2000 FORD TAURUS Complaints

TL*- THE CONTACT STATED THAT 2000 FORD TAURUS SES, HAS PROBLEMS WITH SPRING COILS. HE STATED THAT 2 YEARS AGO, WHILE DRIVING AT ABOUT 30 MPH HAD THE FRONT DRIVER SIDE TIRE BLOWOUT. THE CONTACT STATED THAT HE PUT A SPARE ON THE VEHICLE , AND TOOK THE VEHICLE TO A TIRE DEALER TO REPLACE THE TIRE. THE CONTACT WAS INFORMED THAT THIS TIRE DIDN'T BLOW OUT, BUT THAT THE REASON FOR THE FAILURE WAS THAT THE FRONT DRIVER SIDE SPRING COIL FRACTURED AND IT PUNCTURED THE TIRE. THE CONTACT TOOK THE VEHICLE TO THE FORD DEALERSHIP , AND AND HE WAS INFORMED THAT THEIR WAS A RECALL ON COIL SPRINGS, CAMPAIGN # 04V332000. THE FORD DEALERSHIP DID REPLACE BOTH OF THE FRONT COIL SPRINGS AND ADDED SHIELDS. THE CONTACT STATED HE TOOK VEHICLE IN 01/24/06 TO DEALERSHIP TO HAVE SOME BODY WORK DONE. THE DEALERSHIP INFORMED THE CONTACT THAT HIS REAR DRIVER SIDE TIRE HAS A GOUGE GROVE AROUND IT WHERE THE COIL SPRING HAS DAMAGE THE TIRE AND THE REAR DRIVER SIDE SPRING IS BROKEN, AND INFORMED THE CONTACT THAT THIS NEEDED TO BE REPLACED. THERE IS NO RECALL ON THIS PROBLEM, AND ITWAS A SAFETY ISSUE. THE CONTACT FELT THAT THERE SHOULD BE A RECALL FOR BOTH FRONT AND BACK COIL SPRINGS. *AK

FRONT, AND REAR COIL SPRINGS, POSSIBLY- FUEL PUMP, ALL FAILED IN FORD TAURUS 2000 SEL 66K MILES. THIS COULD CAUSE DRIVER TO LOOSE CONTROL, LOSS OF POWER ON HIGHWAY. THESE PROBLEMS COULD LEAD TO SERIOUS INJURY. THE COIL SPRINGS ARE WELL KNOW BUT FORD WILL NOT REPLACE REAR COIL SPRINGS... FUEL PUMPS SEEM TO GO OUT IN THIS CAR AROUND 60K MILES...*JB

2000 FORD TAURUS REAR COIL SPRING BROKE AND DAMAGED THE PASSENGER REAR TIRE. RUBBING NOISE WAS HEARD BEFORE THE TIRE ACTUALLY DEFLATED. *JB

IN THE SUMMER OF 2006 I TOOK MY 2000 FORD TAURUS SE IN TO GET THE BRAKES CHECKED. AUTO MECHANIC INFORMED ME THE REAR SPRINGS WERE BROKEN. TOOK VEHICLE TO LOCAL FORD DEALERSHIP AND THEY SAID THE SAME THING, SPRINGS BROKEN. LAST WEEKEND (1/13/07) I TOOK THE VEHICLE IN FOR A COUPLE OF NEW TIRES. THIS AUTO MECHANIC ALSO INFORMED ME REAR SPRINGS WERE BROKEN AND ADVISED OF DANGER OF REAR TIRES BEING PUNCTURED AND BLOWN OUT. TECHNICIAN ACTUALLY SHOWED ME BROKEN SPRINGS. WERE VERY RUST AND POINTED. GOT NEW REAR SPRINGS, STRUTS, SWAY BAR, ALIGNMENT FOR A COST OF APPROXIMATELY $800.00. THIS CAR HAS LESS THAN 40,000 MILES! *JB

I SUBMITTED COMPLAINT NUMBER 10178664 ON 1/14/07 AND AFTERWARDS DISCOVERED THAT I HAD ENTERED AN INCORRECT DATE FOR THE INCIDENT. THE CORRECT DATE IS 1/9/07 SO I AM RESUBMITTING MY COMPLAINT. ON 1/9/07 WHILE PULLING INTO MY GARAGE I HEARD A LOUD "CLUNK" SOUND IN THE REAR OF MY CAR. WHEN I WENT TO DRIVE THE CAR THE NEXT DAY I HEARD A LOUD GRATING & RUBBING SOUND COMING FROM THE REAR OF THE CAR. IT WAS UNLIKE ANY SOUND I HAVE EVER HEARD BEFORE SO I WAS AFRAID TO DRIVE THE CAR. AAA CAME TO TOW THE CAR. THE TOW TRUCK DRIVER LOOKED UNDER THE CAR & INFORMED ME THAT THE DRIVER'S SIDE REAR COIL HAD BROKEN & WAS RUBBING THE TIRE. I CONTACTED THE FORD DEALER WHO TOLD ME FORD WOULD NOT PAY FOR THE REPAIR BUT THAT I SHOULD KEEP MY REPAIR BILL IN CASE THERE IS A RECALL FOR THE REAR COILS IN THE FUTURE. THE SUGGESTION WAS THAT I MIGHT BE ABLE TO OBTAIN REIMBURSEMENT FROM FORD. THE CAR WAS TOWED ON A FLAT BED TRUCK TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR STRUT/SPRING ASSEMBLIES AND SWAY PINS AND ALIGNED THE CAR. THE MECHANIC SAID THAT THE METAL IN THE PARTS USED BY FORD IS SUBSTANDARD. HE SAID THAT THE TIRE WAS NOT DAMAGED BUT WOULD HAVE BEEN PUNCTURED HAD I DRIVEN THE CAR ANY DISTANCE. HE ALSO CHECKED THE FRONT COILS WHICH WERE SUBJECT TO RECALL IN 2004 & SAID THEY WERE "OKAY." I DO NOT HAVE THE DEFECTIVE PART. THE REPAIR COST ME $979.00. I INTEND TO NOTIFY FORD & THE DEALERSHIP WHERE I PURCHASED THE CAR ABOUT THIS MATTER. IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS WHEN THE COIL BROKE I COULD HAVE BEEN IN A BAD ACCIDENT. MY CAR IS 6 YEARS OLD AND THE MILEAGE WAS ONLY 51886 WHEN THIS HAPPENED. *NM

ON 1/12/07 WHILE PULLING INTO MY GARAGE I HEARD A LOUD "CLUNK" SOUND IN THE REAR OF THE CAR. WHEN I WENT TO DRIVE THE CAR THE NEXT DAY, I HEARD A LOUD GRATING AND RUBBING SOUND COMING FROM THE REAR OF THE CAR. IT WAS UNLIKE ANY SOUND I HAVE EVER HEARD BEFORE SO I WAS AFRAID TO DRIVE THE CAR. AAA CAME TO TOW THE CAR. THE TOW TRUCK DRIVER LOOKED UNDER THE CAR & INFORMED ME THAT THE DRIVER'S SIDE REAR COIL SPRING HAD BROKEN & WAS RUBBING THE TIRE. I CONTACTED THE FORD DEALER WHO TOLD ME FORD WOULD NOT PAY FOR THE REPAIR BUT THAT I SHOULD KEEP MY REPAIR BILL IN CASE THERE IS A RECALL FOR THE REAR COILS IN THE FUTURE. THE SUGGESTION WAS THAT I MIGHT BE ABLE TO OBTAIN REIMBURSEMENT FROM FORD. THE CAR WAS TOWED ON A FLAT BED TRUCK TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR STRUT/SPRING ASSEMBLIES AND SWAY PINS AND ALIGNED THE CAR. THE MECHANIC STATED THAT THE METAL IN THE PARTS USED BY FORD IS SUBSTANDARD. HE SAID THAT THE TIRE WAS NOT DAMAGED BUT WOULD HAVE BEEN PUNCTURED HAD I DRIVEN THE CAR ANY DISTANCE. HE ALSO CHECKED THE FRONT COILS WHICH WERE SUBJECT TO RECALL IN 2004 & SAID THEY WERE "OKAY". I DO NOT HAVE THE DEFECTIVE PART. THE REPAIR COST ME $979.00. I INTEND TO NOTIFY FORD AND THE DEALERSHIP WHERE I PURCHASED THE CAR ABOUT THIS MATTER. IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS WHEN THE COIL BROKE I COULD HAVE BEEN IN A BAD ACCIDENT. MY CAR IS 6 YEARS OLD AND THE MILEAGE WAS ONLY 51886 WHEN THIS HAPPENED. *NM

I OWN A 2000 FORD TAURUS. I RECENTLY EXPERIENCED A FRONT SPRING FAILURE WHICH WAS EFFECTED BY A RECALL. DURING THE REPAIR, I WAS NOTIFIED BY THE SERVICE DEPARTMENT OF MY LOCAL FORD DEALER OF A CRACKED REAR COIL SPRING. I FIND IT HARD TO BELIEVE, ONLY THE FRONT SPRINGS WERE DEFECTIVE ON THESE VEHICLES CONSIDERING THE DEALERSHIP INSPECTED THE REAR SPRINGS AND IDENTIFIED A FAILURE. *JB

RE: RECALL OF 2000 FORD TAURUS SE VIN [XXX]. GOVT REQUIRED RECALL FOR FAULTY CAR SPRINGS DID NOT WORK. I WENT TO FORD DEALER IN RI (PAUL BAILEY FORD (NOW FLOOD FORD) FOR YOUR RECALL 04V332000 - DESCRIBED BELOW. THE DEALER PUT SHIELDS OVER FRONT SPRINGS. FORD SHOULD HAVE ALSO REPLACED THE SPRINGS AT THAT TIME, BUT DID NOT. IN 2006, BOTH FRONT SPRINGS BROKE IN MY CAR. I HAD TO REPLACE THE 2 FRONT SPRINGS, PLUS TIE-RODS AND RIGHT FRONT HUB AND BALL JOINT BETWEEN JULY AND DEC 2006. I DID NOT GO TO A FORD DEALER BECAUSE THE NEAREST DEALER IS ABOUT 30 MILES AWAY, AND I COULD NOT TAKE THE CHANCE THAT THE BROKEN SPRING WOULD PUNCTURE MY TIRE AND CAUSE A CRASH, SO I USED A NEARBY REPAIR SHOP. NHTSA OR FORD SHOULD WARN OTHER OWNERS THAT YOUR RECALL DID NOT SOLVE THE PROBLEM, BECAUSE FORD DID NOT ALSO REPLACE THE SPRINGS AS SHOULD HAVE DONE. THE FAILURE OF SPRINGS COULD LEAD TO TIRE BLOWOUTS AND SERIOUS CAR CRASHES. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAG NON-DEPLOYMENT DURING HIGH IMPACT FRONTAL COLLISION, AND RESULTING SERIOUS BODILY INJURY. NM

TL* - THE CONTACT STATED THAT SEAT BELTS WERE LOCKING . SHE TOOK THE VEHICLE TO THE DEALER TO HAVE THE SEAT BELTS FIXED IN AUGUST, 2006. THE SAME FAILURE RECURRED ON DECEMBER 21, AND AGAIN ON DECEMBER 23, 2006. THE CONTACT STATED THAT WHEN SHE GOT IN THE CAR THE SEAT BELT RETRACTOR DID NOT ALLOW HER TO EXTEND THE SEAT BELT. THIS FAILURE OCCURRED IN THE FRONT AND REAR PASSENGER SIDE SEATS. *AK UPDATED 1/29/2007 - *NM