2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- BROWNSTOWN, MI
2002 FORD TAURUS LEFT REAR SPRING BROKE AND PUNCTURED TIRE SIDE WALL MAKING TIRE UNREPAIRABLE. RIGHT REAR SPRING ALSO BROKE BUT NOT YET TOUCHING TIRE SIDE WALL. I DO MY OWN REPAIRS AND THE COST WILL BE APPROXIMATELY $200 . PARTS WILL BE AVAILABLE IF REQUESTED. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- SILEX, MO
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 10 MPH, THE REAR COIL SPRING BROKE AND PUNCTURED THE TIRE. THE DEALER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED HE HAD PREVIOUSLY EXPERIENCED THE FAILURE WITH THE FONT COIL SPRING AND THE MANUFACTURER TOOK THE LIABILITY FOR THE REPAIR. THE DEALER ADVISED THAT THE CURRENT FAILURE WOULD ONLY BE REPLACED AT THE OWNERS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 118,497.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- TREVOR, WI
WHILE BACKING OUT OF A DRIVEWAY, THE RIGHT FRONT COIL SPRING BROKE ALLOWING IT TO SLIP PAST THE BEARING PLATE AND RIP OPEN THE FRONT TIRE. REQUIRED A TOW AND REPLACEMENT OF THE SPRING, SWAY BAR STABILIZER AND THE TIRE. ALSO HAD TO HAVE A FRONT END ALIGNMENT. BECAUSE THE 2002 TAURUS IS NOTORIOUS FOR THIS PROBLEM, I HAD TO REPLACE BOTH FRONT SPRINGS. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- SOUTHGATE, MI
I, LIKE THOUSANDS OF OTHERS, HAVE EXPERIENCED A FAILURE IN THE FRONT COIL SPRINGS OF MY 2002 FORD TAURUS. THIS CAN BE VERY DANGEROUS AND POTENTIALLY FATAL, AS THE SPRING RIPS THROUGH THE TIRE WHEN IT FAILS/BREAK. I UNDERSTAND THAT FORD RECALLED ALL 1999-2001 MODELS FOR THIS VERY ISSUE BUT DESPITE IT CONTINUING TO OCCUR ON 2002 AND 2003 MODELS THEY HAVE DONE NOTHING AND DO NOT HONOR THE REPAIR AS A MANUFACTURING DEFECT, WHICH IS VERY COSTLY. THERE ARE MANY PEOPLE AT RISK ON THE ROADS WITH THIS CONDITION AND SOMETHING SHOULD BE DONE. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- OAK RIDGE, NJ
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 40 MPH THE FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED THE FRONT DRIVER'S TIRE. THE CONTACT WAS ABLE TO INSTALL THE SPARE TIRE AND DRIVE TO A LOCAL REPAIR SHOP. THE MECHANIC REPLACED THE FRONT STRUT ASSEMBLY AND INSTALLED A NEW TIRE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND WOULD PROVIDE NO ASSISTANCE. THE CONTACT BELIEVED THE FAILURE SHOULD BE A RECALL ISSUE DUE TO THE NATURE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 FORD TAURUS- MINNEAPOLIS, MN
2002 FORD TAURUS SE STATION WAGON FRONT LEFT COIL SPRING BROKE WHILE DRIVING AT 25 MILES PER HOUR ON CITY STREET. SEVERALLY GOUGED, BUT DID NOT PUNCTURE, LEFT FRONT TIRE. TIRE, HOWEVER, DID HAVE TO BE REPLACED IN ADDITION TO THE SPRING AND STRUT ASSEMBLY. ALSO REPLACED RIGHT FRONT SPRING AND STRUT ASSEMBLY DUE TO SAFETY CONCERN. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- PLEASANT HILL, IA
I HAVE A 2002 FORD TAURUS STATION WAGON. WHILE PULLING OUT OF THE DRIVEWAY THERE WAS A LOUD NOISE. I IMMEDIATELY PULLED BACK INTO THE DRIVEWAY TO GET THE VEHICLE OFF THE STREET AND CALLED A MECHANIC. UPON REMOVING THE LEFT FRONT WHEEL HE DISCOVERED THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND THAT THE JAGGED EDGED OF THE SPRING HAD SLICED THROUGH THE TIRE SIDE WALL. THE CAR WAS TOWED THE MECHANICS GARAGE WHERE UPON FURTHER INVESTIGATION HE FOUND THAT THE LEFT FRONT SWAY BAR LINK AND THE LEFT FRONT STRUT ASSEMBLY WERE ALSO DAMAGED. THE FAILURE HAS OCCURRED ONLY ONCE - SO FAR. THE CONSEQUENCE IN THIS CASE WERE NOT CATASTROPHIC - LOSS OF USE OF THE CAR FOR 2 DAYS AND A $950 DOLLAR REPAIR BILL ALTHOUGH I HATE TO THINK OF THE CONSEQUENCES HAD I BEEN DRIVING AT HIGHWAY SPEED AND HAD THIS HAPPEN. I'M AFRAID IT WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL OF THE VEHICLE AND A SERIOUS CRASH PERHAPS WITH SERIOUS OR CRITICAL INJURIES OR DEATH. MY RESEARCH SHOWS THAT FORD RECALLED THE 1999-2001 TAURUS MODELS IN NORTHERN STATES FOR THIS SAME DEFECT AND PAID TO REPLACE BOTH RIGHT AND LEFT FRONT COIL SPRINGS MODIFIED WITH A GUARD TO PREVENT SUCH CATASTROPHIC DAMAGE SHOULD A SPRING BREAK AGAIN. THIS RECALL SHOULD BE EXTENDED TO INCLUDE AT LEAST THE 2002 MODEL YEAR WHICH I'M TOLD USES EXACTLY THE SAME SPRINGS AS THE 199-2001 MODEL FORD TAURUS. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- CUYAHOGA FALLS , OH
LAST FEBRUARY I HAD TO REPLACE THE 2 FRONT COIL SPRINGS IN MY 2002 FORD TAURUS AFTER THE DRIVES SIDE BROKE PUNCTURING THE TIRE. THE VEHICLE HAD ABOUT 85,000 MILES THEN, AND I WAS MAKING A RIGHT HAND TURN INTO A PARKING LOT AT ABOUT 10 MPH. NOW MY 2 REAR COIL SPRINGS HAVE BROKE AND ARE IN NEED OF REPLACING. THE CAR HAS ABOUT 114,000 MILES, AND WHEN THE PASSENGER SIDE BROKE, I WAS DRIVING ABOUT 60 MPH. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- NORTON, OH
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT HE NOTICED A LOUD, CLICKING NOISE SO HE PULLED OVER TO THE SIDE OF THE ROAD. HE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS BROKEN. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE BOTH FRONT COIL SPRINGS WERE REPLACED. THE CONTACT HAD NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 172,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- BUFFALO , NY
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT THE FRONT LEFT SPRING WAS BROKEN. THE MECHANIC REPLACED BOTH FRONT SPRINGS AND STRUTS. WITHIN A FEW WEEKS, THE CONTACT HEARD A LOUD NOISE WHEN THE VEHICLE WAS PARKED. UPON INSPECTION, SHE SAW THAT THE FRONT RIGHT SPRING WAS BROKEN. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THE FRONT SPRINGS AND STRUTS WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER BUT SHE WAS TOLD THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 63,119. THE CURRENT MILEAGE WAS 63,124.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE