2002 FORD TAURUS Complaints

View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD TAURUS
    - PORT WAYNE, IN

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AFTER PURCHASING 4 NEW TIRES HE NOTICED THAT WHILE DRIVING THE FRONT DRIVERS SIDE BECAME FLAT. THE VEHICLE WAS TOWED TO A TIRE DEALER WHO ADVISED HIM THAT THE FRONT COIL SPRINGS HAD PUNCTURED THE TIRE CAUSING THE FLAT. THE FRONT DRIVERS SIDE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 06/16/11 *BF THE CONSUMER STATED HE WAS IN THE GARAGE. WHEN HE SHIFTED THE VEHICLE IN REVERSE, THE LEFT FRONT TIRE EXPLODED. THE CONSUMER TOOK THE VEHICLE TOOK GOODYEAR WHERE THEY INFROMED HIM THE BOTH COIL SPRINGS NEEDED TO BE REPLACED. ALSO, THE DRIVERS SIDE WINDOW WOULD NOT GO UP OR DOWN AND ANTI-LOCK BRAKES WERE NOT WORKING. UPDATED 11/16/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - BERKLEY, MI

    THE FRONT DRIVERS SIDE SPRING BROKE AND PUNCTURED THE TIRE ON MY 2002 FORD TAURUS. IT WAS PARKED IN MY DRIVEWAY AND WHEN I WENT TO DRIVE IT FAILED. I HAVE SEEN ON FORUMS THAT THIS HAS BEEN AN ISSUE WITH OTHER PEOPLE AND FORD HAD RECALLS UNTIL 2001 FOR THE EXACT ISSUE. THERE IS A DEFECT INVESTIGATION GOING ON. PLEASE REFERENCE NHTSA ACTION NUMBER : EA08018. MINE IS THE EXACT ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - WOODBURY, NJ

    THE SPRING OF THE FRONT STRUT ASSEMBLY ON MY 2002 FORD TAURUS BROKE IN HALF WHILE DRIVING THE CAR. THERE WAS NO RUST OF ANY KIND AROUND IT. THE STRUT ASSEMBLY WAS THE ORIGINAL ONE FORM THE FORD FACTORY. I SAW ONLINE THAT THIS IS A COMMON AND EXTREMELY DANGEROUS ISSUE FOR WHICH FORD ISSUED A RECALL THAT GOES UP TO 2001 MODELS. I WONDER WHY NEWER MODELS WERE NOT INCLUDED IF THE ISSUE WAS NEVER RESOLVED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - HANOVER TOWNSHIP, PA

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AND THOUGHT SHE HIT SOMETHING. AFTER INSPECTING THE VEHICLE SHE NOTICED THAT THERE WAS A FLAT TIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HER THAT THE FRONT PASSENGER SIDE COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT PASSENGER SIDE COIL SPRINGS. IN ADDITION, AFTER TAKING THE VEHICLE THROUGH INSPECTION THEY ADVISED HER THAT FRONT END LINKS WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT END LINKS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE INNER TIE RODS WERE ALSO REPLACED. UPDATED 01/30/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - GRAND FORKS, ND

    DRIVER FRONT COIL SPRING SNAPPED AND PUNCTURED TIRE. HAD TO REPLACE BOTH FRONTS. REARS HAD SNAPPED AS WELL. REPLACED THEM TOO. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - MENOMONEE FALLS, WI

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT STATED THAT THE FRONT DRIVERS SIDE COIL SPRING FRACTURED. THE CONTACT DID NOT INFORM THE DEALER; HOWEVER, THE MANUFACTURER ADVISED THE CONTACT THAT HER VEHICLE HAD NOT BEEN INCLUDED IN RECALL NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - HAMBURG, NY

    DRIVING VEH ON ROAD,FRONT SPRING BUSTED, CAUSING DAMAGE TO TIRE+POSSIBLE DAMAGE TO OTHER PARTS OF VEHICLE IN THAT AREA. HAD TO REPLACE STRUT AND SPRINGS, AND OF COURSE IT IS HIGHLY RECOMMENDED THAT BOTH FRONT STRUTS + SPRINGS BE REPLACED. VEH IS 2002 FORD TAURUS---FORD DID RECALL FOR EXACT PROBLEM-BUT ONLY FOR 1998,1999,2000,+2001 YEARS. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - WINDSOR, CT

    AT 7:30 AM ON APRIL 29, 2011, I LEFT MY APARTMENT AND GOT INTO MY CAR TO DRIVE TO WORK. I TURNED ON THE IGNITION AND WENT TO BACK OUT AND IMMEDIATELY I HEARD A SCRAPING NOISE. I GOT OUT OF THE CAR AND NOTICED THE TIRE WAS COMPLETELY FLAT. I CALLED AAA AND THEY ARRIVED BY 8:00 AM AND THE GENTLEMAN REMOVED THE TIRE AND FOUND THAT IT WAS TORE IN HALF IN A SEMI-CIRCLE SHAPE. HE THEN LOOKED AT THE SPRING AND REALIZED THAT IT WAS COMPLETED BROKE IN HALF AS WELL. THE SPRING WAS COMPLETELY CRACKED AND WAS BROKEN OFF FROM THE TOP WHERE IT WAS MOUNTED AS WELL. HE THEN CALLED A TOW TRUCK TO COME, WHICH TOOK THE CAR TO A NEARBY MECHANIC TO REPAIR THE ISSUE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 FORD TAURUS
    - TEANECK, NJ

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE LEAVING THE DRIVEWAY HE HEARD A LOUD NOISE AND PULLED TO THE SIDE OF THE ROAD. HE THEN LOOKED AT THE FRONT DRIVERS SIDE AND DIDN'T SEE ANYTHING. WHEN HE ENTERED THE VEHICLE AND DROVE A FEW MORE FEET THE NOISE RECURRED. HE DECIDED TO PLACE THE SPARE TIRE ON THE VEHICLE AND NOTICED THAT A WIRE WAS FRACTURED THAT HAD PUNCTURED THE TIRE. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE COIL SPRINGS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - JENISON, MI

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 35 MPH BOTH FRONT AND BACK COIL SPRINGS BROKE. THE FAILURE CAUSED THE FRONT OF THE VEHICLE TO FALL ON THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER WHO REPAIRED THE VEHICLE. THE DEALER INFORMED HIM THAT HIS YEAR, MAKE AND MODEL VEHICLE DOES NOT HAVE ANY RECALLS OR WARRANTIES; THEREFORE, HE HAD TO PAY FOR THE COST OF THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE