2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- ALBANY, NY
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED THAT THE REAR COIL SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- CINCINNATI, OH
NOTICED GRINDING/RUBBING NOISE WHILE DRIVING; NOISE VARIED WITH SPEED, TURNING AND BRAKING. OBSERVED RUBBER RESIDUE IN LEFT REAR WHEEL, ON WHEEL WELL. REMOVED WHEEL, DISCOVERED COIL SPRING RUSTED AND DISLODGED FROM LOWER SUPPORT AND WAS SHAVING THE TIRE. LOSS OF TREAD OBSERVED. COIL SPRING WAS SUBSEQUENTLY CUT TO REMOVE IMPACTING AREA AND WILL BE REPLACED. NO INJURIES. FORD HAS ISSUED A RECALL ON SIMILAR MODELS IN SIMILAR YEARS FOR THE FRONT COIL SPRING; INTERNET REPORTS INDICATE THAT THE PROBLEM MAY NOT BE LIMITED TO THE PARTS ALREADY RECALLED BY FORD. THE RECALL MAY NEED TO BE EXPANDED TO COVER THE REAR SPRINGS AS WELL. UPON REPLACEMENT, WILL KEEP BROKEN PART AND REQUEST SERVICER TO SUBMIT INFORMATION TO NHTSA AS WELL. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- AVA, IL
WE DISCOVERED OUR 2002 TAURUS IN THE DRIVEWAY WITH A COMPLETELY FLAT TIRE. UPON REMOVAL OF THE TIRE TO PUT ON A TEMP TIRE WE DISCOVERED THE COIL (FRONT PASSENGER) HAD BROKEN AND HAD PUNCTURED THE TIRE (IT WAS ACTUALLY THROUGH THE TIRE AND WE HAD TO WORK TO GET IT OUT OF THE TIRE). LUCKILY NO ONE WAS DRIVING THE VEHICLE AT THE TIME. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- FARIBAULT, MN
TL*THE CONTACT OWNS A 2002 FORD TAURUS SES. THE CONTACTS STATED WHILE DRIVING APPROXIMATELY 25 MPH HE HEARD A LOUD NOISE, THEN THE FRONT LEFT SIDE OF THE VEHICLE FELL ONTO THE GROUND. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT THE FRONT SPRING HAD FRACTURED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS. AN INDEPENDENT MECHANIC ADVISED HIM THAT HE WAS AWARE OF THE FAILURE AND THE SPRING NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- URBANDALE, IA
I OWN A 2002 FORD TAURUS THAT HAS APPROXIMATELY 39,000 MILES ON IT. ON MONDAY JUNE 13, 2011 I WAS BACKING OUT OF THE PARKING SPACE AT WORK AND HEARD A LOUD NOISE. I GOT OUT AND MY LEFT FRONT TIRE WAS FLAT. I ATTEMPTED TO USE THE SCISSOR JACK THAT CAME WITH THE CAR BUT IT COLLAPSED AND BROKE. I HAD TO HAVE THE CAR TOWED. THE FRONT STRUT AND SPRING BROKE AND EXPLODED INTO THE TIRE. TODAY I HAVE SPENT $1,200 FOR THE REPAIR OF BOTH FRONT SPRINGS AND STRUTS AND 2 NEW TIRES. I WANT TO KNOW WHO TO ADDRESS SO THAT I CAN GET REIMBURSED FOR THIS OBVIOUS SAFETY ISSUE. I COULD HAVE BEEN KILLED IF I HAVE BEEN ON THE ROAD DRIVING. I AM REPORTING THIS INCIDENT TO THE FEDERAL AGENCY THAT LOOKS INTO SAFETY RECALLS.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2002 FORD TAURUS- MAPLE SHADE, NJ
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE ANTI THEFT DEVICE ACTIVATED ON FIVE OCCASIONS, CAUSING THE VEHICLE TO STALL. THE VEHICLE WOULD NOT RESTART UNTIL THE ANTI THEFT DEVICE DE-ACTIVATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- AVERILL PARK, NY
MY CAR WAS JUST SITTING IN THE DRIVE WAY, UNTOUCHED, WHEN THE COIL SPRING JUST BROKE AND A PIECE WENT IN TO MY TIRE FOR NO APPARENT REASON. IT SHOULD ALSO BE NOTED THAT ON JUNE 3, 2011, I WAS HAVING A MUFFLER REPLACED WHENTHE MECHANIC NOTICED THAT MY REAR COIL SPRING WAS BROKE WITH A PIECE OF THE REMAINING COIL SPRING WITHIN A HALF INCH OF MY TIRE. IT WAS QUITE COSTLY TO REPAIR EACH TIME. I FEEL EXTREMELY LUCKY TO NOT HAVE BEEN DRIVING MY CAR AT THE TIME THIS OCCURED.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 FORD TAURUS- GOLD BAR , WA
THIS MORNING AS I WAS BACKING OUT OF MY DRIVEWAY, I HEARD A GRINDING SOUND COMING FROM THE FRONT PASSENGER TIRE. I STOPPED THE CAR AND LOOKED UNDER THE CAR TO CHECK FOR OBSTRUCTIONS. I THEN TURNED THE CAR AROUND AND BACKED IT BACK INTO THE DRIVEWAY. I BEGAN TO PULL FORWARD SLOWLY, ATTEMPTING TO DETERMINE IF THE NOISE WAS FROM THE BRAKE. AT THAT POINT THE TIRE BLEW, AND THE WAS A LOUD POP. UPON REMOVING THE TIRE, I WAS ABLE TO SEE THE COIL AROUND THE STRUT HAD EMBEDDED ITSELF INTO THE SIDEWALL OF THE TIRE, AND TORE A RING ALL THE WAY AROUND. IT LOOKS AS IF I TRIED TO OPEN THE TIRE WITH A CAN OPENER. AFTER REMOVING THE STRUT AND THE COIL, I WAS ABLE TO SEE THAT A PIECE OF THE COIL HAD SNAPPED OFF UP NEAR THE TOP. AFTER LOOKING AT THE POINT OF THE BREAK, I WAS ABLE TO SEE THAT THERE WAS NO EROSION, OR RUSTING. THE MECHANIC WHO IS REPAIRING THE STRUT IS QUITE STUNNED, AS IS EVERYONE ELSE WHO HAS SEEN THE PICTURES OF THE TIRE, AND THE COIL. APPARENTLY SOMETHING LIKE THIS HAPPENING IS QUITE RARE. IN FACT, THEY ALL HAVE SAID THAT THEY HAVE NEVER HEARD OF SOMETHING LIKE THIS HAPPENING. I AM GRATEFUL THAT IT DID NOT HAPPEN AS WE WERE DRIVING ON THE ROAD. YESTERDAY EVENING THE CAR WAS FINE, AND NOT MAKING ANY OF THE GRINDING NOISE AT ALL. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- BURTON, OH
THE RIGHT REAR SUSPENSION COIL BROKE AND PUNCTURED THE CORRESPONDING TIRE, CAUSING IT TO GO FLAT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, THE LEFT REAR COIL WAS ALSO FOUND TO BE IN DEFECT AND NO LONGER SAFE FOR DRIVING. LUCKILY, I WAS NOT DRIVING AT A FAST SPEED WHEN THE INCIDENT OCCURRED. UPON FIRST GETTING THE VEHICLE, WE SAW MANY REPORTS OF THE FRONT SUSPENSION COILS BREAKING AT LOW MILEAGE, IN ADDITION TO SEVERAL REAR COILS BREAKING DESCRIBED ON THIS SITE : HTTP://WWW.CARCOMPLAINTS.COM/FORD/TAURUS/2002/SUSPENSION/BROKEN_FRONT_SPRING.SHTML
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 FORD TAURUS- WEST BEND, WI
2002 FORD TAURUS WAGON, FRONT COIL SPRING FAILURE WITH TIRE PUNCTURE. SLOWING AS APPROACHING TRAFFIC SIGNAL, SPEED 22MPH, FRONT PASSENGER COIL FAILED. BROKEN COIL SPRING THEN PUNCTURED TIRE, RIPPING LARGE GASH IN INSIDE SIDEWALL CAUSING IMMEDIATE DEFLATION AND BODY OF CAR DROPPED TO THE GROUND SUDDENLY. CUT IN TIRE IS 180 DEGREES AROUND TIRE, . INCIDENT REQUIRED USE OF A TOW TRUCK AND REPLACEMENT OF BOTH FRONT COIL SPRINGS AND REPLACEMENT OF ONE TIRE. THANKFUL THAT THIS INCIDENT DIDN'T HAPPEN FIVE MINUTES LATER ON THE FREEWAY AT 65 MPH. AS LOSS OF CONTROL WOULD HAVE BEEN PROBABLE.
Source: PORTABLE SAFETY COMPLAINT FORM