1991 FORD TAURUS Complaints

MY FORD TAURUS 1991 STATION WAGON LUNGED FORWARD UNCONTROLLABLY AFTER BACKING UP, BRAKING, THEN STARTING TO GO FORWARD. IT WENT AGAINST A WALL, THE BRAKE DIDN'T WORK, THE FRONT OF THE CAR WAS CRASHED, I HAD TO PUT IT INTO PARK TO STOP IT. PLEASE LET ME KNOW IF ANY OTHER CAR SAME MAKE AND MODEL HAS HAD THE SAME PROBLEM. MY MECHANIC TESTED IT AND IT DID THIS ANOTHER 3 TIMES.*AK

I WAS NOTIFIED BY MY MECHANIC THAT MY 1991 TAURUS-STATION WAGON HAD A RECALL REGARDING THE SUB-FRAME. HE SUGGESTED I CALL RIZZO-FORD IN NO. PROVIDENCE, R.I. ON MINERAL SPRING AVE. WHEN I CALLED I SPOKE TO REPRESENTATIVE RICK MARRCONTE AND HE AGREED THAT THERE WAS A RECALL AND HE WOULD FIX MY CAR, BRING IT IN HE SAID. A FEW DAYS LATER RICK CALLS ME BACK TO INFORM ME THAT NOT ONLY THE NUT OF THE SUBFRAME WAS ROTTED, BUT ALSO THE SUBFRAME ITSELF WAS ROTTED AND IT WOULD COST $900.00 TO FIX AND HE TOLD ME MY CAR WAS NOT WORTH IT. TO MAKE A LONG STORY SHORT, I PLAYED PHONE TAG WITH THE FORD MOTOR COMPANY HOT LINE WHICH SEEMED LIKE FOREVER. A SHEILA INFORMED ME THAT THEY WERE WILLING TO PAY FOR THE REPAIR IF THE COMPANY AGREED TO REPAIR IT. SHE LATER EXPLAINED THEY REFUSED TO FIX MY CAR. THIS FAULT IN MY CAR ALMOST HAD ME AND MY 6 YEAR OLD GRANDSON IN AN ACCIDENT. WHEN I TOLD THE WOMAN SHEILA THIS SHE EXPLAINED TO ME THAT I SHOULD HAVE KNOWN WHEN BUYING THIS CAR THAT I SHOULD HAVE CALLED TO FIND OUT ABOUT THE RECALLS. THIS I DO NOT UNDERSTAND...SHE WANTED ME TO CALL AND FIND OUT IF MY CAR WAS A 'LEMON'? NOW BECAUSE THIS DEALERSHIP REFUSED TO HELP ME IT NOW MAKES IT DIFFICULT FOR ME TO PERHAPS GO TO ANOTHER FORD DEALERSHIP THAT MAY HAVE BE ABLE TO HELP ME. I AM A STUDENT @ URI/CCE, ALSO WORKING, AND TAKING CARE OF MY 80 YEAR OLD FATHER. PRIOR TO THIS DAMAGE I HAD JUST FIX THIS CAR FOR $750.00, WHICH I COULD NOT AFFORD IN THE FIRST PLACE. THIS APPEARS TO BE DISHONEST AND A WAY TO GET PEOPLE TO GIVE FORD EVEN MORE MONEY TOWARDS THEIR 'DAMAGING POOL'. IS THERE ANY RECOURSE I CAN TAKE? PLEASE ADVICE. MARIA D. O'CONNOR *JB

WHEN ACCELERATING FROM A COMPLETE STOP A JERKING MOTION WAS PRODUCED. AS A RESULT, STEERING BECAME DIFFICULT. DEALER STATED MOTOR MOUNTS FAILED. A RECALL 98V323000 WAS ISSUED, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

AFTER THE RECOMMENDED 1 YEAR WAIT FOR WAXING, I DECIDED SINCE THE MILD WASHINGS WERE CONTINUING TO MAKE THE CAR DULLER I WOULD GIVE IT A SHINE. IT WAS BAD ENOUGH THAT PAINT CONTINUED TO COME OFF WHEN DRYING REGULARLY BUT I WAS MORTIFIED WHEN I TESTED AN AREA AND IT LOOKED LIKE WATER COLORS WERE USED AS PAINT. AFTER ALL THESE YEARS, I HAVE CALLED FORD SEVERAL TIMES WITH NO LUCK. ON ONE OCCASION A UNDISCLOSED PERSON SAID IT SOUNDED LIKE THERE WAS NOT ENOUGH OR NO CLEAR COAT AND I SHOULD TAKE IT TO WHERE I PURCHASED IT AND HAVE THEM LOOK AT IT. SO LUCKILY THE STADIUM AUTOMALL IN RUTHERFORD IS DIRECTLY ACROSS THE STREET FROM WHERE I LIVE. THIS IS ALSO WHERE I PURCHASED IT 13 YEARS AGO. THE MAN ADMITTED IT WAS DULL AND A GOOD WAXING PROFESSIONALLY WOULD HELP. I TOLD HIM I WOULD BE TO EMBARASSED BECAUSE THE PAINT COMES OFF EVEN WHEN I DRY IT AFTER A WASHING. HE NEVER CHECKED IF THEY WERE HAVING PROBLEMS AND TOLD ME THERE WAS NOTHING THEY WOULD DO ABOUT IT.I MUST POINT OUT WE ARE AVID FORD BUYERS AND MY HUSBANDS 10 YEAR OLD TRUCK WAS RE-PAINTED FROM THE SAME PROBLEM. ALSO AS THE ORIGINAL OWNER THE RECALLS LISTED IN YOUR WEB PAGE ON MY VEHICLE WERE ONLY ONCE REPORTED TO ME. THAT THE WAS THE CHILD SAFETY CATCH. JUST RECENTLY MY TIE-ROD SNAPPED ON RT.3 IN SECAUCUS, N.J. LUCKILY FOR ME I AM STILL ALIVE TO WRITE TO YOU. P.S. THE OTHER THINGS SUCH AS ROTORS EXCETERA HAVE ALSO BEEN DONE AT MY EXPENSE. MY CAR ONLY JUST CLICKED OVR 89,000 MILES FOR GOODNESS SAKE. THIS IS THE BEST WEBSITE!! EVEN IF NOTHING COMES OUT OF IT.*AK

WHILE DRIVING AT ANY SPEED CHILD IS ABLE TO FREE HERSELF FROM THE CHILD SAFETY SEAT. ALSO, THE LATCH ON THE HARNESS IS VERY DIFFICULT TO UNDO ONCE IT IS CLOSED. ONE OR THE OTHER OF THESE INCIDENTS OCCURRED AT LEASE NINE TIMES IN THE LAST TWELVE MONTHS.*AK

TRANSMISSION JUMPED INTO NEUTRAL WHILE GOING UP HILLS. ONCE WHILE GOING UP A HILL, TRANSMISSION WENT INTO REVERSE, AND VEHICLE WENT BACKWARDS, NEARLY HITTING ANOTHER CAR. *AK *JB

OEM AUTOMATIC TRANSMISSION FAILED, REQUIRING INSTALLATION OF RE-MANUFACTURED TRANSMISSION AT COST OF $2,862.51. *JB

OEM 3.8 LITER V6 ENGINE FAILED, REQUIRING INSTALLTION OF RE-MANUFACTURED ENGINE AT COST OF $3608.47. *JB

I CAN'T POSSIBLY REMEMBER THE DATES THESE THINGS HAPPENED. I PUT A NEW (USED) TRANSMISSION AND THIS ONE IS SLIPPING. I PUT MORE BRAKE PADS AND CALIPERS THAN YOU WOULD USE IN A LIFE TIME. THE SPRINGS ARE WEAK IN THE BACK, BUT TO EXSPENSIVE TO CHANGE. I PUT A NEW FUEL PUMP AND GAS TANK. I'VE PUT A NEW EGR VALVE, OXYGEN SENSOR, THROTTLE SENSOR, AIR TEMP SENSOR. I PUT A BLINKER SWITCH AND NEW STRUTS BECAUSE MINE BROKE. 3 OUT OF 4 OF MY DOORS WILL NOT OPEN BECAUSE OF THE HANDLES. THESE ARE JUST A FEW OF THE THINGS I WROTE DOWN OR CAN REMEMBER. NOW IT WILL NOT START UNLESS I PUMP THE GAS(IT'S FUEL INJECTED) AND KEEP TURNING IT OVER AND OVER. THEN I'M NOT SURE IF IT WILL START AGAIN WHEN I SHUT IT OFF. THE FUEL PUMP IS WORKING I THINK, I CAN HEAR IT. I BOUGHT THE CAR USED AND THE PERSON PUT A 1989 MOTOR INTO A 1991 BODY. THESE THINGS STILL WENT WRONG WITH THE CAR EITHER WAY. I DID NOT CHECK ANY BELOW BECAUSE I'M NOT SURE WHAT TO CHECK.

MY 1991 FORD TAURUS WAGON HAS ALWAYS HAD MAJOR TRANSAXLE PROBLEMS! ON TWO SEPARATE OCCASIONS THE TRANSMISSION PAN BOLTS LOOSSENED ON THEIR OWN. THIS HAS CAUSED PREMATURE TRANSMISSION DAMAGE, AND NOW THE WAGON RUNS MISSERABLY! THOUGH WE TIGHTENED UP THE BOLTS (FOR THE THIRD TIME) ENOUGH DAMAGE OCCURED TO THE TRANSMISSION AND NOW THE WHOLE TRANSMISSION NEEDS REPLACEMENT. I PUT A NEW ONE IN WHEN I BOUGHT IT. I WILL NEVER BUY ANOTHER FORD AGAIN, AND SEVERAL PEOPLE WHO I AM AQUAINTED WITH WILL KNOW MY LITTLE FORD ORDEAL AS WELL (I'LL MAKE IT A POINT THAT THEY KNOW). HOW COULD A COMPANY THAT HAS BEEN MAKING CARS FOR SO LONG GO SO DAMM ASTRAY? SOME ONE TOLD ME THAT FORD SPELLED IN REVERSE STANDS FOR: "DRIVER RETURNS ON FOOT."...DROF *LA