2002 FORD TAURUS Complaints

View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD TAURUS
    - BRIGHTON, MI

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE ATTEMPTING TO PULL OUT OF HER DRIVEWAY, THE CONTACT HEARD A LOUD BANG AND THEN SHE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE FRONT COIL SPRING AND STRUT. APPROXIMATELY ONE YEAR LATER, THE CONTACT WAS TRAVELING APPROXIMATELY 60 MPH, WHEN SHE HEARD A LOUD NOISE AND NOTICED THAT THE PASSENGER SIDE TIRE WAS DEFLATED. BOTH THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGES WERE 190,000. THE FAILURE MILEAGES WERE APPROXIMATELY 175,000. BW UPDATED 3/1/11 *CN THE CONSUMER STATED THE REPAIR WAS COMPLETED ON FEB 9, 2011. THE TOTAL COST WAS $270. FOR THE STRUT, COIL SPRING AND TIRE. UPDATED 03/03/11. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - MASSILLON, OH

    DRIVERS SIDE COIL SPRING BROKE WHILE TURNING INTO DRIVEWAY, SPRING PUNCTURED TIRE AND TORN IT APART, ALSO BREAKING STABILIZER BAR. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - WESTERVILLE, OH

    JUST AS WITH NHTSA CAMPAIGN ID NUMBER 04V332000 FOR THE 1999-2001 TAURUS, THREE OF THE FOUR COIL SPRINGS BROKE IN THIS 2002 TAURUS SHREDDING THE RIGHT FRONT TIRE WHILE DRIVING ON THE INTERSTATE. THE CAR HAD TO BE TOWED AND FOUR NEW QUICK STRUTS, NEW FRONT STABILIZER LINKS, A NEW REAR SWAY BAR LINK, NEW FRONT RIGHT INNER AND OUTER TIE ROD ENDS, AND A NEW TIRE NEEDED TO BE INSTALLED. OWNER REPAIRED VEHICLE. MANUFACTURER UNWILLING TO REPAIR OR RECALL AT THIS TIME. FAILURE MILEAGE WAS 140,811.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 FORD TAURUS
    - NORTHFIELD, NH

    I HAD A FLAT TIRE THAT WAS STUCK TO THE CAR. I ATTEMPTED TO ROLL THE CAR BACK AND FORTH TO LOOSEN WHEEL. HEARD A POP AND THOUGHT THAT THE TIRE BROKE FREE. WHEN I JACKED THE CAR UP, A PIECE OF THE DRIVERS SIDE FRONT COIL FELL OUT. I AM GETTING IT REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - OYSTER, OH

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE BACKING OUT OF HIS GARAGE, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD FRACTURED DUE TO A COIL SPRING WHICH PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE STRUT AND COIL SPRINGS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - WASHINGTON, NJ

    THIS IS FOR MY PARENTS CAR. THANK GOODNESS IT WAS FOUND OUT WHEN MY FATHER WENT TO MOVE IT INSTEAD OF WHILE DRIVING DOWN THE HIGHWAY. FLAT LEFT FRONT TIRE DUE TO BROKEN LEFT FRONT COIL SPRING AND DAMAGED STRUT. FORD KNOWS THERE IS A PROBLEM WITH THEIR SPRINGS AND YET THEY WON'T PLACE THIS MODEL YEAR UNDER RECALL. MY FATHER HAS ALREADY STATED HE WILL NOT BUY ANOTHER FORD AFTER BOTH FRONT COIL SPRINGS BROKE IN HIS 2005 F150 LAST YEAR. I HAVE SPOKEN WITH A FEW FORD MECHANICS THAT ADMIT FORD HAS A PROBLEM WITH THEIR SPRINGS AND ALL BLAME IT ON THE INFERIOR METAL BEING USED. ONE WOULD THINK TECHNOLOGY ADVANCED SO THIS DOES NOT HAPPEN. MY 1973 & 1980 CAMAROS BOTH HAD INTACT ORIGINAL SPRINGS WHEN I PURCHASED THEM AND YET WE CANNOT GET 10 YEARS OUT OF MODERN VEHICLES???

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 FORD TAURUS
    - NORTH RIDGEVILLE, OH

    MY CAR WAS PARKED AT MY OFFICE. AT 5:15PM I GOT INTO MY CAR TO LEAVE WORK. I PUT THE CAR INTO REVERSE AND AS SOON AS I HIT THE GAS TO BACK OUT THE DRIVERS SIDE FRONT TIRE LOST ALL OF ITS AIR. I WENT INTO THE SHOP AT MY OFFICE AND GOT MY MECHANIC WHO BROUGHT THE PORTABLE AIR COMPRESSOR TO TRY AND REFILL THE TIRE SO WE COULD DRIVE THE CAR INTO THE SHOP. THE TIRE WOULD NOT TAKE ANY AIR SO MY MECHANIC GOT THE JACK AND PROCEEDED TO JACK UP THE CAR TO PUT MY SPARE TIRE ON. AS SOON AS HE JACKED THE CAR UP I HEARD METAL HIT THE CONCRETE. WHEN I LOOKED UNDER THE CAR I NOTICED THAT A PIECE OF METAL WAS STICKING HALF IN MY TIRE AND HALF OUT. ONCE WE GOT THE TIRE OFF THE VEHICLE WE REALIZED THAT IT WAS A PIECE OF THE COIL SPRING THAT HAD BROKEN OFF AND WENT THROUGH MY TIRE. UPON FURTHER INVESTIGATION WE ALSO FOUND THAT THE SWAY BAR LINK WAS CRACKED.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 FORD TAURUS
    - MONROE TOWNSHIP, NJ

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE REAR PASSENGER DOORS LEATHERETTE PANEL HAD FRACTURED AND WAS HANGING FROM THE DOORS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO BRING THE VEHICLE BACK WHEN THE WEATHER WAS COOLER. WHEN SHE TOOK THE VEHICLE BACK TO THE DEALER SHE WAS ADVISED THAT THEY DON'T DO THAT TYPE OF REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,049.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - CUMBERLAND, WI

    DRIVING DOWN A STRAIGHT ROAD, HIT A SMALL BUMP, LEFT FRONT COIL SPRING BROKE. LOUD BANG AND CAR BECAME HARD TO CONTROL. A PIECE OF THE BROKEN COIL SPRING JAMMED INTO THE CV (CONSTANT VELOCITY) JOINT AND DESTROYED IT. ALSO THE STABILIZER LINK WAS BROKEN. CAR WAS TOWED TO DEALERSHIP & APPROXIMATELY $1000 WORTH OF DAMAGE HAD TO BE TAKEN CARE OF. SAME ISSUE AS NHTSA ACTION NUMBER: EA08018. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - CANNON FALLS, MN

    WHILE ON HIGHWAY (GOING SLOW DUE TO INCLEMENT WEATHER) MY TIRE POPPED AND I SUBSEQUENTLY LEARNED AFTER TOWING IT THAT MY RIGHT FRONT COIL SPRING WAS BROKEN AND TURNED INTO THE TIRE DESTROYING IT. MY LEFT REAL COIL SPRING WAS ALSO BROKEN. NEEDED TO REPLACE FRONT AND REAR STRUT ASSEMBLIES, ALIGNMENT AND A NEW TIRE. MY SPARE WAS ALSO DAMAGED AS I WASN'T AWARE UNTIL AFTER DRIVING A SHORT DISTANCE ON THE SPARE THAT THERE WAS DAMAGE TO THE SUSPENSION. *TR

    Source: NHTSA WEB SITE