VEHICLE REMAINED UPRIGHT AS IT CAREENED DOWN THE HILL. THE CRASH RESULTED IN MINOR INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALED. *TR

THE VEHICLE LEFT THE DRIVEWAY AND APPROXIMATELY 30 SECONDS LATER THE FRONT RIGHT FRONT SPRING BROKE, COMING OUT OF ITS NORMAL POSITION, UNCOILING, THE SHARP EDGE OF THE SPRING CONTACTING THE FRONT RIGHT TIRE, RIPPING AN APPROXIMATE 24 INCH TEAR IN THE TIRE CAUSING INSTANT TIRE DEFLATION. THE INCIDENT OCCURRED AT APPROXIMATELY 25 MPH. *JS