2002 FORD TAURUS Complaints

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOWOUT AND THE VEHICLE COLLAPSED ONTO THE FRAME. UPON FURTHER EXAMINING THE VEHICLE, THE CONTACT STATED THE FRONT DRIVER SIDE COIL SPRING BROKE WHICH PIERCED THE TIRE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM THAT THERE WAS NOT A RECALL ON THE FAILURE FOR EARLIER MODEL VEHICLES AND HE WOULD HAVE TO PAY TO HAVE HIS VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 144,008.

DRIVING 20 MPH DOWN SIDESTREET WITH WIFE, 3 AND 6 YEAR OLD KIDS IN CAR. VERY LOUD BANG, CAR DROPPED A COUPLE INCHES AND WE PULLED OVER. THE LEFT REAR COIL SPRING HAD BROKEN AND THE SPRING WAS RUBBING ON THE INSIDE OF THE TIRE. I JUST HAD THE 2 FRONT BROKEN COIL SPRINGS REPLACED ABOUT 3 MONTHS AGO, AND THE MECHANIC TOLD TO WATCH OUT FOR THE REAR ONES, THERE IS A KNOWN DEFECT WITH THEM. AS SOON AS IT HAPPENED I IMMEDIATELY KNEW WHAT IT WAS FROM WHAT THE MECHANIC TOLD ME. I PUT THE DOUGHNUT ON, AND DROVE HOME. TIRE IS PROBABLY UNSAFE NOW AS THE SPRING HAS BEEN DIGGING A GROOVE IN THE SIDEWALL. THIS IS A REAL SAFETY HAZARD, AS I HAVE BEEN READING UP ON THE LARGE NUMBER OF COMPLAINTS ONLINE, AND THE RECALL OF PRIOR YEAR MODELS WITH THE EXACT SAME PROBLEM. FORD NEEDS TO ADDRESS THIS BEFORE SOMEONE IS KILLED, AND A LOT OF OWNERS ARE FORCED TO PAY FOR AN OBVIOUS ENGINEERING MISTAKE. I HAVE NOT HAD THE CAR FIXED YET BECAUSE IT JUST HAPPENED TODAY, BUT I AM EXPECTING THE REPAIR COST TO BE SIMILAR TO THE FRONT STRUT REPLACEMENTS PLUS THE COST OF A NEW REAR TIRE - PROBABLY IN THE VICINITY OF $1400.00. THIS IS UNACCEPTABLE FOR A MANUFACTURER TO ALLOW THIS TO CONTINUE WHEN THERE IS AN OBVIOUS PROBLEM, THEY SHOULD HAVE LEARNED FROM THE DAMAGE THIS IS DOING TO TOYOTA. I AM GOING TO WRITE A COMPLAINT TO THEM AS WELL. *TR

I WAS DRIVING DOWN A FOUR LANE FREEWAY AND WAS PASSING SOMEONE IN THE LEFT LANE WHEN SUDDENLY MY CAR JUST REVVED UP AND LOST ALL ACCELERATION. NO WARNING SIGNS OR ANYTHING. IT WAS A BUSY DAY ON THE ROAD AND I COULD HAVE GOT INTO AN ACCIDENT TRYING TO GET OFF THE ROAD. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AVOIDING AN ACCIDENT, BUT THAT WAS NOT AN EASY TASK. IF THIS WOULD HAVE HAPPENED AS I WAS ACCELERATING THROUGH A BUSY INTERSECTION OR SIMILAR CIRCUMSTANCE IT COULD HAVE BEEN DEADLY. I CHECKED ONLINE FOR PEOPLE WHO HAD THE SAME PROBLEM AND I FOUND MANY COMPLAINTS ABOUT THIS ISSUE AND HOW MUCH OF A PROBLEM IT WAS FOR PEOPLE WHO WERE NOT AS FORTUNATE AS ME WHO HAVE COME CLOSE TO LIFE THREATENING INCIDENTS. I'M WONDERING WHY SOMETHING HAS NOT BEEN DONE TO RECTIFY THIS ISSUE WITH THIS CAR. IT MAKES ME VERY UPSET TO SEE THAT NOTHING HAS BEEN DONE TO ALLEVIATE THIS LIFE THREATENING ISSUE. NOW THE CAR WILL NOT GO INTO ANY GEAR. I MAKES ME FURTHER UPSET TO KNOW THAT SOMEONE ONLINE INDICATES THAT "THE PROBLEM STEMS FROM A BAD HEAT TREATMENT ON THE TORQUE CONVERTER STAMPED STEEL PART" FROM HTTP://WWW.CARCOMPLAINTS.COM/FORD/TAURUS/2003/TRANSMISSION/TRANSMISSION_FAILED.SHTML (SEE COMPLAINT #69 SUBMITTED BY [XXX] ). IT SEEMS TO ME THAT THE CONSUMERS SHOULD NOT BE HELD RESPONSIBLE FOR BAD MANUFACTURING PRACTICES. ANY HELP WOULD BE APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 5 MPH THE CONTACT BEGAN TO SMELL SMOKE. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THREE OF THE FOUR COIL SPRINGS HAD FAILED. THE DEALER REFERRED HIM TO THE MANUFACTURER WHO ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A POPPING NOISE WHEN TURNING. THE CONTACT STATED THAT WHEN SHE ARRIVED AT HER DESTINATION, SHE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING HAD BROKEN. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER STATED THAT THEY WOULD NOT ASSIST WITH REPAIRS COSTS AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.

TL*THE CONTACT OWNS A 2002 FORD TAURUS. AS THE CONTACT WAS ATTEMPTING TO MOVE OUT OF THE DRIVEWAY, HE HEARD A LOUD CLANGING NOISE. THE CONTACT NOTICED THAT THE TIRE WAS FLAT AND WAS ADVISED BY AAA THAT THE RIGHT SPRING CLIP HAD BROKEN LOOSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND HE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 94,000. UPDATED 11/29/10 *BF THE CONSUMER WAS INFORMED THAT THE RIGHT FRONT SPRING HAD RUSTED LOOSE, WHICH CAUSED THE FRAME TO COLLAPSE ONTO THE TIRE, BLOWING OUT THE TIRE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/08/10*JB

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. THE CONTACT INSTALLED THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 5MPH, THE CONTACT HEARD AN UNUSUAL NOISE AND NOTICED THAT THE VEHICLE SUSPENSION WAS SITTING LOWER THAN NORMAL. THE FRONT DRIVERS SIDE COIL SPRING HAD ALSO BROKEN. AS A RESULT, THERE WAS ALSO A DENT IN THE FRONT DRIVERS TIRE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,500.

BOTH REAR COIL SPRINGS ON MY 2002 FORD TAURUS BROKE AT THE SAME TIME. THERE WAS NO SPECIAL EVENT THAT CAUSED THE FAILURE. THE BROKEN SPRING ON THE DRIVERS SIDE RUINED THE TIRE. FORD WAS CONTACTED AND EVEN THOUGH PREVIOUS YEAR MODELS WERE RECALLED FOR THIS PROBLEM NO RECALL EXISTS FOR MY CAR. BOTH STRUT ASSEMBLIES AND ONE TIRE WERE REPLACED BEFORE THE CAR COULD BE DRIVEN AGAIN. OLD PARTS ARE STILL AVAILABLE. *TR

I HAVE A 2002 FORD TAURUS. I DISCOVERED ON JUNE 7, 2010 THAT BOTH REAR COIL SUSPENSION SPRINGS ARE BROKEN ON THE REAR OF THE CAR. I HAD A FLAT TIRE THAT I TOOK TO HAVE REPAIRED. THE SIDE WALL WAS CUT AND THE TIRE COULD NOT BE REPAIRED. I HAD THE TIRE REPLACED AND BEFORE I COULD LEAVE THE PARKING LOT THE BROKEN SPRING HAD CUT AND RUINED THE NEW TIRE. THIS DEFECT COULD RESULT IN SERIOUS INJURY. I COULD HAVE HAD A TIRE BLOW OUT, I WAS LUCKY THAT I DID NOT LEAVE THE PARKING LOT OF THE TIRE REPAIR CENTER. THE CAR IS AT THE FORD DEALERSHIP BEING EVALUATED FOR REPAIR. AT THIS TIME THERE ARE NO RECALLS ON MY CAR. THIS IS A COMMON PROBLEM WITH THESE FORD CARS AND I UNDERSTAND THAT SEVERAL COMPLAINTS HAVE ALREADY BEEN FILED. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. I UNDERSTAND THAT THERE HAVE ALSO BEEN PROBLEMS WITH THE FRONT COIL SUSPENSION SPRINGS BREAKING AND PUNCTURING TIRES. *TR