2001 FORD TAURUS Complaints

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS FRACTURED. ONE OF THE REAR CORNERS OF THE VEHICLE WAS LEANING EXTREMELY LOW. THROUGH ONLINE RESEARCH, HE DISCOVERED VARIOUS COMPLAINTS FOR THE SAME ISSUE FROM OTHER CONSUMERS. THE SPRING ALSO BECAME DISLODGED FROM ITS NORMAL POSITION. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER; HOWEVER, THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE REAR SPRINGS AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 129,735 AND FAILURE MILEAGE WAS APPROXIMATELY 129,600.

I HAVE A 2001 FORD TAURUS SES. ABOUT 5 MONTHS AGO (~90 K MILES) MY FRONT PASSENGER SIDE SPRING BROKE. THE SPRING WAS REPLACED UNDER RECALL. YESTERDAY (~103 K MILES), I FOUND THE REAR DRIVER SIDE COIL SPRING ALSO CRACKED OPEN AND HANGING VERY NEAR TO THE TIRE. THIS CAR DRIVES 98% ON I-94 AT A SPEED OF 75MPH. THANK GOD THE BROKEN SPRING DID NOT POP MY TIRE OPEN. DEALER CHECKED AND FOUND BOTH THE REAR SPRINGS BROKEN. A $385 ESTIMATE IS GIVEN FOR JUST REPLACING THE SPRING (NOT THE STRUTS). I CHECKED ON THE INTERNET AND FOUND THIS IS A VERY COMMON PROBLEM IN TAURUS. FORD SHOULD COME FORWARD AND PUT A RECALL ON THE REAR SPRINGS TOO. *TR

2001 FORD TAURUS HAS AN ISSUE WITH THE REAR COIL SPRINGS. CONSUMER WANTS TO KNOW WHEN THERE WILL BE A RECALL FOR THIS ISSUE. *NJ

BOTH REAR COIL SPRINGS ON OUR 2001 FORD TAURUS SEL RUSTED THROUGH AND BROKE. THE BROKEN COIL SPRINGS THEN FELL DOWN PAST THE SPRING SEAT AND THE JAGGED, BROKEN EDGE OF THE SPRINGS CUT THE INNER SIDE WALL OF BOTH REAR TIRES. THE RIGHT REAR TIRE BLEW OUT AS A RESULT OF THIS WHILE WE WERE TRAVELING 35 MILES PER HOUR. BOTH REAR TIRES NEEDED TO BE REPLACED. FORTUNATELY NO ONE WAS INJURED. THIS IS A SAFETY HAZARD! IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED OR WHILE IN A CURVE, THIS COULD HAVE BEEN A TERRIBLE ACCIDENT! PLEASE MAKE FORD INSTALL COIL SPRING SEAT EXTENSIONS AND NEW COIL SPRINGS ON THE REAR OF THESE CARS TO PREVENT THE COIL SPRINGS FROM FALLING INTO THE TIRE AREA, THIS WAS DONE ON THE FRONT COIL SPRINGS FOR THIS CAR AND SHOULD ALSO BE DONE ON THE REAR BEFORE SOMEONE GETS TERRIBLY INJURED OR KILLED! PLEASE DO NOT WAIT UNTIL THEN TO DO SOMETHING! THIS COULD BE PREVENTED! I AM ALSO MAILING YOU A LETTER DESCRIBING THIS PROBLEM WITH PHOTOS OF THE TIRES, SPRINGS, ETC. *TR UPDATED 09/08/08. *JB

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STRUCK A GUARD RAIL. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. PRIOR TO THE FAILURE, SHE NEVER NOTICED ANY AIR BAG WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE CONTACT HAS PICTURES OF THE VEHICLE AND A COPY OF THE POLICE REPORT. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 110,700.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE STEERING WHEEL RUBBING AGAINST THE STEERING COLUMN. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES ON A SEPARATE OCCASION. THE NOISE LEVEL WAS MORE INTENSE. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE DRIVER SIDE TIE ROD END. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 43,700 AND CURRENT MILEAGE WAS 62,441. UPDATED 09/24/08 *BF UPDATED 09/26/08. *JB

APPROX. MID-MAY 2008 NOTICED COOLANT SMELL IN CAR AND WATER ON THE PASSENGER SIDE FLOOR INSIDE 2001 FORD TAURUS WAGON. WITHIN A COUPLE OF WEEKS, AC BLOWER MOTOR ONLY WORKED ON HIGH. TOOK TO SHERWOOD FORD IN SALISBURY, MD END OF MAY 2008 FOR REPAIR. THEY REPLACED RESISTORS TO BLOWER MOTOR AND STATED PROBLEM WAS DUE TO CORROSION FROM WATER DAMAGE FROM LEAK IN WINDSHIELD/COWL. BLOWER WORKED FINE UNTIL AUGUST 18, 2008 STARTED WORKING ONLY ON HIGH AGAIN. TOOK BACK TO SHERWOOD FORD 8-25-08, THEY ARE CURRENTLY REPLACING RESISTORS AGAIN AND STATE THAT BLOWER MOTOR SHOULD BE REPLACED TOO BECAUSE IT IS NOT WORKING UP TO PAR DUE TO WATER DAMAGE. INTERNET SEARCH OF FORD TAURUS COWL LEAK REVEALS MANY OTHER PEOPLE OWNING FORD TAURUS/MERCURY SABLE HAVE THE SAME PROBLEM AND FORD WILL NOT ISSUE RECALL. I CANNOT AFFORD TO REPLACE THE BLOWER, IF IT GOES OUT ALTOGETHER THEN A DANGEROUS SITUATION COULD DEVELOP DUE TO INABILITY TO CLEAR THE WINDSHIELD OF FOG, ETC. REFERENCING COMPLAINT NUMBERS 10184014, 10189897, 10195320, 10205290. CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER ON 8-25-08 AND WAS TOLD THERE IS NOTHING THEY CAN DO TO HELP WITH REPAIRS FOR THIS KNOWN DEFECT. *TR

I HAD 3 BROKEN COIL SPRINGS ON MY CAR AT ONE TIME. I LEARNED THERE WAS A RECALL ON THE FRONT COIL SPRINGS, BUT NOT ON THE BACK. I HAVE ALSO LEARNED THAT THE CAUSE OF THE FAULT ON THE COIL SPRINGS WAS SALT ON THE ROAD, WHICH IS WHAT CAUSED MY FRONT AND REAR COIL SPRINGS TO BREAK. I BELIEVE THERE SHOULD BE A RECALL ON THE REAR COIL SPRINGS, AS WELL AS THE FRONT. I CALLED FORD'S COMPLAINT DEPARTMENT, AND THEY SAID THIS WOULD NOT BE CHANGED. THEN, I HAD BROKEN SHOCK ABSORBERS, WHICH MY FORD GARAGE TOLD ME WAS A RESULT OF THE COIL SPRINGS. SO NOT ONLY DID I HAVE TO PAY FOR THE REAR COIL SPRINGS, BUT I ALSO HAVE TO PAY TO REPAIR THE SHOCK ABSORBERS! THE GARAGE MANAGER SAID HE HAS HAD NUMEROUS CASES LIKE THIS -- IN FACT, HE HAD TWO IN THE SHOP IN THE SAME WEEK. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 30-40 MPH, THE VEHICLE WOULD SUDDENLY SHUT OFF LOSE POWER STEERING ABILITY. THE VEHICLE WOULD DRIFT TO A STOP AND THE INTERIOR LIGHTS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. DURING THE FIRST FEW FAILURES, THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND WALK HOME. SHE SENT HER HUSBAND TO CHECK THE VEHICLE AND IT STARTED UP NORMALLY. ON OTHER OCCASIONS, IT WOULD TAKE HOURS TO DAYS BEFORE THE VEHICLE COULD BE RESTARTED. TWO DIFFERENT MECHANICS HAVE PERFORMED DIAGNOSTIC TESTS ON THE VEHICLE AND THEY BOTH STATED THAT THE CAUSE OF THE FAILURE WAS THE BOX INSTALLED ON THE VEHICLE BY THE LOAN COMPANY. THE CONTACT CALLED THE LOAN COMPANY AND THEY INFORMED HER TO CALL THEIR TECHNICIAN. THE TECHNICIAN STATED THAT IT WAS NOT THE BOX, EVEN THOUGH IT HAD NOT YET BEEN INSPECTED. HE ALSO REFUSED TO REPLACE THE BOX UNLESS THE CONTACT PAID $80 FOR THE INSPECTION SERVICE. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 96,500.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT HEARD A THUMPING SOUND AND TOOK THE VEHICLE TO A LOCAL MECHANIC. HE WAS INFORMED THAT THE REAR COIL SPRINGS FRACTURED. THE MECHANIC REPLACED BOTH REAR COIL SPRINGS IN FEBRUARY AND AUGUST OF 2008. THE COIL SPRINGS CURRENTLY NEED TO BE REPLACED AGAIN. THE CONTACT HAS SCHEDULED AN APPOINTMENT FOR AUGUST 12, 2008 TO HAVE THE REPAIRS MADE. HE CALLED THE DEALER AND THEY STATED THAT THERE WAS A RECALL ON THE FRONT COIL SPRINGS, BUT NOT THE REAR. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 50,000.