2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- LIMA, OH
2002 FORD TAURUS TAKEN TO REPAIR SHOP FOR ROUTINE SERVICE: OIL CHANGE AND MULTIPOINT INSPECTION. RECEIVED A CALL FROM REPAIR SHOP INDICATING THAT DURING THE MULTIPOINT INSPECTION THEY FOUND THAT THE LEFT REAR COIL SPRING WAS FRACTURED AND SEPARATED. THEY INDICATED THAT THIS COULD HAVE PUNCTURED THE TIRE DURING NORMAL DRIVING. REAR AND FRONT COIL SPRINGS ARE ORIGINAL AS INSTALLED BY THE VEHICLE MANUFACTURER. REPAIR SHOP WAS AUTHORIZED TO REPLACE THE LEFT AND RIGHT REAR COIL SPRINGS. FORD MOTOR COMPANY WAS CONTACTED. THERE WAS NO PROMISE MADE OF RESTITUTION. EMAIL INDICATED THEY WORK CLOSELY WITH NHTSA. PORTION OF REPAIR BILL DEALING WITH THE REPLACEMENT OF BOTH REAR COIL SPRINGS WAS $640.00. BOTH COIL SPRINGS HAVE BEEN SAVED AND IN OUR IN MY POSSESSION. A COUPLE OF PHOTOS HAVE ALSO BEEN TAKEN OF THE ONE THAT FRACTURED. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- SAGAMORE HILLS, OH
OCCASIONALLY, AFTER HEAVY RAIN, THE PASSENGER SIDE FLOOR OF MY TAURUS WOULD BE SOAKED. THIS WENT ON FOR A FEW YEARS. DURING THE WINTER OF 2007, THE BLOWER MOTOR STOPPED FUNCTIONING DUE TO THE LEAK. WHEN THE BLOWER MOTOR STOPPED WORKING I WAS ON THE HIGHWAY AND COULD NOT DEFROST MY WINDOWS. THIS WAS ESPECIALLY DANGEROUS BECAUSE OF THE SNOWY AND ICY CONDITIONS. NOT ONLY WAS I UNABLE TO DEFROST THE INSIDE OF MY WINDSHIELD, BUT I ALSO COULD NOT PREVENT ICE FROM FORMING ON THE OUTSIDE OF MY WINDSHIELD. IT WAS AN EXTREMELY DANGEROUS SITUATION AND I HAD TO EXIT THE HIGHWAY. THE WINDOW COWL UNDER THE WINDSHIELD AND VARIOUS PARTS OF THE BLOWER MOTOR WERE REPLACED. THIS DID STOP THE LEAK. MY TAURUS IS A 2002, BUT I HAVE SEEN THIS PROBLEM IN THE 2000 TO 2005 MODELS. IT IS UNACCEPTABLE THAT NHTSA HAS NOT INVESTIGATED THIS AND ISSUED A RECALL. IT IS A SERIOUS SAFETY CONCERN, AND THE ISSUE HAS BEEN KNOWN FOR ALMOST A DECADE. PLEASE INVESTIGATE. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- EAST PEORIA, IL
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL GRINDING NOISE NEAR THE REAR DRIVER SIDE TIRE. THE CONTACT MOVED OFF THE ROADWAY AND WENT TO INSPECT THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE WHERE THE NOISE WAS COMING FROM. THE CONTACTS PERSONAL MECHANIC INSPECTED THE VEHICLE BUT WAS ALSO UNABLE TO LOCATE THE ORIGIN OF THE ABNORMAL NOISE. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY AND ONLY WHEN ATTEMPTING A TURN. THE DEALER FOUND THAT THE COIL SPRING WAS RUSTED AND FRACTURED. THE NOISE WAS CAUSED BY THE SOIL SPRING RUBBING AGAINST THE INTERIOR OF THE TIRE. THE COIL SPRING WAS REPLACED AS WELL AS THE REAR STABILIZER LINKS. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 94,225.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- NEW GLARUS, WI
TWO NIGHTS EARLIER I WAS IN MY GARAGE WORKING WHEN I HEARD A LOUD BANG. I WAS STARTLED ENOUGH TO GO OUTSIDE. BELIEVING IT WAS A VEHICLE THAT HAD JUST DRIVEN BY I WENT BACK TO WORK. THAT EVENING MY SON WAS GOING TO BORROW OUR 2002 FORD TAURUS SEL. AS HE WAS BACKING OUT TO LEAVE THE FRONT PASSENGER TIRE BLEW OUT. FURTHER INVESTIGATION REVEALED THE SPRING SNAPPED IN HALF. YOU COULD SEE BY THE TIRE THAT THE SPRING RUBBED A GROOVE ON THE TIRE AND ONCE HE TURNED THE STEERING WHEEL THE SPRING TORE A HUGE LONG HOLE INTO THE TIRE. THE TIRES HAVE APPROX. 20,000 MILES ON THEM. I WENT ON-LINE TO SEE WHAT IT TAKES TO REPLACE A SPRING WHEN I SAW A BUNCH OF FORUMS WHERE THIS HAS BEEN A FAIRLY COMMON OCCURRENCE/PROBLEM. I WILL PURCHASE A NEW SPRING AND HAVE IT INSTALLED BUT ACTUALLY IT SEEMS LIKE THE SAFEST THING TO DO WOULD BE TO REPLACE THEM ALL. I WILL ALSO KEEP MY RECEIPTS FOR THE WORK IF THERE IS EVER A RECALL. IT SOUNDS TO ME LIKE UNTIL THERE ARE SOME TRAGIC ACCIDENTS FORD DOESN'T SEE THIS AS A BIG PROBLEM. I JUST WARNED A COWORKER WHOSE WIFE OWNS A 2003 TAURUS ABOUT THIS AND SHE HAD ONE SNAP A YEAR AGO BUT THE TIRE WASN'T PUNCTURED. THIS IS CRAZY!! I CAN'T BELIEVE THIS HASN'T BEEN TAKEN CARE OF. THANKS! *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- WADSWORTH, OH
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE FRONT DRIVER SIDE TIRE WAS FLAT. WHILE ATTEMPTING TO REPLACE THE TIRE, THE CONTACT FOUND THAT THE FRONT COIL SPRINGS WERE FRACTURED. THE DEALER REPLACED THE COIL SPRINGS. THE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 FORD TAURUS- CEDAR RAPIDS, IA
ON JULY 18, 2010, WHILE PUTTING MY 2002 FORD TAURUS INTO REVERSE, THE COIL SPRING ON THE FRONT DRIVER'S SIDE SNAPPED AND PUNCTURED MY TIRE. THIS HAPPENED AS SOON AS I TOOK MY FOOT OFF THE BRAKE TO BEGIN BACKING UP. I CURRENTLY HAVE IT AT A BODY SHOP TO LOOK INTO THE REPAIR. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- WOODBURY, MN
MY CAR WAS PARKED IN A DRIVEWAY AND AS I WAS ABOUT TO BACK OUT MY FRONT DRIVER SIDE TIRE BLEW. A NEW TIRE WAS PURCHASED AND REPLACED ON MY CAR. WHILE ATTEMPTING TO BACK OUT AGAIN, THE BRAND NEW TIRE BLEW AS WELL. AFTER REACHING INTO THE WHEEL WELL, WE FOUND THAT THE COIL SPRING HAD BROKEN AND PUNCTURED THE TIRES. THE CAR SHOWED NO SIGNS OF UPCOMING FAILURE PRIOR TO THIS EVENT. IT WAS DRIVING PERFECTLY FINE AND WAS JUST IN FOR AN OIL CHANGE AND INSPECTION 3 DAYS PRIOR. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- MOORHEAD, MN
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE VEHICLE WAS PARKED THE FRONT COIL SPRING BROKE. THE VEHICLE WAS TOWED TO A TIRE REPAIR SHOP. THE LOCAL REPAIR SHOP REPLACED THE FRONT COIL SPRING, STRUTS, THE SWAY BAR LINKS AND THE LOWER BALL JOINTS. THE APPROXIMATE FAILURE MILEAGE WAS 79,687 AND THE CURRENT MILEAGE WAS 80,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- BIRCH RUN, MI
MY FRONT PASSENGER COIL SPRING BROKE AND CUT A SLASH IN MY TIRE. MY HUSBAND SAYS WE ALL COULD HAVE BEEN KILLED HAD I BEEN GOING FASTER - AS IN DOWN THE HIGHWAY. MY CAR JUST MISSED THE RECALL AND FORD WON'T DO ANYTHING ABOUT IT. I'M WORRIED THAT THE BACK SPRINGS WILL BREAK AND WE'LL ALL DIE. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- CORAOPOLIS, PA
I WAS BACKING MY 2002 FORD TAURUS OUT OF A PARKING SPACE WHEN THE TIRE BLEW. I HAD TO HAVE THE CAR TOWED. THE FRONT COIL SPRING BROKE AND PUT A HOLE IN MY NEW TIRE. HAD TO REPLACE BROKEN SPRING, SWAY BAR LINK, NEW STRUT AND NEW TIRE FOR A COST OF $441.82. HAD REPLACED THE BACK SPRINGS A MONTH EARLIER. *TR
Source: NHTSA WEB SITE