2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- BYRON, NY
ABOUT 5 MONTHS AGO I FILED A COMPLAINT ABOUT MY STRUT SPRING BREAKING AND GOING INTO TIRE! I WAS TOLD THAT ISSUE IS STILL UNDER INVESTIGATION! PLEASE GIVE ME A STATUS! I HAVE FRIENDS WITH SAME ISSUES,AND THESE CARS SHOULD BE RECALLED,ITS OBVIOUS THAT THE STRUT OR SPRINGS ARE DEFECTIVE. IM AFRAID OF DRIVING THE CAR AND I SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART! *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- SANFORD, FL
I HAVE A 2002 FORD TAURUS AND WAS DRIVING/ACCELERATING DOWN THE ROAD AND ALL OF A SUDDEN NOTHING WAS HAPPENING. THE CAR WAS LIKE IN NEUTRAL EVEN THOUGH THE TRANSMISSION WAS IN DRIVE. THE CAR ROLLED A BIT TO THE SIDE WITH THE IMPULSE IT HAD, BUT HAD TO PUSH IT TO THE SIDE. THE TRANSMISSION'S DRIVE AND REVERSE WERE IN NEUTRAL. THE TRANSMISSION WENT OUT. SEEMS TO HAVE HAPPENED TO MANY OTHER OWNERS THAT THE TRANSMISSION GOES INTO NEUTRAL. THE CORRECTIONS I HAVE BEEN TOLD IS TO (1) CHANGE THE TORQUE CONVERTER OR (2) REBUILD THE TRANSMISSION. WELL OVER $1,750 IN REPAIR AND LABOR COSTS (MINIMUM). *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- RICHMOND, IN
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS REVERSING AT AN UNKNOWN LOW SPEED WHEN HE HEARD A LOUD, ABNORMAL POP. HE THEN DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS PUNCTURED BY A BROKEN STRUT. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER STRUT AND BOTH REAR STRUTS WERE FRACTURED AND SEVERELY RUSTED. THE CONTACT WAS INFORMED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS REPAIRED BY THE CONTACT. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- COLORADO SPRINGS, CO
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS INSPECTED AND THE INSPECTOR STATED THAT THE REAR SUSPENSION AND THE BRAKES WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKES AS WELL AS THE TIRES REPLACED. THE CONTACT STATED THAT THE DEALER SOLD HER AN UNSAFE VEHICLE THAT COULD HAVE CAUSED A CRASH TO OCCUR. WHILE DRIVING 25 MPH DOWN A HILL, THE CONTACT STATED THAT THE BRAKES BEGAN TO MALFUNCTION. THE VEHICLE WOULD NOT STOP AND CONTINUED DRIVING THROUGH AN INTERSECTION. THE CONTACT CRASHED THE VEHICLE INTO A WALL CAUSING INJURIES TO HER KNEE AND NECK. THE CONTACT WAS TAKEN TO A HOSPITAL AND WAS TREATED FOR HER INJURIES. THE CONTACT WAS UNABLE TO WALK DUE TO THE CRASH. THE CONTACT STATED THE DEALER SOLD HER A VEHICLE THAT HAD FAULTY BRAKES. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- CASTAIC , CA
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING UP HILL THE VEHICLE LOST POWER. THE MOTOR MADE A NOISE THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE GARAGE WHERE THE SPARK PLUGS AND WIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE HEAD GASKET. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 57,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 FORD TAURUS- TARPON SPRINGS, FL
OVER THE COURSE OF 8 MONTHS ON THREE SEPARATE OCCASIONS, 3 OUT OF 4 FACTORY INSTALLED COIL SPRINGS ON MY 2002 FORD TAURUS SNAPPED AND PUNCTURED EACH CORRESPONDING TIRE. THE TAURUS WAS PURCHASED AND USED IN MICHIGAN FOR 6 YEARS, THEN I RELOCATED TO FLORIDA. WITHIN THE FIRST MONTH OF LIVING IN FLORIDA IS WHEN THE SPRINGS BEGAN TO SNAP ONE BY ONE. TWO OF THE SPRINGS BROKE WHILE MY VEHICLE WAS IN MY DRIVE WAY: 2 OF 3 SPRINGS SNAPPED WHILE THE VEHICLE WAS UNOCCUPIED IN PARK AND 1 OCCURRED WHEN I PUT THE VEHICLE INTO REVERSE. THE TAURUS HADN'T MOVED MORE THAN AN INCH FROM ITS PARKED POSITION WHEN THE THIRD SPRING SNAPPED AND PUNCTURED MY TIRE. AFTER THE FIRST SPRING SNAPPED, I HAD IT (AND THE TIRE) REPLACED AT A VEHICLE REPAIR SHOP. A MONTH LATER WHEN THE SECOND SPRING SNAPPED, I ALSO HAD THAT SPRING AND TIRE REPLACED AT A VEHICLE REPAIR SHOP. THE THIRD SPRING SNAPPED ABOUT 6 MONTHS AFTER THE SECOND SPRING SNAPPED AND AGAIN I HAD TO HAVE IT TOWED TO A REPAIR SHOP FOR A NEW COIL AND TIRE. IT WAS AT THIS TIME- WHEN THE THIRD SPRING WAS IN THE SHOP TO BE REPLACED- THAT I OPTED TO HAVE THE FOURTH AND FINAL SPRING REPAIRED SO AS TO AVOID EMINENT RUPTURE OF A FOURTH TIRE. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- GLENDALE, CA
WHILE DRIVING AT POSTED SPEED LIMIT, ENGINE STUTTERED AND DIED IN TRAFFIC. BATTERY LIGHT LIT UP. AUTO CLUB RESTARTED CAR AND STATED "NO BATTERY FAILURE".DROVE CAR ALL DAY AND NEXT DAY FOR APPROX. 3 HOURS WHEN SAME ENGINE STUTTER AND DIED IN TRAFFIC OCCURRED. THIS TIME,BESIDES "BATTERY LIGHT" THE "CHECK ENGINE LIGHT"CAME ON. AGAIN AUTO CLUB WAS ABLE TO RESTART. DROVE CAR TO REPAIR SHOP,WHO PERFORMED A "DIAGNOSTIC TEST" AND REPLACED A "FUEL PRESSURE SENSOR". I RETAINED THE OLD PART. THE CAR HAS BEEN REGULARLY SERVICED AT RECOMMENDED INTERVALS BY SELLING DEALER. THIS ENGINE FAILURE IS NOT ONLY DANGEROUS TO ME AND FAM.,BUT ALSO TO THE SURROUNDING TRAFFIC AT THE TIME FAILURE OCCURS WHILE DRIVING. GETTING THE VEHICLE OUT OF TRAFFIC WAS EXTREMELY DIFFICULT, DUE TO INABILTY TO USE POWER STEERING AND BRAKES,BEING THAT IT HAPPENED ON AN INCLINE. I SINCERELY HOPE THIS INFORMATION IS RELEVANT TO YOUR RESEARCH. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- CEDAR , UT
2002 FORD TAURUS COWL LEAK WATER INTO PASS/SIDE FLOOR & RUG BURNING (SHORTING)OUT AC MOTOR FORD ISSUED TSB-03-15-6 RECALL EXISTED 03V087000 BOUGHT 2ND HAND FROM FORD DEALERI HAD NO KNOWLEDGE OF PROBLEM UNTIL THE RAINS CAME IN WINTER OF 2008- 2009 WHEN BLOWER BURNED OUT.I WENT TO FORD DEALER & HE NEVER TOLD ME FORD KNEW THEY HAD A PROBLEM SO I HAD TO PAY FOR AC BLOWER MOTOR. I WOULD LIKE TO REF.COMPLAINT # 10184014 (YOUR NUMBER) IF FORD KNOWS THIS IS CAUSING CUST/$ WHY SHOULD THEY NOT FIX THE PRODUCT? *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- GLEN SAINT MARY , FL
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHEN DRIVING 10 MPH OR MORE, THERE WAS AN ABNORMAL RUBBING NOISE FROM THE REAR TIRE. THE CONTACT LATER DISCOVERED THAT THE COIL SPRINGS WERE FRACTURED AND DAMAGED THE REAR PASSENGER SIDE TIRE. THE DEALER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- SANDY SPRINGS, GA
'MODEL YEAR : 2002 'MAKE: FORD 'MODEL: TAURUS SE 'COMPONENT*: CAR JUST SHUTS OFF AT REST AND LATELY IN THE MIDDLE OF DRIVING. CRANKS RIGHT BACK UP BUT THIS IS DANGEROUS. HAVE TAKEN TO DIFFERENT MECHANICS BUT NO ONE SEEMS TO KNOW WHAT IT IS OR HOW TO FIX THE ISSUE. THE RPM BOBS AND THE ENGINE STOPS IF AT REST(STOP LIGHT) OR WILL JUST SHUT OFF WHEN TURNING A CORNER OR EVEN WHILE ON INTERSTATE. THIS IS A HAZARD. THERE ARE SEVERAL FORD TAURUS OWNERS WHO ARE EXPERIENCING THE SAME ISSUE IF YOU GOGGLE "FORD TAURUS SHUTS OFF" EVERYONE IS SEEKING A RESOLUTION THROUGH FORUM. THIS IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE BECAUSE I NEVER KNOW WHEN IT WILL SHUT OFF. PLEASE DO SOMETHING ABOUT THIS. *TR
Source: NHTSA WEB SITE