2002 FORD TAURUS Complaints

View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD TAURUS
    - EDWARDSVILLE , KS

    DRIVING AT APPROXIMATELY 10 MPH, SLOWED TO TURN LEFT AND HEARD A POP FROM THE PASSENGER REAR SIDE, FOLLOWED BY A GRINDING NOISE. PROCEEDED ANOTHER BLOCK TO THE HOME DRIVEWAY, CHECKED VEHICLE AND FOUND THAT THE PASSENGER SIDE REAR SPRING HAD BROKEN AND WAS EATING THE INSIDE SIDEWALL OF THE TIRE. CHECKED ONLINE AND FOUND NUMEROUS COMPLAINTS. CHECKED THIS SITE AND FOUND NUMEROUS COMPLAINTS AND A NHTSA INVESTIGATION, FOR BOTH FRONT AND REAR SPRINGS BREAKING ON THE SAME MODEL YEAR TAURUS. CONTACTED THE FORD DEALERSHIP AND FORD CORPORATE AND WAS TOLD THERE WAS NO RECALL AND SAID THEY WOULD NOT ASSIST IN PAYING FOR THE REPAIR AND ACCEPTED NO RESPONSIBILITY FOR THE PROBLEM. HAD THE VEHICLE REPAIRED, AND TIRE REPLACED AT OUR EXPENSE. DURING THE REPAIR, ALSO FOUND THE DRIVER SIDE REAR SPRING WAS BAD, BUT HAD NOT COMPLETELY FRACTURED. ALSO REPLACED THE SPRING ON THE DRIVER'S SIDE. THIS CAR HAS ONLY 47700 MILES, HAS BEEN WELL CARED FOR AND HAS NEVER PULLED A TRAILER OR CARRIED ANY TYPE OF LOAD. HAD JUST LEFT THE INTERSTATE MOMENTS BEFORE THE SPRING BROKE. HAD THE SPRING BROKEN AT 70 MPH, DESTROYING THE TIRE, THE RESULTING DAMAGE COULD HAVE BEEN CATASTROPHIC AND INJURIES MAY HAVE OCCURRED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - CANTON, OH

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT LEFT COIL SPRING BROKE WHILE THEY WERE TRAVELING 65 MPH. THE CONTACT STATED THAT THE TIRE DID NOT BLOW OUT AND THEY WERE ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACTS HOME WERE THEY WERE ABLE TO SEE THAT THE COIL SPRING WAS BROKEN. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - HOLBROOK, MA

    2002 FORD TAURUS - 83,000 MILES BROKEN COIL SPRINGS FRONT AND REAR. BROKEN RIGHT FRONT COIL SHREDDED TIRE. ALL FOUR STRUTS AND SPRINGS REPLACED. THERE WAS A RECALL ON EARLIER MODELS UP TO 2001. FORD SAYS MY TAURUS WAS BUILT A MONTH AFTER THE END OF THE RECALL. I FEEL THIS IS A SERIOUS SAFETY ISSUE. LUCKILY IT HAPPENED AT A LOW SPEED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - KIRTLAND , OH

    DAUGHTER AND TWO GRANDCHILDREN WERE DRIVING MY CAR ON FOUR LANE BUSY STATE ROUTE IN HEAVY TRAFFIC WHEN SHE HEARD A CLUNK. AS SHE PROCEEDED SHE BEGAN TO SMELL RUBBER. IN A FEW SECONDS TIRE LOST ALL AIR AND SHE HAD DIFFICULTY MANEUVERING VEHICLE. SHE WAS STOPPED IN LEFT MOST LANE AND WAS TRYING TO GET TO CURB LANE WITH HAZARDS FLASHING. CAR WAS HARD TO STEER BUT AFTER ABOUT 10-15 MINUTES SHE FINALLY ABLE TO CROSS THROUGH TRAFFIC AND GET TO CURB LANE AND EVENTUALLY INTO A BUSINESSES DRIVEWAY. WHEN TIRE WAS REMOVED INNER SIDE WAS COMPLETELY RIPPED 360* LIKE AS IF A CAN OPENER WAS USED.....COIL SPRING WAS BROKEN, PART OF IT MISSING AND RUBBED CLEAN FROM TIRE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 FORD TAURUS
    - COLUMBUS, OH

    UPON BACKING MY 2002 FORD TAURUS OUT OF THE DRIVEWAY, MY BOYFRIEND HEARD A LOUD "POP" AND DISCOVERED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. UPON TAKING OFF THE TIRE, HE DISCOVERED THE SPRING COIL BROKE AND PUNCTURED A HOLE IN THE TIRE. APPARENTLY THIS IS A KNOWN ISSUE AND FORD HAS NOT ISSUED A RECALL. I HAVE TO REPLACE THE SPRING COIL AND TIRE. *LN

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - SANFORD, ME

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS BROKEN AND THE TWO REAR COIL SPRINGS WERE CRACKED SIMILAR TO NHSTA CAMPAIGN ID NUMBER: 04V332000 ( SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 134,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - BROCKTON, MA

    TL* THE CONTACT OWNS A 2002 FORD TAURUS WAGON. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE COIL SPRINGS FRACTURED WHILE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE COIL SPRING WITH A METAL WRAPPED COIL SPRING. THE COIL SPRING THAT FAILED WAS NOT METAL WRAPPED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. UPDATED 03/15/11*LJ UPDATED 05/02/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - INDIANAPOLIS , IN

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC FOR ROUTINE MAINTENANCE WHEN THE MECHANIC ADVISED THAT THE PASSENGER SIDE OF THE VEHICLE WAS SITTING MUCH LOWER THAN NORMAL. THE MECHANIC FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR PASSENGER SIDE COILS SPRING WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,469 AND THE CURRENT MILEAGE WAS 82,000. UPDATED 03/22/11*LJ UPDATED 1/3/11 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - FARMINGTON HILLS, MI

    WHILE DRIVING MY 2002 FORD TAURUS, A LOUD MECHANICAL SNAP WAS HEARD, FOLLOWED (ABOUT TWO SECONDS LATER) BY BLOWOUT OF THE LEFT FRONT TIRE. THE CAR SWERVED OUT OF IT'S LANE, INTO A SNOW BANK ON THE SIDE OF THE ROAD (WE HAD 10" OF SNOW THAT DAY). WHEN THE TOW TRUCK LIFTED THE CAR, I SAW THAT THE LEFT FRONT COIL SPRING HAD SNAPPED, AND THE METAL HAD PUNCTURED THE INSIDE WALL OF THE TIRE. THERE WERE NO INJURIES. THE CAR WAS TAKEN TO ATCHINSON FORD, BELLEVILLE, MI, WHERE IT WILL BE EVALUATED IN THE MORNING. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - YPSILANTI, MI

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE CONTACT HEARD A LOUD GRINDING NOISE. WHEN SHE EXITED THE VEHICLE SHE NOTICED THAT THE LEFT FRONT TIRE WAS DEFLATED. WHILE ATTEMPTING TO CHANGE THE TIRE, THE CONTACT NOTICED THAT A PIECE OF THE SPRING FELL ONTO THE GROUND. THE DEALER WAS NOTIFIED, WHO INFORMED THE CONTACT THAT THERE WAS NO EXTENDED WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE HAD WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE