2013 FORD TAURUS Complaints

POWER STEERING WENT OUT COMPLETELY WITHOUT WARNING. VERY DANGEROUS OTHERS HAVE THE SAME ISSUE. IT SEEMS TO BE DUE TO HEAT CAUSING ELECTRIC ASSIST STEERING TO FAIL. FORD DESIGN THE ELECTRIC ASSIST MOTOR TO SIT DIRECTLY BEHIND THE CATALYTIC CONVERTER.

15V340000 14V393000 20V072000 15V812000 16V621000 13V270000 15V040000 13V227000

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THE POWER STEERING WARNING LIGHT ILLUMINATED INTERMITTENTLY PRIOR TO THE VEHICLE LOSING POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT HE WOULD RESTART THE VEHICLE WHENEVER THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HE WAITED APPROXIMATELY 5 MINUTES AS INSTRUCTED IN THE OWNERS MANUAL BEFORE THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT SHORTLY AFTERWARDS THE FAILURE RECURRED. THE CONTACT REPEATED THE ACTIONS AS BEFORE AND REGAINED POWER STEERING WHILE DRIVING HOME. BILL BRANDT FORD (8100 BRENTWOOD BLVD, BRENTWOOD, CA 94513, (925) 634-3551) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.*DT*JB

RIVERTOWN FORD HAS CLAIMED TO INSPECT THE REAR TOELINK AND COULD NOT HAVE CONSIDERING I'VE FELT THE REAR END TRAILING FROM TIME TO TIME AND NOTICED UPON INSPECTION DEPLOYED BY MYSELF VISUALLY THAT THE DRIVER SIDE TOELINK HAD BEEN CRACKING. WHEN I NOTIFIED FORD BY PHONE THE DEALERSHIP AT THAT TIME BRUSHED ME OFF WHEN I FINALLY TALKED THEM INTO AT LEAST DOING A MULTI POINT INSPECTION THAT I PAID FOR THEY CLAIMED THEY HADN'T NOTICED ANYTHING. THEY THEN AND SINCE THEN REFUSE TO EVEN LOOK AT THE SUSPENSION WITHOUT A 300$ FEE. (2 THE OTHER INSTANCE IS AFTER RECEIVING DAMAGE TO MY PASSENGER SIDE FENDER AND OBTAINING A "SHORT" IN MY BCM I STARTED TO GET IMMOBERLIZER MESSAGES. P161-2A INCORRECT MESSAGE FROM IMMOBILIZER. I DIAGNOSED THE ISSUE WITH MY LAPTOP AND OBD2 PASSTHRU DEVICE AND AFTER SEEING THE ISSUE WAS FROM PATS WHICH BY THE WAY ISN'T EVEN PRESENT IN THE 2013-19 FORD POLICE INTERCEPTOR SEDANS FORD AGAIN WANTED 400$ TO"DIAGNOSE" THE VEHICLE IN WHICH I HAD COMMUNICATED WITH THE SUPERVISOR TRYING TO CONFIRM MY FEAR OF PAYING THE AMOUNT WILL THEY BE ABLE TO AT LEAST REPAIR OR BE FURTHER ALONG.THEY INFORMED ME THAT THEY COULDN'T EVEN FIX OR PROGRAM THE ISSUE IF THIS IS THE CASE. AFTER THEY INSTRUCTED ME TO TOW IT THERE AND HAVING MY VEHICLE FOR APPROXIMATELY 2 WEEKS THEY AGAIN TRYING TO RECEIVE MORE MONEY AND CLAIMS OF PROBABLY NOT GOING TO BE ABLE TO FIX IT BY THE SERVICE TECH I REFUSED TO PAY FOR ANY RIDICULOUS CLAIMS OF NOT BEING ABLE TO PROGRAM THEIR OWN FORD I THEN HAD TO GET THE VEHICLE TOWED BACK TO MY HOUSE AND AFTER 2 MONTHS I STILL HAVE THE SAME MESSAGE AFTER PCM AND BCM REPLACEMENT (2 SEPARATE INSTANCES) DATES ARE FOR TOELINK ISSUE PATS IS A CURRENT ISSUE

TOOK CAR IN BECAUSE OF POOR HANDLING AND ACCESSOVE TIRE WARE FIND OUT TOE CONTROL LINK IS BAD AFTER CHECKING THERE'S BEEN A PROBLEM WITH THAT PART. I THINK THERE SHOULD BE A RECALL FOR SAFETY REASONS.

THE REAR SUSPENSION TOE LINK FAILED ON MY VEHICLE WHILE I WAS DRIVING IN CITY TRAFFIC, GOING STRAIGHT. I COULD ONLY GO 5 MPH TO THE NEAREST REPAIR SHOP AS THE REAR WHEEL WAS NEAR FALLING OFF. THERE ARE SEVERAL RECALLS FOR THIS IDENTICAL PART, BUT NOT MY SPECIFIC VIN.....EVEN THOUGH IT'S THE IDENTICAL PART UNDER OTHER RECALLS. SAFETY RECALL 20S04, 20S62, 19S17, TO NAME A FEW.

POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING MAKING THE STEERING IMPOSSIBLE TO TURN. WHEN THE LOSS OF POWER STEERING HAPPENS A CODE POPS UP SAYING 'POWER STEERING ASSIST FAULT '

EXPERIENCED LOSS OF STEERING/STEERING WHEEL FROZE UP AND COULD NOT BE TURNED; INITIALLY OCCURRED AT HOME IN DRIVEWAY WHEN STATIONARY OVERNIGHT BUT GETTING MORE FREQUENT AND PROGRESSIVELY WORSE. THERE IS A SAFETY RECALL (15S18, SUPPLEMENTS #1, #2 AND #3) AND A FORD PROGRAM (15N01) IN PLACE REGARDING THIS ISSUE BUT MY VEHICLE WAS MANUFACTURED 11/2012 AND FORD SAYS IT IS NOT COVERED BY THIS RECALL ALTHOUGH THE PROBLEM IS THE SAME. I CALLED 2 DEALERS AND DID A CHAT WITH FORD BUT WAS STILL TOLD "NO". SO I NOW HAVE TO MAKE A HIGH DOLLAR REPAIR ON A COMPONENT THAT SHOULD BE COVERED. SENDING LETTER TO PRESIDENT OF FORD MOTOR COMPANY TO COMPLAIN AS WELL. THIS IS A SERIOUS SAFETY ISSUE AND FORD NEEDS TO WIDEN THE DATES COVERED FOR THE RECALL AND REIMBURSE ME FOR THE EXPENSE THEY SHOULD HAVE COVERED INITIALLY.

I HAD PROBLEMS WITH MY FUEL INJECTION FOR ALMOST 2 YEARS LOOKED IT UP AND EVEN TOOK IT TO 3 DEALERSHIPS AND A FULL SERVICES PLACE ALL SAYING THE SAME THING. SO I LOOKED IT UP AND THERE WAS A RECALL FOR IT AND SEATBELTS AND AIRBAGS BUT MY VIN# WASN'T ON THE LIST. EVERYONE I KNOW WHO GOT A CAR LIKE MINES HAD THE RECALL AND WAS FIXED. I AM NOW PAYING OUT OF POCKET FOR THE AIRBAGS AND MY RADIO AND BACK CAM NOW IS ACTING CRAZY SHOW UPSIDE DOWN AND THE RADIO KEEP GOING OUT. I NEED SOME HELP CAN'T AFFORD ALL THESE ISSUES WITH MY CAR WHEN THEY ARE ON YOUR RECALL LIST .PLEASE IF YOU CAN RE-EVALUATE MY NUMBER THE BACK CAM ACTS UP WHEN BACKING UP EVERYTHING IS UPSIDE DOWN. THE FUEL INJECTION HAVE PROBLEMS WHEN STARTING AND WHILE DRIVING IT WILL SLOW DOWN THEN CAUGHT UP AND SPEED UP. THE AIRBAGS RECENTLY CAME OUT GETTING IT FIX BY A BODY SHOP AND PAYING OUT OF POCKET TO KEEP MY INSURANCE FROM TOTALING IT OUT. THE SEAT BELTS KEEP LOCKING UP AT TIMES. LOVE MY CAR PLEASE HELP IF POSSIBLE

WAS INVOLVED IN A ACCIDENT ANTI LOCK BRAKES DID NOT ENGAGE PRIOR TO ACCIDENT AS THE TIRES LOCKED UP WHEN PRESSING ON THE BRAKES RESULTING IN THE ACCIDENT . THE ACCIDENT HAPPENED ON A INTERSTATE HIGHWAY WHILE IN MOTION