2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- WIXON, MI
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ABNORMALLY. THE ACCELERATOR PEDAL HAD BECOME STUCK TO THE FLOORBOARD AND THE CONTACT HAD TO REPEATEDLY PUMP THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED TO 90 MPH AS THE CONTACT CONTINUED TO ABRUPTLY APPLY THE BRAKES. THE VEHICLE WAS THEN SHIFTED INTO NEUTRAL TO DISENGAGE THE VEHICLE SPEED CONTROL. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE VEHICLE SPEED CONTROL ACTUATOR CABLE WAS FRACTURED. HE THEN TAPED THE CABLES TOGETHER AND WAS ABLE TO DRIVE TO THE DEALER WHERE HE PURCHASED A NEW CABLE AND INSTALLED IT HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 207,625.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- STREAMWOOD, IL
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED THE DRIVERS SIDE TIRE WAS FLAT. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND IT CRASHED INTO A CURB. THE CONTACT REPLACED THE FLAT TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THE MECHANIC STATED THE FRONT COIL SPRING FRACTURED AND HAD TO BE REPLACED. THERE WAS A VOLUNTARY RECALL FOR THE FAILURE BUT THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/11/12 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- ALBUQUERQUE , NM
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE BRAKING FROM 2 MPH, THE VEHICLE ACCELERATED ABNORMALLY. THE FAILURE STOPPED WITHIN A FEW MINUTES AFTER THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 14,178. UPDATED 06/06/12 *BF THE CONSUMER STATED THE BRAKES HAD NO FAILURE. UPDATED 06/07/12*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- LITTLETON, CO
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED INCREASED ABNORMALLY AS THE VEHICLE ACCELERATED. THE CONTACT ENGAGED THE BRAKE PEDAL REPEATEDLY YET, THE VEHICLE CONTINUED TO ACCELERATE. THE SPEED RATE EVENTUALLY REDUCED WHICH ALLOWED THE VEHICLE TO BE MANEUVERED TO THE SIDE OF THE ROAD. THE GEAR WAS THEN SHIFTED INTO NEUTRAL AND THE ENGINE BEGAN TO ROAR LOUDLY WITH A DRASTIC INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP AND THEN INSPECTED THE ENGINE AREA WHERE HE DETECTED THAT THE CRUISE CONTROL CABLE WAS PARTIALLY FRAYED AND STUCK TO THE ACCELERATOR LINKAGE. THE CONTACT DISCONNECTED THE CRUISE CONTROL TO PREVENT THE ACCELERATION FAILURE FROM RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- DEARBORN, MI
MY TAURUS 2002, THREE DAYS AFTER I BOUGHT IT USED, EXHIBITED BEHAVIOR JUST LIKE THAT DESCRIBED IN PE12005 FOR 2005-2006 MODEL YEARS. I HAD TO LIMP HOME, ALTERNATING BETWEEN NEUTRAL AND DRIVE, BECAUSE THE ENGINE WAS STUCK AT APPROX 3500 RPM. TURNING THE ENGINE OFF AND ON DID NOT CURE THIS. AFTER ABOUT 20 HARROWING MINUTES DURING RUSH HOUR DRIVING THROUGH A NOT-SO-GREAT SECTION OF DETROIT, THE PROBLEM WENT AWAY. FORD TECHS COULD FIND NOTHING; THE PROBLEM HAS NOT RECURRED. HOWEVER, BASED ON PE12005, I WILL HAVE THE POSITION OF THE CRUISE CONTROL CABLE CHECKED IN CASE THAT WAS (OR COULD AGAIN BE) THE CULPRIT. *JS
Source: NHTSA WEB SITE -
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2002 FORD TAURUS- GALLOWAY, OH
I HAVE A 2002 FORD TAURUS SEDAN, AND WHILE DRIVING ABOUT A MONTH AGO I PUSHED GAS PEDAL TO ACCELERATE, THE THROTTLES BECAME STUCK CAUSING THE CARS ENGINE TO SPEED UP TO 80 MPH IN A 30 MPH SPEED ZONE. I HAD TO APPLY AS MUCH PRESSURE TO THE BREAKS AS I COULD TO CONTROL THE CAR, AND FINALLY I WAS ABLE TO PULL INTO A GAS STATION, WITH THE ENGINE STILL RACING, PUT THE CAR INTO PARK AND TURN OFF THE CAR. I WAS SO AFRAID I JUST SET IN THE CAR FOR ABOUT 10 MINUTES TO COLLECT MY THOUGHTS. I OPEN THE HOOD TO SEE IF ANYTHING HAD BROKEN OR CAME APART BUT COULD NOT FIND ANY UNUSUAL. I TURN THE CAR BACK ON, THE ENGINE WAS STILL RACING, I LOOKED FOR THE ACCELERATOR CABLE AND FOUND IT. HOWEVER, I NOTICE THAT THE SMALL PLASTIC O-RING ON THE CABLE USED AS A STOP WAS CAUGHT ON THE CORNER OF THE AIR INTAKE HOUSING. I PULLED BACK ON THE CABLE RELEASING IT. WHEN I LET GO OF THE CABLE IT WENT BACK TO ITS NORMAL POSITION, THE ENGINE STOPPED RACING AND SLOWED TO A NORMAL IDLE. I CREPT BACK HOME WERE THE CAR SET FOR TWO WEEKS BEFORE I HAD THE NERVES TO DRIVE IT AGAIN. IT HAPPEN AGAIN ON 3/14/12 WHEN I PUSHED THE ACCELERATOR PEDAL TO PASS A TRUCK ON I-70W IN COLUMBUS, OH.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 FORD TAURUS- EAST LANSING , MI
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE ENGINE RPMS WERE STUCK AT 4,000. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY TURNING THE IGNITION OFF. THE CONTACT RESTARTED THE ENGINE, AND THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE MECHANIC DISCONNECTED THE THROTTLE CABLE FROM THE CRUISE CONTROL MODULE. THE FAILURE AND CURRENT MILEAGES WERE 125,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE CRUISE CONTROL WAS NOT ACTIVATED AT THE TIME OF THE OCCURRENCE. THE PLASTIC SHEATH AROUND THE CABLE SPLIT AND BECAME HOOKED TO THE BRACKET, WHICH FORCED THE CRUISE THROTTLE STAY OPEN. UPDATED 04/30/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- VIRGINIA BEACH, VA
LEAVING THE DEALER--BEACH FORD---THROTTLE HUNG WIDE OPEN AND COULD NOT STOP THE CAR. WENT BACK TO DEALER AND TECH. SAID " CRUISE CONTROL CABLE CAME LOOSE AND HUNG THROTTLE OPEN" TECH--GLUED TOGETHER AND I DRIVE THIS WAY NOW. SAID HE WOULD PUT HIS WIFE IN THE CAR BECAUSE IT IS SAFE NOW. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- GASTONIA, NC
WAS RIDING DOWN THE ROAD AT 45MPH AND WENT TO SLOW THE CAR DOWN AT A STOP LIGHT AND THE THROTTLE FAILED TO DISENGAGE WAS ABLE TO BRING THE VEHICLE TO A STOP USING BRAKES AND SHIFTED TO NEUTRAL TO TURN THE VEHICLE OFF. OPENED UP THE HOOD AND FOUND A SLEEVE WAS STUCK TO THE HOUSING BODY CAUSING THE THROTTLE CABLE TO NOT DISENGAGE PROPERLY. WE RESEATED THE SLEEVE AND TAPED UP THE JOINT IN ORDER TO GET THE VEHICLE HOME. WE NOTICED AN INVESTIGATION ABOUT THIS PROBLEM AND OTHER INCIDENTS SIMILAR TO OURS SO WE THOUGHT WE MAY NEED TO REPORT THIS AS WELL. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- ETTRICK, WI
THIS VEHICLE WAS OWNED BY MY MOM WHEN THIS INCIDENT OCCURRED. SHE WAS ENTERING HER GARAGE WHEN THE VEHICLE BEGAN ACCELERATING UNCONTROLLABLY AND WENT THROUGH HER GARAGE DOOR AND WALL. SHE WAS NOT INJURED IN THE INCIDENT BUT HER CAR AND GARAGE WERE. SHE TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP WHERE THE CAR WAS PURCHASED BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. SHE DID NOT FEEL COMFORTABLE DRIVING THE VEHICLE UNTIL IT WAS REPAIRED. AFTER SOME TIME THE FORD DEALERSHIP FINALLY DECIDED TO REPLACE THE COMPUTER (I BELIEVE). WHEN SHE BROUGHT THE CAR TO THE DEALERSHIP SHE WAS TOLD THERE WERE NO RECALLS AND NO INVESTIGATION INTO STICKING ACCELERATORS. *TR
Source: NHTSA WEB SITE