2002 FORD TAURUS Complaints

View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD TAURUS
    - BELLEVILLE, MI

    2002 FORD TAURUS SES WITH APROX 125K MILES FRONT LEFT COIL SPRING BROKE ABOUT SIX INCHES FROM THE BOTTOM END, THE SPRING EXTENDED TO THE NEXT COIL, THE BROKEN END CUT THROUGH THE FRONT LEFT TIRE. THE FRONT LEFT TIRE LOOKED AS IF IT WAS CUT WITH A RAZOR, THE SPRING COMPLETELY SEVERED THE TIRE AT THE JUNCTION OF THE TOP OF THE SIDE WALL AND THE TREAD. BOTH SIDES OF THE TIRE REMAINED SEATED ON THE RIM. THE SPRING BROKE WHEN BACKING OUT OF A DRIVE THAT IS LEVEL WITH THE STREET. THE OPERATOR HEARD A CLUNK AND THOUGHT THAT ICE HAD BROKEN FREE FROM THE FENDER, AS EXPERIENCED IN WINTER OPERATIONS. THE CAR WAS OPERATED 100 FEET THEN THE OPERATOR FELT THE FLAT TIRE. THE FRONT LEFT CORNER OF THE CAR WAS LOW TO THE GROUND WITHOUT THE FULL SUPPORT OF THE SPRING THE LEFT FRONT SWAY BAR LINK BROKE UNDER THE EXTRA WEIGHT. THE BROKEN PIECE FROM THE LINK WAS ABOUT 60 DEGREES OF THE OUTER BALL RETENTION CUP (UPPER END OF THE LINK). IT IS PLASTIC. THIS CAR IS THE MODEL YEAR AFTER AN ESTABLISHED RECALL FOR THE SAME ISSUE, A REPORT WAS FILLED WITH FORD. THE FL STRUT AND SPRING WHERE REPLACED. THE RIGHT SPRING WAS BOUGHT WITH THE LEFT AND WILL BE INSTALLED WITH A NEW STRUT SHORTLY. ALSO THE LEFT FRONT SWAY BAR LINK WILL BE REPLACED. ALL FAILED COMPONENTS ARE RETAINED BY THE OWNER, (WE WHERE ABLE TO GET THE STUFF OUT OF THE DRIVE)WITH THE EXCEPTION OF THE TIRE. THE OWNER HAS PHOTOS OF THE TIRE AND THE SPRING ( STILL INSTALLED ) THE MORNING THIS HAPPENED. INSPECTION OF THE SPRING AT THE BREAK SHOWS SIGNS OF INTERGRANLURE CORROSION THROUGH THE SPRING EMANATING FROM FILIFORM CORROSION ON THE SURFACE. OWNER BOUGHT THE CAR USED, IT IS UNKNOWN IF THE SPRING WAS ORIGINAL OR A REPLACEMENT. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - CANDOR , NY

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT HEARD AN UNUSUAL SPINNING NOISE FROM THE FRONT END OF THE VEHICLE; SUDDENLY, THE FRONT END COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE FRONT PASSENGER SIDE COIL SPRING HAD COMPLETELY BROKEN. THE TECHNICIAN WAS IN THE PROCESS OF REPLACING BOTH FRONT COIL SPRINGS. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - FAIRBURY, IL

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS REPLACED BY A SPARE TIRE AND WAS DRIVEN TO THE DEALER. THE TECHNICIANS STATED THE FRONT PASSENGER SIDE COIL WAS BROKEN AND THE FAILURE HAD CAUSED THE TIRE TO BLOW OUT. THE COIL AND TIRE WERE REPLACED. THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS MAKING A GRINDING NOISE AND WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE REAR DRIVER SIDE COIL HAD BROKEN AND THE TIRE WAS DESTROYED. THE VEHICLES COIL AND TIRE WERE REPLACED. THE FAILURE OCCURRED A THIRD TIME. THE CONTACT HEARD A LOUD BANG FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THE FRONT DRIVER SIDE COIL HAD BROKEN BUT THE TIRE WAS NOT DAMAGED. THE COIL WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - LATROBE, PA

    TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS ATTEMPTING TO EXIT A RESIDENTIAL DRIVEWAY WHEN THE FRONT PASSENGER SIDE TIRE EXPLODED. THE CONTACT DISCOVERED THAT THE COIL SPRING WAS FRACTURED AND PUNCTURED THE TIRE. THE FRONT COIL SPRINGS AND STRUTS WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE REPAIR INVOICE TO THE DEALER FOR A POSSIBLE REIMBURSEMENT. THE DEALER WAS CONTACTED WHO OFFERED NEITHER ASSISTANCE NOR A REIMBURSEMENT TO THE CONTACT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - LORETTA, WI

    TL* THE CONTACT OWNS 2002 FORD TAURUS. THE CONTACT WAS EXITING A RESIDENTIAL CARPORT DRIVING 2 MPH WHEN SHE HEARD A LOUD NOISE AND THE FRONT PASSENGER SIDE TIRE BURST. THE CONTACT WAS ABLE TO INSTALL THE SPARE TIRE AND DISCOVERED THAT THE FRONT COIL SPRING HAD FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. WHILE AT THE REPAIR FACILITY, THE DRIVER SIDE TIRE ALSO BURST DUE TO THE SPRING PIERCING THE TIRE. THE VEHICLE WAS REPAIRED AND THE TIRES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 108,019. UPDATED 06/24/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD TAURUS
    - LA CRESCENT, MN

    FRONT COIL SPRING BROKE WHILE BACKING AND RUINED NEW FRONT TIRE AND WHO KNOWS WHAT ELSE ON OUR 2002 FORD TAURUS. BASED ON THE HUGE NUMBER OF COMPLAINTS..WHY HASN'T THERE BEEN A RECALL. OUR CAR HAS 55,000 MILES. WE LIVE IN MINNESOTA. THIS IS CRAZY. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - ROSEVILLE, MN

    THE FRONT LEFT COIL SPRING BROKE AND PUNCTURED AND SHREDDED THE TIRE ON MY 2002 FORD TAURUS WAGON. I ALSO HAD THIS HAPPEN ON A 2000 TAURUS, THIS WAS COVERED BY A RECALL. WHY ISN'T THERE A RECALL ON LATER MODELS. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - KALAMAZOO, MI

    2002 FORD TAURUS SES. FRONT DRIVER SIDE COIL SPRING SNAPPED WHILE SITTING IN DRIVEWAY. THE SPRING SUBSEQUENTLY PUNCTURED THE TIRE UPON ITS FAILURE. THERE WAS NO WARNING OR CAUSE FOR CONCERN. THE CAR HAS 80,000 MILES. HAD THIS HAPPENED WHILE DRIVING, A CRASH WOULD HAVE BEEN ALMOST CERTAIN. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - WEST GLACIER, MT

    I PURCHASED A USED 2002 FORD TAURUS TWO YEARS AGO. ABOUT 4 WEEKS AGO, I WAS DRIVING DOWN OF A DRIVEWAY AT WORK AND HEARD A LOUD POPPING NOISE. I ENDED UP HAVING THE CAR TOWED TO A MECHANIC AND HE FOUND BOTH FRONT SPRINGS BROKEN AND TWO SHREDDED TIRES. BOTH OF THE SPRINGS WERE BROKEN IN EXACTLY THE SAME PLACE. HE HAD NEVER SEEN ANYTHING LIKE THIS. THE COST OF THE REPAIRS WAS $600.00: $400.00 FOR THE TWO SPRINGS AND $200.00 FOR THE TWO TIRES. LUCKILY I WAS DRIVING AT A VERY SLOW SPEED WHEN THIS HAPPENED AND NOT DOING 70 MPH ON AN INTERSTATE HIGHWAY. I HAVE READ DOZENS OF CONSUMER COMPLAINTS ONLINE ABOUT THE SAME THING HAPPENING TO OTHER OWNERS OF 2002 TAURUS'S BUT FORD HAS NOT DONE A RECALL YET. I AM REQUESTING THAT A RECALL BE MADE AND THE COST OF REPAIRS BE REIMBURSED TO THE OWNERS OF THE CARS. THE RECALL SHOULD INCLUDE THE REAR SPRINGS, TOO, AS MANY OWNERS HAVE HAD THE REAR SPRINGS BREAK ALSO. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD TAURUS
    - CRESTWOOD, KY

    TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AFTER ENTERING HIS VEHICLE, HE NOTICED THAT THE DRIVER SIDE OF THE VEHICLE WAS SITTING LOWER THAN NORMAL. HE WENT TO INSPECT THE VEHICLE AND SAW THAT THE COIL SPRINGS PUNCTURED THE DRIVER SIDE TIRE CAUSING IT TO DEFLATE. THE VEHICLE WAS THEN TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE COIL SPRINGS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE