2002 FORD TAURUS Complaints

View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD TAURUS
    - BIRMINGHAM, AL

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD AND LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - SOUTH SALT LAKE CITY, UT

    LATE SEPTEMBER EARLY OCTOBER I RECEIVED A LETTER FROM BOSCH ABOUT A RECALL ON BRAKE PADS I HAD GOTTEN FROM PEPBOYS. I WORK FOR A SCHOOL DISTRICT IN UTAH AND WE DO MOST OF THE WORK OUR SELF. SO I CALLED THEM AND THEY TOLD ME THEY WOULD CALL BACK TO TELL ME WHAT I NEED TO DO FOR THIS RECALL. AFTER 2 WEEKS AND NO CALL, I CALLED THEM, THEY PUT ME ON HOLD AND NEVER GOT BACK. I CALLED AGAIN A FEW DAYS LATER AND WAS TRANSFERED TO A VOICE MAIL BOX THAT WAS FULL AND NOT TAKING MESSAGES. THIS CAR IS SITTING HERE FOR A MONTH AND WE ARE NOT ABLE TO USE IT BECAUSE OF THIS RECALL. THE SHIMS ON THE BACK OF THE PADS COMES OFF AND CUTS INTO THE ROTORS. ONE SIDE HAS DONE THIS AND THE OTHER IS JUST STARTING TO CUT INTO THE ROTOR. WHAT I WOULD LIKE TO KNOW IS THERE ANYTHING I CAN DO TO GET THEM TO SPEED UP WITH THIS.

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - TEMPE, AZ

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LIGHT SWITCH WAS MALFUNCTIONING, BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - PALMER, TN

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. AFTER THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR COIL SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - FARMINGTON, MI

    THE DRIVER'S DOOR HANDLE WILL FREEZE UP ON PARTICULARLY COLD DAYS, AND THE DOOR WILL NOT STAY SHUT ONCE IT HAS BEEN OPENED. CONSEQUENTLY, THE DOOR HAS TO BE TIED SHUT, OR IT HAS TO BE HELD ON TO. IT HAS BEEN THIS WAY FOR ABOUT 3 YEARS, EVEN THOUGH WE HAVE ATTEMPTED SEVERAL "SURE" FIXES FOR THE PROBLEM. ONCE THE WEATHER WARMS UP, THE PROBLEM GOES AWAY... UNTIL THE NEXT COLD SNAP. IT IS NOT COLD OUT RIGHT NOW, SO I CAN'T DOCUMENT THIS WITH A PHOTOGRAPH. INCIDENTALLY, ALL OF THE OUTSIDE DOOR HANDLES TEND TO STAY IN THE "OPEN" POSITION ONCE THEY HAVE BEEN LIFTED. WE TEND TO GET IN THE HABIT OF PUSHING THEM DOWN AFTER WE OPEN IT, BUT IT SEEMS UNSAFE TO ME.

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - LOS ANGELES, CA

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 10-20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL TO SLOW IT DOWN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT A PLASTIC TAB LINKED TO THE VEHICLE SPEED CONTROL CABLE FRACTURED AND SEIZED IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,667.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - LOS ANGELES, CA

    WHILE ACCELERATING ONTO AN INTERSTATE(210FRWY IN LA), THE VEHICLE BEGAN ACCELERATING ON IT'S OWN UP TO 4000 RPM'S. THE CAR REACHED UP TO 80 MPH WITHOUT TOUCHING THE PEDAL. I HAD TO USE THE NEUTRAL SETTING ON TRANSMISSION TO SLOW DOWN AND EVENTUALLY EXIT THE BUSY HIGHWAY. AFTER CHECKING UNDER THE HOOD I NOTICED THE CRUISE CONTROL CABLE OUT OF IT'S PLASTIC RETAINER AND STUCK ALONG THE BROKEN PLASTIC CLIP THAT HOLDS IT. THIS CAR BELONGS TO MY 78 YR OLD FATHER INLAW AND I AM GLAD THIS HAPPENED TO ME AND NOT HIM OR THE OUTCOME COULD HAVE BEEN FATAL. FORD SHOULD HAVE A RECALL ON THIS DESIGN FLAW IN MY OPINION. AT THE VERY LEAST THEY SHOULD HAVE A SIMPLE FIX LIKE A METAL CABLE RETAINER.

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - NORTH AUGUSTA, SC

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN AT TWENTY SIX PERCENT THROTTLE WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS AN INVESTIGATION PER NHTSA ACTION NUMBER: PE12033. THE CONTACT ALSO REFERENCED NHTSA ITEM NUMBER: 100526000, WHICH EXPIRED ON AUGUST 31, 2014. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS UNAWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,672.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - NORTH LOGAN, UT

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,654.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - SWARTZ CREEK, MI

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE MAKING A TURN AT 30 MPH, A LOUD BANGING AND GRINDING NOISE WAS HEARD FROM THE REAR DRIVER SIDE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, REMOVED THE REAR DRIVER SIDE TIRE, AND NOTICED THAT THE COIL SPRING WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE